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L'Araba Fenice

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'Araba Fenice

Seasonal outdoor pool, a rooftop pool
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Via Falagato 39 Cerrelli, Altavilla Silentina, SA, 84045
  • Antica Macelleria
    12 min drive
  • Paestum Archaeological Park
    18 min drive
  • PalaSele
    19 min drive
  • Salerno (QSR-Costa d'Amalfi)
    26 min drive

Room options

View all photos for Romantic Suite

Romantic Suite | Minibar, in-room safe, desk, blackout drapes

Romantic Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Minibar, in-room safe, desk, blackout drapes

Exclusive Apartment

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, blackout drapes

Comfort Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Suite

Design Suite | Minibar, in-room safe, desk, blackout drapes

Design Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Indoor spa tub

Astrea Wellness & Spa

Pool
Breakfast included
Spa
Pet friendly
4.4 out of 5, Excellent, (9)
The price is $92
per night
$102 total
includes taxes & fees
Dec 7 - Dec 8
Astrea Wellness & Spa

About this property

L'Araba Fenice

5-star Altavilla Silentina hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
L'Araba Fenice offers 58 accommodations with minibars and safes. Accommodations offer separate sitting areas. 26-inch LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Altavilla Silentina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Astrea Wellness & Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, L'Araba Fenice features an outdoor tennis court and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

L'Araba Fenice is a smoke-free property.

Ambrosia - Overlooking the garden, this restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Rooftop pool
  • Sauna
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Pool access is subject to availability and must be reserved in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 220.00 per vehicle (roundtrip)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

L'Araba Fenice
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel
L'Araba Fenice Hotel Altavilla Silentina
L'Araba Fenice Altavilla Sile
L'Araba Fenice Hotel
L'Araba Fenice Altavilla Silentina
L'Araba Fenice Hotel Altavilla Silentina

L'Araba Fenice Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 5 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy place in the middle of nowhere!
A pretty amazing place. Looks very luxurious, the restaurant and the meal was super fancy and yet very reasonably priced. We couldn’t understand why the place was mostly empty, but we stayed mid-week, and the place clearly caters to Italians (even the spa menu was only in Italian). The air-conditioning in the room was not very strong and very noisy, but otherwise very nice room.
Stayed 1 night in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big modern rooms, attentive service, blah location
This is a large modern hotel that specializes in weddings and similar huge events. We stayed there during the off season, on a visit to Paestum. The general level of decor and amenities we would describe as sort of Disney: very competent, with comfortable beds and solid furnishings, clean and roomy bathroom, very large rooms even by American standards, well run, but a little corny and corporate feeling. Still, what do you expect for a gigantic wedding hotel in the middle of nowhere? Service was friendly and attentive, and the breakfast was better than most on our trip, as freshly cooked eggs were on offer. The immediate area is absolutely empty, though. Just some small, not particularly picturesque villages in the hills, widely spaced. Nowhere really to walk around and look. Still, it was the last night of our trip and it was nice to be able to stretch out, relax, sleep in a good bed and take a shower with satisfying water pressure before our flight.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near Pozzallo ferry
The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
Stayed 1 night in Jan 2018

4/10 Poor

Jonas, Copenhagen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a 5 star hotel
We got a very good deal on this 5-star hotel here in hotels.com. It was located remotely in an area without any shops or people. The hotel is a large complex consisting of the hotel and apartment buildings, tennis court, swimming pool and more. At check-in we got the keys for an apartment located a small walk from the hotel. It was a nice new building, but it had nothing to do with a 5-star hotel. Basically just a furnished apartment but without decor or even towels. We could park just outside which was fine. Since we booked a hotel-room in a 5-star hotel, this was not what we expected however. The following day we asked for a room with normal hotel facilities which we got. Reviewing this hotel is a little difficult, because in many ways it looks nice - it just does not have the feel of a hotel. Especially not a 5-star hotel where you would expect the best of what any hotel can offer. It is more like a large complex for weddings and birthday parties. Completely empty during the day and no service at the pool. We could only buy a sandwich in the nearby bar. In the evening there were no people around the hotel either, an empty restaurant, only a birthday party had a crowd. Overall the condition of the hotel is actually fine, but in our opinion, and we stayed in many 5-star hotels around the world, even this might technically meet the standards of a hotel in this level, the feel is very very different. Given the 5-stars and the higher pricing, we would not recommend it.

