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Viejas Casino & Willows Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Property grounds
Bowling
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    1 min walk
  • Viejas Outlet Center
    2 min walk
  • Viejas Bowl
    2 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    38 min drive

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, in-room safe, desk, laptop workspace

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel) | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Ayres Lodge Alpine

Pool
Hot Tub
Breakfast included
Pet friendly
4.6 out of 5, Wonderful, (1003)
The price is $219
per night
includes taxes & fees
Dec 7 - Dec 8
Ayres Lodge Alpine

About this property

Viejas Casino & Willows Hotel

4-star Alpine resort with casino
This resort features 4 restaurants, a full-service spa, and a casino. Free wired internet in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes.
Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the resort include a steam room, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
In addition to a full-service spa, Viejas Casino & Willows Hotel features a steam room and a 24-hour fitness center. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wired Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly resort also offers a casino, a seasonal outdoor pool, and a terrace. Onsite self parking and valet parking are complimentary.

Viejas Casino & Willows Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from May 15 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1002 reviews" "
Rating 8 - Good. 190 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

jacquelyn

Traveled with partner
Liked: Amenities, property conditions & facilities
The property was clean, modern and I felt safe
Stayed 1 night in Aug 2024

2/10 Terrible

jacquelyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and the property was up to date.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Aug 2024

10/10 Excellent

Melitta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating and helpful. The show was amazing
Stayed 2 nights in Aug 2024

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the accommodations the hotel had for me. I loved their food and drinks.
Stayed 1 night in Aug 2024

10/10 Excellent

Rayford, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king sized bed was very comfortable & the room/shower stall was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katya

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Pillowcase and sheet stained with what appeared to be blood. Loud construction noise in pool area.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Emery

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that pool area does not open until 10am and closes at 7pm. We used that Spa Facilities and the Steam room was down and the jacuzzi was cold.
Stayed 2 nights in Aug 2024

6/10 Okay

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No room service for 3 days.. going on holiday and having to make your own bed is not a holiday. Telling us we cannot take a sealed bottle of wine into our room. Light fixtures hanging out of the ceiling, dirty air filter. The staff are very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, food is really good.
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Necker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

REGGIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Jun 2024

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie, Quail Valley

Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Jul 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool is closed construction is going on that should be in there description. I leave very early and the grab an go didn’t have any hot beverages. The room however was very well kept.
Stayed 1 night in Jul 2024

8/10 Good

susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024