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Hotel Royal Santana

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December 2024
January 2025

Photo gallery for Hotel Royal Santana

Check-in/check-out kiosk
Hiking
Mountain view
Dinner served, international cuisine
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • All inclusive
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Bruckenstrasse 24, Altenahr, 53505
  • Ahr
    1 min walk
  • Hotel-Restaurant Ruland
    1 min walk
  • Altenahr Station
    4 min walk
  • Cologne (CGN-Cologne - Bonn)
    38 min drive

Room options

View all photos for Standard Double Room, Non Smoking, Vineyard View

Standard Double Room, Non Smoking, Vineyard View | Free cribs/infant beds, free rollaway beds, wheelchair access

Standard Double Room, Non Smoking, Vineyard View

  • 226 sq ft
  • Vineyard view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking, Mountain View

View from room

Standard Single Room, Non Smoking, Mountain View

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

About this property

Hotel Royal Santana

Altenahr hotel with casino
Along with a casino, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and dry cleaning are onsite.
Hotel Royal Santana offers 69 accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Royal Santana is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a casino, a nightclub, and a fitness center. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Royal Santana is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Aggi's Kaminstube - This restaurant specializes in international cuisine and serves dinner only.
Onsite venue #2 - bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aggi's Kaminstube

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • Hiking/biking trails
  • Library
  • Nightclub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

Property is also known as

Hotel Zum weißen Kreuz Altenahr
Zum weißen Kreuz Altenahr
Hotel Royal Santana Hotel
Hotel Royal Santana Altenahr
Hotel Royal Santana All Inclusive
Hotel Royal Santana Hotel Altenahr

Hotel Royal Santana Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelzimmer mit guter Ausgangslage für eine Wanderung auf dem Rotweinwanderweg
Stayed 1 night in Sep 2018

8/10 Good

Bine, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegenes Hotel
Zental gelegenes Hotel. Nettes Personal an der Rezeption.
Stayed 1 night in Sep 2018

6/10 Okay

Conny, Jüchen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nettes Hotel, allerdings etwas überaltert
Netter Empfang und alles sehr sauber, allerdings dringend Renovierungs- bedürftig und Handtücher müssten ringend NEU
Stayed 1 night in May 2018

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Teleurstellend
Zeer gedateerde kamers, piepkleine bedden, slecht sluitende deuren, geluiden uit naast gelegen kamer komen dwars door de muur, geen lees lampje, enige positieve was ligging en ontbijt
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bof
Pas d'insonorisation des murs, on entends son voisin ronfler, poils dans les draps, enfin très moyen
Stayed 2 nights in Oct 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017

6/10 Okay

Somonh

Stayed 2 nights in Sep 2017

6/10 Okay

Christoph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

4/10 Poor

DOMINIQUE

Liked: Cleanliness
Bof
Arrivé un dimanche soir à 22h, tout était fermé. Il a fallu batailler pour la chambre, de plus pas d'Internet dans les chambres, connexion faible...
Stayed 5 nights in Jun 2017