Holiday Inn Express & Suites Alpena - Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alpena - Downtown by IHG

Exterior
Exterior
Property amenity
Indoor pool, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

View in a map
225 River Street, Alpena, MI, 49707
  • Thunder Bay National Marine Sanctuary
    ‪8 min walk‬
  • Great Lakes Maritime Heritage Center
    ‪8 min walk‬
  • Northern Lights Arena
    ‪3 min drive‬
  • Alpena, MI (APN-Alpena County Regional)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 200 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible Bathtub, River View

  • 200 sq ft
  • River view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • 200 sq ft
  • River view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, River View (Living Area)

10.0 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • River view
  • Sleeps 7
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, River View

  • 200 sq ft
  • River view
  • Sleeps 7
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub, River View

  • River view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Alpena - Downtown by IHG

Alpena hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Alpena - Downtown by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alpena hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Alpena - Downtown by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Alpena - Downtown by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 25 2025 to August 29 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alpena Downtown Hotel
Holiday Inn Express Alpena Downtown Hotel
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Holiday Inn Express & Suites Alpena - Downtown by IHG Alpena

Holiday Inn Express & Suites Alpena - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 388 reviews
Rating 8 - Good. 95 out of 388 reviews
Rating 6 - Okay. 25 out of 388 reviews
Rating 4 - Poor. 9 out of 388 reviews
Rating 2 - Terrible. 10 out of 388 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right near the river . We will stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Stayed 1 night in May 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel with an unprofessional manager

Daytime manager demeanor is off-putting. I reserved a 2 night weekend stay. Upon check-in, I asked to cancel the second night. The evening clerk said that I would need to contact Hotels.com to do this as that is how I reserved my stay. I did so and they contacted the hotel and issued me a refund. The next am, when I turned in my keys, I was confronted by the manager saying I was still registered for the second night. I explained that I had cancelled via Hotels.com as instructed the evening before. I also showed her the emails from Hotels.com showing that the cancellation was done and a refund issued. She kept saying, “but in our system you are still here for another night. I explained that I’d done what I was asked to do by the evening check in host and couldn’t explain why it was still in their system, particularly with th the confirmation and returned partial payment. She then said, “ well, good luck with that “ as though she doubted my effort to cancel would be successful. Normally, I wouldn’t care about a conversation like this but with several family members living in the area and many relatives who have come into town for funerals recently, this manager’s unprofessional behavior and dismissive approach are reaching legendary status. It’s a shame because the hotel is very new, nice and serves a good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gaylene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right on the river and very convenient to downtown shops and restaurants. I would stay here again!
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in May 2025

10/10 Excellent

Carol, Brimfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, easy access, good breakfast, friendly staff, and very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely weekend. However, the family above us had small children. The children ran wild, even after we complained. It was like a herd of elephants romping above us until after 10 pm at night. The walls are very thin in the hotel. Otherwise, the stay was fine. Thank you.
Stayed 3 nights in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an undiscovered resort town in eastern Michigan. Nice places to visit with lots to see and do in an up and coming town for tourism.
Stayed 2 nights in May 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in May 2025

6/10 Okay

ARIELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel and I’ve stayed here every time I come back to my hometown. But I can tell that the attention to cleanliness and upkeep is severely beginning to lack. Please don’t turn into the old Holiday Inn/Ramada. Breakfast is fantastic and staff is kind enough…but I can tell that they don’t care much about the guests.
Stayed 2 nights in Apr 2025

6/10 Okay

RON

Liked: Staff & service, property conditions & facilities
People above me were noisy
Stayed 1 night in Apr 2025

8/10 Good

Peter

Traveled with family
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carol, Brimfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location on the river and the convenience of downtown Alpena.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean. Very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to our vacation destination. Clean properly and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quiet,comfortable room. Friendly and helpful staff..
Stayed 1 night in Dec 2024

6/10 Okay

ARIELLE

Stayed 2 nights in Nov 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here Wish there was a hot tub!
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas, Greenbush

Disliked: Cleanliness, staff & service
The property is ok. But it's not the most well kept. Almost all the chairs in the lobby/breakfast area have stains all over them. The chair in my room had a very questionable stain The staff is ok...all be it they would rather talk to each other than take care of guests. 3 of us checking in at the same time atopd there for almost 10 minutes before anyone even showed up to the front counter.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Traverse city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked in, the front desk staff was very welcoming! The hotel was super clean, and so was our room. And the bed was super comfortable! The complimentary breakfast was so good, and the variety was incredible. My overall stay was amazing. I’ll definitely be staying here again and recommending this hotel to my friends and family! Thank you for a great stay 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIYN K.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, good breakfast options, and very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024