Alton House Hotel

3.0 star property

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Photo gallery for Alton House Hotel

Indoor wedding
Interior
Reception
Garden
Feature room | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
$87
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Normandy Street, Alton, England, GU34 1DW
  • Place, Church of St Lawrence
    ‪6 min walk‬
  • Place, Anstey Park
    ‪9 min walk‬
  • Place, Blacknest Golf Club Limited
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪41 min drive‬

Room options

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

Feature room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room

  • Sleeps 2

Feature Room

  • Sleeps 4

Single Room

  • Sleeps 1

Superior Room with Double Bed

  • Sleeps 2

Twin Room, 2 Twin Beds

  • Sleeps 2

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(25 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Alton House Hotel

3-star Alton hotel close to Jane Austen's House Museum
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Alton House Hotel offers 43 accommodations with irons/ironing boards and complimentary toiletries. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1572 square feet (146 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and a picnic area.

Alton House Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Squires Cafe Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Squires Cafe Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,572 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Alton House
Alton House Hotel
Alton House Hotel Hotel
Alton House Hotel Alton
Alton House Hotel Hotel Alton

Alton House Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 205 out of 577 reviews
Rating 8 - Good. 221 out of 577 reviews
Rating 6 - Okay. 96 out of 577 reviews
Rating 4 - Poor. 39 out of 577 reviews
Rating 2 - Terrible. 16 out of 577 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely clean and very big with a nice airy feel in a tranquil location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dr Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by the service of a gentleman called Dave. I drove from London to attend a wedding and was going to spent 2 nights at this hotel. I got delayed by roadworks on A406 and M3. I called to ask whether my son could access my room. He had driven in 3 hours earlier with my sister. Dave kindly obliged and I really appreciated that. In addition he was very gracious and kind whe we finally arrived after midnight. The hotel was more than satisfactory for what we required. Parking was adequate. There was a good English breakfast in the morning and I was delighted to discover a rail station a short walk away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda, Sutton Coldfield

Stayed 1 night in Sep 2025

8/10 Good

Jem

Stayed 1 night in Jul 2025

8/10 Good

Deborah S

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Pam

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay again staff always polite and helpful had 2 dogs with us this time plenty of room for them to spread out n their blankets room clean nice to have a small table and chairs great breakfast and good choice thank you Alton house see you again
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Business traveler
Disliked: Property conditions & facilities, room comfort
This hotel is tired. The rooms are in desperate need of a refurb, from iron burn marks on the carpet to old mattresses. The breakfast was ok and staff are really nice, but that doesn’t make up for the facts that the rooms are poor.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Folashade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location# Fab and Comfy room
Stayed 1 night in Sep 2025

6/10 Okay

Barrie

Liked: Cleanliness, staff & service, amenities
The staff 100%. Breakfast and other meals good. I stayed in Room 23 and found it to be clean and well presented, the exception being the venetian blinds, which didn't seem to have reveived attention for some time. There was a problem with the shower mixer, which, as I was only staying for two nights, I only reported on my departure. Room 23 is immediately adjacent to a first floor public terrace; this didn't bother me as it was closed for access and the weather was inclement, but it would be problematic when an event was taking place in good weather. Fairly happy overall, and I would return if I revisit Alton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be WARNED

Absolute worse hotel I have ever been too. Myself and 9 other guest including the grooms experienced cold showers the morning of the wedding. We therefore had no option but to proceed with showering in these circumstances as we would have been late for the wedding if not. Hotel manager was very unapologetic and compassionate to what we had experienced. To some degree mentioned what we had experienced was fine and the norm. To all potential customers I strongly warn against this hotel to avoid a similar experience
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very handy for Goodwood Revival. Good value, friendly staff, great breakfast, large room with good facilities. Would happily stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in a nice town.

We booked for its proximity to the Mid Hants railway station which is just around the corner . It was very convenient for the old high street and we will definetly visit again . A nice corner room gave us good light .We cannot comment on the restaurant as it does Sunday lunches not evening meals that day. Overall NO downsides on our single nights stay with convenient parking arrangements.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfy room All staff very friendly and helpful
Stayed 1 night in Sep 2025

6/10 Okay

victoria

Business traveler
One velux window couldnt see through for dirt. Noisy pump all night. Restaurant very disappointing. Slow, undercooked starter, overcooked chips. Waitress in restaurant very polite and hard working
Stayed 1 night in Sep 2025

6/10 Okay

Rafal

Liked: Cleanliness, staff & service
Mattress was too soft/old. Gave me back pain.
Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on Alton High Street within easy walk of local restaurants, shops and supermarkets. Modest accomodation at a reasonable price. Rooms are on the small side and very poorly soundproofed. Staff are friendly and helpful, parking is plentiful and free. Slightly sprawling layout so room 31 at the furthest point from reception had possibly the slowest WIFI I’ve ever encountered at any hotel. So slow I couldn’t even load Speedtest and even Google took almost a minute to appear. I gave up trying to read my emails or even logging into my emails. Non functional security lock on the door, no tissues, excellent in-room tea and biscuits, top marks for firm and soft bed options in the twin room (I of course chose both).
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel conveniently located to town with good choice of restaurants and bars. Staff friendly and helpful, would stay again if in area.
Stayed 1 night in Sep 2025

2/10 Terrible

nilesh

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent value hotel.

Young lady at reception was extremely helpful and cheery. Checked us in, then became the bar maid for our drinks, and happily gave us fresh milk and extra tea bags for our room, which was very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Lovely stay with a little glitch

This is a quaint establishment located perfectly to public transportation and is an easy stroll to all of the nearby shops, groceries and pubs. The English breakfast was lovely and every single person on staff was friendly and engaging. My room faced the front of the hotel and offered a nice breeze. It was actually also very quiet for sleep. If my room were clean my rating would be all 5s. Spider webs, dust, other people’s hair all over the bathroom and the shower curtain needed a scrub or a toss.
Stayed 2 nights in Aug 2025

10/10 Excellent

Catriona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just around the corner from the train station and a short walk up to the high street for many dining options. We were able to keep our bicycles safely in a room in the property.
Stayed 1 night in Aug 2025

8/10 Good

Ritchie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025