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Everything was so easy at the hotel. The staff were really helpful and friendly and the rooms were extremely clean. We had a triple room and there was sufficient space in the room. There were toiletries in the bathroom and a water fountain in the corridor. The area was very good and central for places to eat and close to the metro. We walked and enjoyed the beautiful area. We will definitely stay here again.

We loved our stay; unbeatable location within the heart of Gamla Stan’s shops, restaurants, one block from a main street for access to taxis (most of Gamla Stan is off limits to taxis), a short walk to ferries going to the islands in the archipelago, walking distance to many museums. DIY laundry in the hotel, our room incl, kitchenette, nice bathroom, and adequate space for 3 adults, queen bed + sofa bed. Minor challenges; No A/C and room presumably supplied with fans. No fans (it was an historically major heatwave). Accessing help was challenging. A bot was eager to assist but its guidance was always wrong. Elevating to human support took a couple of days before the issue was resolved. Two miserably hot nights later we got the fan and both circumstances and the weather improved so we had more comfortable rest. This inconvenience was annoying but trivial and would not at all deter us from returning there on our next visit. Thank you “ Bob” :) tusan tak!!

Room too small for two people. Two dangerous steps down into the room immediately at entrance. Carpet stained. Mirrors dirty. Poor housekeeping. Mould on signage in bathroom. Despite asking for room change offered an identical size room on the next floor. Staff member in bar extremely rude. Definitely not 5 star Hotel more akin to a poor 3 star.

My family of four loved our stay at The Grand Residence. The apartment was clean and well appointed with everything you need to enjoy Stockholm. It has modern, yet comfortable, Swedish furnishings. The beds are very comfortable and we slept wonderfully. Blackout curtains made sure our rooms were dark at night (in the spring, it is daylight from 3am to 11pm every day). The neighborhood is residential and quiet, but at the same time walkable to restaurants, shopping and tourist sites.We would definitely stay again.

Good breakfast lovely hotel. A little away from city ctr