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Viejas Casino & Willows Hotel

4.0 star property

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Photo gallery for Viejas Casino & Willows Hotel

Exterior
Property grounds
Lobby
Bowling
Outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Cleveland National Forest
    ‪12 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillowtop beds, in-room safe, desk

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel) | Premium bedding, pillowtop beds, in-room safe, desk

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

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About this property

Viejas Casino & Willows Hotel

4-star Alpine resort with casino
This resort features 4 restaurants, a full-service spa, and a casino. Free wired internet in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willows Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Viejas Casino & Willows Hotel features an outdoor pool and a hot tub. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wired Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly resort also offers a casino, a 24-hour fitness center, and spa services. Onsite self parking and valet parking are complimentary.

Viejas Casino & Willows Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 21 to April 11:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from May 15 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1011 reviews
Rating 8 - Good. 177 out of 1011 reviews
Rating 6 - Okay. 70 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Entire employee staff was always helpful, courteous, friendly and professional which was refreshing in this time we’re living in. Room could have used some minor maintenance (tile / floor grout) but overall was above average in cleanliness and the quality you would want to sleep in.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Adelaida

Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viejas Casino Hotel
Very clean and friendly staff. Rooms have a small bar and snacks in every room. Overall great stay and lots of fun in the casino.
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmel

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Stayed 2 nights in Jan 2025

2/10 Terrible

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for my birthday 1/8 and was treated ANAZING!! Bingo was so fun!! Will definitely be staying again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jatana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Jan 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe Salgado

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jan 2025

10/10 Excellent

Brett

Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towers were not marked so difficult to find the correct elevators to the room. Good food options at reasonable prices.
Stayed 1 night in Jan 2025

10/10 Excellent

Fermin

Stayed 1 night in Dec 2024

6/10 Okay

Jovanny

Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Stayed 1 night in Dec 2024

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Amethyst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway for a staycation. We enjoyed our stay in the room. Very comfortable bed and clean all around. The staff was kind and attentive. We will definitely be back soon.
Stayed 1 night in Dec 2024

6/10 Okay

randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No hot water for the shower. Called the front desk. We were told to let the water run for 10 minutes. 30 minutes later still no hot water. Front desk did nothing to rectify the situation.
Stayed 1 night in Dec 2024

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jan 2025

6/10 Okay

Will

Stayed 1 night in Dec 2024