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Northumberland Heights Wellness Retreat & Spa

2.5 star property

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Terrace/patio
Restaurant
NH Garden Suite | Premium bedding, down comforters, memory foam beds, desk
Property entrance
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
$172
includes taxes & fees
Nov 13 - Nov 14

Explore the area

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795 North Humberland Heights Road, Alnwick/Haldimand Township, Alnwick/Haldimand, ON, K9A 4J8
  • Place, Cobourg Community Centre
    ‪9 min drive‬
  • Place, Cobourg Beach
    ‪11 min drive‬
  • Place, Cobourg Harbour
    ‪11 min drive‬

Room options

View all photos for NH Garden Spa Suite

Premium bedding, down comforters, memory foam beds, desk

NH Garden Spa Suite

8.8 out of 10
Excellent
(3 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NH Garden Suite

NH Garden Suite | Premium bedding, down comforters, memory foam beds, desk

NH Garden Suite

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Suite

NH Comfort Suite | Premium bedding, down comforters, memory foam beds, desk

NH Comfort Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Spa Suite

Premium bedding, down comforters, memory foam beds, desk

NH Comfort Spa Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Northumberland Heights Wellness Retreat & Spa

Alnwick/Haldimand hotel with restaurant
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Northumberland Heights Wellness Retreat & Spa offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Northumberland Heights Wellness Retreat & Spa features a hot tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite self parking is complimentary.

Northumberland Heights Wellness Retreat & Spa has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Northumberland Heights Wellness Retreat & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (3,000 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • No elevator
  • Stair-free path to entrance
  • Visual doorbell notification

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 25 per person
  • Airport shuttle fee: CAD 200 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

NORTHUMBERLAND HEIGHTS Hotel Cobourg
NORTHUMBERLAND HEIGHTS Hotel
NORTHUMBERLAND HEIGHTS Cobourg
NORTHUMBERLAND HEIGHTS
Northumberland Heights Cobourg, Ontario
Northumberland Heights Wellness Retreat Hotel Cobourg
Northumberland Heights Wellness Retreat Hotel
Northumberland Heights Wellness Retreat Cobourg
Northumberland Heights Wellness Retreat Hotel Alnwick/Haldimand
Northumberland Heights Wellness Retreat Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Hotel
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat Hotel
Hotel Northumberland Heights Wellness Retreat & Spa
Northumberland Heights Wellness Retreat Spa
Northumberland Heights Wellness Retreat
Northumberland Heights

Northumberland Heights Wellness Retreat & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 109 reviews
Rating 8 - Good. 27 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is also beyond spectacular. Nice quiet and clean resort. Only requests would be in the comfort rooms, to have a working iron, and a mini fridge
Stayed 2 nights in Aug 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean, good breakfast, nice rooms, calm
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like quiet and want to relax. This is the place for you. It has hot tubs a steam room and Sauna on site. Also a spa to get whatever you like. The manager was super accommodating when we asked if they had a walk out room and she found one available. It was so great to celebrate our our 20th wedding anniversary.
Stayed 2 nights in Jul 2025

6/10 Okay

Natasha

Liked: Staff & service, amenities
Disliked: Cleanliness
The dinning area and the kitchen staff were great as well as the majority of the servers. I have dietary allergies and intolerances and the chef came out to see me personally on numerous occasions to make sure that I was well taken care of. The hotel and spa is family owned which provided a very special and unique experience for me. Being of Indian decent and surrounded by furniture and artifacts from India provided an experience I have not yet had in Ontario. Unfortunately however, the cleanliness and maintenance of my room, the hallways and other main areas were below my expectations. There were greasy hand prints on the door and patio windows. the remote was sticky and other surfaces were dusty. There was an ongoing leak in the bathroom that damaged the baseboards and between floor tiles. There wasn't regular housekeeping and when I did ask to have those items cleaned in my room, while I was away, they were not. I had to be in the room to ensure that it was cleaned and even had to ask for them to come back to do a thorough job. The spa service that I had was great. The practitioner was knowledgable and professional. The facilities however were not well maintained. After using the hot tub there was a strange smell coming off of my skin. Overall, I feel like there is just not enough, well trained dedicated staff, quality checks and circulation of the building by management to clean and maintain this gorgeous space that has such potential.
Stayed 4 nights in Jul 2025

