Hotel Grand Crystal Kedah

3.0 star property

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February 2025

Photo gallery for Hotel Grand Crystal Kedah

Outdoor pool
Exterior
Interior entrance
Family Deluxe Triple | Minibar, in-room safe, desk, free WiFi
Junior Suite | Living area | TV

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
40, Jalan Kampung Perak, Alor Setar, Kedah, 05100
  • Clock Tower
    5 min walk
  • Zahir Mosque
    5 min walk
  • Galeri Sultan Abdul Halim
    6 min walk
  • Alor Setar (AOR-Sultan Abdul Halim)
    12 min drive

Room options

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Deluxe Triple

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Deluxe Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Grand Crystal Kedah

3-star Alor Setar hotel with restaurant
An outdoor pool, a restaurant, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Hotel Grand Crystal Kedah offers 130 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers.

This Alor Setar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. 5 meeting rooms are available. This Alor Setar hotel also offers an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Hotel Grand Crystal Kedah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Putra Coffee House - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 17 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Putra Coffee House

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 17 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Crystal Grand Hotel
Grand Crystal
Grand Crystal Hotel
Grand Crystal Hotel Kedah
Grand Crystal Kedah
Grand Crystal Kedah Alor Setar
Hotel Grand Crystal
Hotel Grand Crystal Kedah
Hotel Grand Crystal Kedah Alor Setar
Hotel Grand Crystal Kedah Alor Setar, Malaysia
Grand Crystal Kedah Alor Setar
Hotel Grand Crystal Kedah Hotel
Hotel Grand Crystal Kedah Alor Setar
Hotel Grand Crystal Kedah Hotel Alor Setar

Hotel Grand Crystal Kedah Reviews

Reviews

6.4
Rating 10 - Excellent. 8 out of 85 reviews" "
Rating 8 - Good. 29 out of 85 reviews" "
Rating 6 - Okay. 27 out of 85 reviews" "
Rating 4 - Poor. 14 out of 85 reviews" "
Rating 2 - Terrible. 7 out of 85 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Zaiton

Traveled with family
Liked: Cleanliness, staff & service
Just ok
Because family trip so not comfortable with TV channel & breakfast. Public holiday season so should be variety choice of breakfast not ala carte
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,service very good
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Their locations
Stayed 1 night in Jun 2019

8/10 Good

Badril

Liked: Cleanliness, staff & service, room comfort
Great stay with rundown facilities
Overall everything was okay, room spacious & neat. The housekeeping team are so effective... I give them 5 star. Front office staff are friendly & helpful. So far, services are good up to 4 star standard. The only setback, their furniture & fittings...totally run down & old already. This hotel need to have new millennium touch, modern & hipster & refurbish everything. If the management look into it, their names would be great again.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It brings back memories like old time checking in to a hotel they should fx the room or maybe reeconstrut the room
Stayed 1 night in Apr 2019

4/10 Poor

MOHD YAAKUB

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Natassja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Hotel is outdated, but overall all rooms are ok and roomy.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Staying duration : 20-22/12/2018 The room is okay but if the Hotel provide facility such as water boiler then it might be better for customers' convenience. In addition for further improvement, Hotel should prepare a double set of soap and shampoo as the Hotel already known that the booking was for two persons hence they should prepared 2 sets rather than waiting for customer to request Television in our room at level 5 room number 19 (i couldnt remember) also did not functioning.Hope that Hotel's Maintenance Team could make further checking and improved on the facilities provided for the customers. For the staff, they are very polite and helpful. Keep it up.
Stayed 2 nights in Dec 2018

8/10 Good

Mohd Lyman

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Dec 2018

4/10 Poor

Caryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Nurul asyikin

Liked: Cleanliness, staff & service, room comfort
Good stay
Its a good stay
Stayed 1 night in Nov 2018

4/10 Poor

Sabrina, Johor

Disliked: Cleanliness, property conditions & facilities, room comfort
Not cleannes. ... Please keep cleen ..and wash cup properly
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
hotel lama dan perlu pembaharuan
hotel agak lama.. lif tutup dgn kuat smpai lebam tgn sbb tahan pintu lif yg tiba2 tutup wlaupun msih ada org sdg msuk.. bilik ok2 la...
Stayed 1 night in Oct 2018

6/10 Okay

Adnan, Kuala Lumpur

Disliked: Property conditions & facilities, room comfort
Need to upgrade on their room n hotel facilities.. Old hotel but location was good
Stayed 1 night in Oct 2018

6/10 Okay

shima, singapore

Liked: Staff & service
Facilities not to satisfying but hse keeping good
Convenient like food and shopping mall is walking distance but the surrounding area quiet and a lot stray dogs with barking at night is kind disturbing our sleeps
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
room average but breakfast very poor food not so nice. water presusre very slow
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Outside look ok but inside horrow
Tv 📺 malfunction, dirty bed 🛏
Stayed 1 night in Aug 2018