2/10 Terrible

Magnus Mørch

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hold dig væk fra dette racistiske hotel!
Personalet på hotellet var decideret forfærdelig. De var fjendtlige og nærmest ractiske overfor os, blot fordi vi ikke var Italienere. Den første aften var vores eneste mulighed for at få aftensmad på hotellet hvis vi derfor deltog i en fest hvor der blev fejret en italiensk helligdag - personalet placerede os rigtig dårligt og kunne næsten ikke afleveres os vinkortet. Denne aften kom til at koste os 50 euro pr. Mand. Derudover fik vi afvide, at vi ikke måtte sidde ved vores valgte bord til morgenmaden selvom alle andre gerne måtte sidde ved de omkring liggende borde. Vi protesterede og fik til sidst lov - sådan var det begge morgener vi fik morgenmad. Meget ubehageligt. Men den mest ubehagelige oplevelse var dog da vi skulle checke ud af hotellet. Personalet mente at der ikke var blevet betalt for vores overnatninger selvom vi kunne fremvise kvitteringer og kontoudtog. På trods af dette insisterede de meget på at vi skulle udlevere vores dankort oplysninger. Dette nægtede vi, og efter lang diskussion bryder en kollega ind og siger at hun godt kan se vi har betalt. Vi stod tilbage med en følelse af at de prøvede på at snyde os. Alt i alt har vi haft en virkelig forfærdelig oplevelse på det her hotel. Så hvis du ikke er Italiener, så hold dig LANG VÆK.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cortese e struttura accogliente e pulita
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ich gebe nur an der Struktur 5 Sterne. Schönes und sauberes Hotel. Leider gebe ich für alles andere 3 Sterne. Schlechtes Frühstück für ein 5-Sterne-Hotel. An der Rezeption fragten wir nach Badetüchern, sie sagten uns 3 € pro Handtuch, dann verlangte ein anderes Personal 10 € pro Handtuch. dann haben wir sie am Ende für 3 € bekommen. Sogar für das Zimmer, das wir bestellt hatten, sagten sie uns, dass es für Singles sei, FALSCH, nur weil sie uns ein Zimmer geben wollten, das mehr kostete. Das Zimmer war wunderbar und für zwei Gäste mit einem Doppelbett ausgestattet. Wenig seriös und professionell
Stayed 2 nights in Jun 2024

6/10 Okay

luigi

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rispetto degli orari indicati per i massaggi e spa, non sempre garanti
Stayed 1 night in Feb 2024

8/10 Good

Gaetano

Liked: Amenities
Struttura nuova, posto tranquillo per rilassarsi.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Oreste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Filippo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto!
Stayed 1 night in Oct 2023

8/10 Good

Fabio

Stayed 1 night in Sep 2023

8/10 Good

Nello

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto tranne la colazione che andrebbe arricchita con un buffet più fornito visto che si tratta di una struttura a 5 stelle... per il resto siamo davvero contenti del trattamento ricevuto
Stayed 2 nights in Aug 2023

10/10 Excellent

Huai-ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Marco

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Domenico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bellissima, centro benessere fantastico!
Stayed 2 nights in Sep 2022

8/10 Good

Daniele

Stayed 1 night in May 2022

6/10 Okay

Vincenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben mantenuta massima pulizia il personale gentilissimi ! Quello che non mi è piaciuto è che la sera non c'è nessun intrattenimento , evento o quello che sia. E poi al ristorante le portate sono misere e prezzi abbastanza alti
Stayed 1 night in Aug 2021

4/10 Poor

Francesco, Latina

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La struttura si presenta come un 5 stelle, ma manca dei requisiti per esserlo. La nostra prenotazione era per un appartamento exclusive per coppia più bambino di 4 anni. Quando siamo arrivati abbiamo scoperto che ci avevano sistemato al secondo piano in una palazzina senza ascensore. Alle nostre rimostranze ci hanno offerto una suite junior in un'altra palazzina dotata di ascensore, ma con metà dello spazio. Alla fine abbiamo optato per la prima, ma ho dovuto riportare il piccolo in braccio per le scale tutte le sere! Un'altra cosa inaccettabile è la doccia di soli 75 cm di lato, praticamente inaccessibile per persone un po' grosse. Il ristorante serve una buona colazione ed ha un ottimo chef, ma la scelta e la varietà dei prodotti è minima. In definitiva non consiglio di soggiornare in questa struttura dal rapporto qualità prezzo decisamente basso.
Stayed 4 nights in Aug 2021

4/10 Poor

Davide

Disliked: Cleanliness, staff & service, room comfort
Non benissimo
Siamo stati disturbati tutta la notte e le lenzuola non erano pulite. abbiamo fatto presente la cosa, ricevute solo le scuse. Non bene.
Stayed 1 night in Aug 2021

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rilassante
Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Stayed 1 night in Aug 2021

4/10 Poor

Pietro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Arrivati in hotel, prenotato per un giorno e una notte, hotel scelto soprattutto per la piscina o la spa, all'arrivo ci dicono che non possiamo utilizzare la piscina perché c'era un evento...e neanche la spa perché piena! Ci siamo rimasti malissimo perché nessuno ci ha avvisato qualche gg prima in modo da cambiare struttura. Il ns amico 14 enne in viaggio con noi è rimasto delusissimo. Unica alternativa proposta era ombrellone e lido a 20 km da li! Anche l'appartamento dato era al 3 piano e senza ascensore, una fatica con valigie! Non prenoteremo mai più in qst albergo!
Stayed 1 night in Jul 2021