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Location is quiet, clean, comfy. Staff is lovely and helpful. The resort itself could use some sprucing up but the beds were very comfortable, spa was lovely, food was very good.
Stayed 1 night in Jul 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but the staff were excellent and the room, very spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Andee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with fantastic services and room. Everything was comfortable and the property is quiet and relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice getaway, room could use more hooks for hanging towels and swimsuits
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Wellness Spa

The staff were lovely!! The spa was relaxing! The room needed a mini fridge and iron. The bathroom floor was a bit dirty. The backyard was really nice. The fire alarm went off twice because someone left the steam room door open.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with family
Friendly staff, great amenities, nice breakfast, quiet location
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Traveled with group
Disliked: Staff & service, property conditions & facilities

Not for us!!!

We were so excited for our girls weekend at the spa! Upon getting there, we were taken toner room , which was downstairs and one of us used a walked! Not good! Never told! Then I went to use the steam room, it was broken, the door handle fell off our hall door so we couldn’t get out, our garbage was overflowing and nobody came to get it for hours and we never received any fresh towels on second day! Boasted free breakfast… nope! To top it off, nobody was there from 9-7 am???? No ice unless you go to front desk! Rooms were nice but run done! Not greatest girls weekend I’ve ever had
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyun Woo

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sacha, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Not sure I would have felt the same paying full price. Just little things were a bit off. Room wasn’t ready at check in time. Phone in room had no power cord and didn’t work. Coffee station in room hadn’t been replenished. In-room hot tub was nice but took over an hour to fill up. Door didn’t have a secondary lock or chain or anything. Food at the restaurant was pretty good but the veggie options were limited. And while the food was reasonably priced, the wine was incredibly expensive. $75-80 for a bottle of what was probably $18 Yellowtail. Again, mostly little things that might have made an enjoyable experience exceptional… but probably not at the posted rates.
Stayed 1 night in Jun 2025

2/10 Terrible

Farah

Stayed 2 nights in Jun 2025

4/10 Poor

Sobia

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
My experience was okay, I spent one night at the hotel and found that the room wasn’t very clean and the hotel seems tired and dated. Simple updates could have spruced the place up. As I walked around the hotel, there were signs that it was not well kept, like broken doors to exit to the deck area and bugs along the windowsill in the yoga room. I tried to get breakfast and was told I had to wait because although the restaurant was open the chef wasn’t in yet, so everyone was sitting around…waiting…I didn’t end up eating there because I had to leave. The grounds are very nice, and there is a nice view to the lake.
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall the stay was good just some small areas of improvement and this would be a a great place.
Stayed 1 night in May 2025

8/10 Good

Robin

Liked: Staff & service, amenities, property conditions & facilities
Wonderful service and great food. Facial was missing exfoliation and real extracting but Reflexology treatment was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Amad

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Stayed 1 night in Feb 2025

6/10 Okay

Francyne

Traveled with partner
Liked: Cleanliness
This hotel - spa is located on a isolated road and has quiet surroundings. Our room was large, the bed comfortable but all pillows were too large for the pillow cases and hard. The reception staff was courteous but did not tell us important information such as breakfast time and most significantly, that we needed to place the card on the door to indicate that we wanted to room to be cleaned. As it was winter, our outdoor shoes left dirt and salt residue on the entrance floor which led to the closet and bathroom. We had assumed that like other hotels, cleaning would be done every day unless we had specified otherwise. Breakfast was good and the service efficient. Unfortunately, the price was set to high for comparable hotels.
Stayed 2 nights in Jan 2025

4/10 Poor

Candess

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room and facilities are out-dated and require updating to match the cost of the rooms. It is nice that the dinner and breakfast were included, the food was good but I won’t return because of the rooms. I didn’t even use the resort amenities…just wasn’t appealing enough.
Stayed 1 night in Jan 2025

4/10 Poor

Michele

Disliked: Cleanliness
The room was dirty, the shower drain had hair showing . Stains on the floor and in the massage table. The breakfast was quite disappointing. The hasbrown was out of a frozen box, undercook, the egg was cold. The property is nice and quite
Stayed 1 night in Dec 2024