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The Jerai Hotel Alor Star

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Jerai Hotel Alor Star

Lounge
Lobby
Minibar, desk, free WiFi, bed sheets
TV
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000
  • Pekan Rabu Complex
    7 min walk
  • Yellow Palace
    8 min walk
  • Menara Alor Star
    10 min walk
  • Alor Setar (AOR-Sultan Abdul Halim)
    17 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, free WiFi, bed sheets

Superior Room

  • 181 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Twin Beds

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Room

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Restaurant
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Breakfast available
3.8 out of 5, Good, (162)
The price is $37
per night
$39 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

The Jerai Hotel Alor Star

3-star Alor Setar hotel with restaurant
This smoke-free hotel features a restaurant, a conference center, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is not available.
The Jerai Hotel Alor Star offers 120 accommodations with hair dryers. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

The Jerai Hotel Alor Star is a smoke-free property.

Seribu Gantang Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Seribu Gantang Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar

The Jerai Hotel Alor Star Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 14 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmeen

Business traveler
Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Stayed 6 nights in Sep 2023

6/10 Okay

Farrin

Traveled with partner
Room needs upgrading.
Stayed 1 night in Apr 2023

10/10 Excellent

HAFIZAH BINTI

Traveled with group
Liked: Cleanliness, staff & service
Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
Stayed 2 nights in Feb 2022

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - near Pekan Rabu and UTC
Stayed 2 nights in Jan 2022

10/10 Excellent

Ahmad Hasri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cobditions
The room is clean. Keep it up esp the toilet.
Stayed 2 nights in Nov 2021

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking is outside of the hotel
The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Stayed 1 night in Nov 2021

10/10 Excellent

KHAIRUL IZWAN BIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General
Small rooms but are affordable and convenient.
Stayed 1 night in Dec 2020

10/10 Excellent

Rohaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019

8/10 Good

Sity Zurayda, SPT, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

SHAH, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

derris

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

4/10 Poor

nabilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadar kotor, bilik berhabuk dan berbau...
Stayed 1 night in Apr 2018

6/10 Okay

Roysten

Stayed 3 nights in Feb 2018

10/10 Excellent

nurul husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
services
services tip top
Stayed 1 night in Dec 2017

6/10 Okay

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017