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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

The Plaza Hotel is a smoke-free property.

  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Vegan menu options available
  • Tours/ticket assistance
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 60
  • 24-hour fitness facilities
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

The Plaza Hotel offers 60 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include day beds and desks. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Plasma TV
  • TV size measurement: inch
  • Day bed
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Laptop-friendly workspace
  • LED light bulbs
  • Wardrobe or closet
  • Energy-saving switches

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

The Plaza Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 4500 for adults and KZT 4500 for children
  • Airport shuttle fee: KZT 6500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 8500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted.

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 8500 per day.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Plaza Hotel Almaty
  • Plaza Almaty
  • The Plaza Hotel Hotel
  • The Plaza Hotel Almaty
  • The Plaza Hotel Hotel Almaty

Hotel Reviews

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