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Shera Park

3.5 star property

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Photo gallery for Shera Park

Reception
Classic Twin Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar
Meeting facility
2 indoor pools
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Nazarbayev Avenue, 248/1, Almaty, Almaty, 050000
  • Dostyk Plaza
    ‪14 min walk‬
  • Almaty Opera House
    ‪3 min drive‬
  • Almaty Tower
    ‪4 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Twin Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room Single Use, 1 Large Twin Bed

Classic Double Room Single Use, 1 Large Twin Bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Double Room Single Use, 1 Large Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Shera Park

3.5-star hotel in Medeu District
2 indoor pools, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a sauna, 24-hour room service, and conference space. Housekeeping is available on request.
Shera Park offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a sauna.
Shera Park features 2 indoor swimming pools and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Shera Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Shera Park has a restaurant on site.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 753 square feet of conference space
  • Meeting room

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Late check-in fee: 100-percent of room rate for check-in between 4:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per day

Property payment types

Important information

Optional extras

  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between 4:00 PM and midnight
  • Rollaway bed fee: KZT 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Shera Park Hotel
Shera Park Almaty
Shera Park Hotel Almaty

Shera Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent for the price range. Breakfast was was great and the room was clean. The staff was very helpful. We had a problem with check-in. I don't know if this was Expedia's or the hotels problem, but either way, they allowed bus to stay the first night anyway untill things got worked out.
Stayed 4 nights in Jul 2020

10/10 Excellent

HassanAlgadi, Seoul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ! Price is reasonable and staff are very kind and polite
Stayed 3 nights in Mar 2020

8/10 Good

Darkhan

Liked: Cleanliness, property conditions & facilities, room comfort
Хорошая локация, по этой причине и выбрал этот отель. Отель не новый, но чистоту стараются сохранять. Также возле отеля есть парковка для самокатов в аренду, очень удобно, когда позволяет погода.
Stayed 2 nights in Sep 2021

10/10 Excellent

junghun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았는데.. 예약번호 확인이 제대로 되지않아.. 체크인이 빨리되지않음
Stayed 1 night in Dec 2019

8/10 Good

Vladimir

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Отель является "дочкой" расположенного неподалеку более дорогого отеля Шера Парк Инн. То же белье, туалетные принадлежности, да и завтрак повидимому просто доставляется из этого расположенного по соседству отеля. Завтрак однообразный (каждый день одно и то же), выбор поменьше, чем в старшем отеле и, что огорчило, "горячие" блюда были отнюдь не горячими, что не удивительно. Огорчила недостоверная реклама - в частности, бассейна в отеле нет, как и сауны. Предложили ходить в соседний отель, но бассейн в отеле и бассейн в другом отеле - это не одно и то же. Персонал старательный и вежливый, но неопытный. В частности, при отъезде с меня пытались взять деньги за лишний день (посчитали и день заезда, и день отъезда). Помогло то, что у меня была распечатка бронирования, в которой была написана дата отъезда, и констатировалось, что все оплачено на сайте. Номер убирали не всегда. Странная планировка номера - умывальник в комнате, туалет и душ за дверцей из матового стекла. Для одного не напрягает, но не уверен, что понравится парам. Но в целом, учитывая стоимость бронирования, неплохо. Достаточно комфортно за уплаченные деньги, но не стоит вводить гостей в заблуждение по поводу предоставляемых услуг..
Stayed 5 nights in Sep 2019