Swan Hotel by Greene King Inns

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swan Hotel by Greene King Inns

Desk, free WiFi
Exterior detail
Interior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
High Street, Alton, England, GU34 1BA
  • Church of St Lawrence
    ‪4 min walk‬
  • Jane Austen's House Museum
    ‪4 min drive‬
  • Gilbert White's House and Garden and The Oates
    ‪7 min drive‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room (for 3)

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Swan Hotel by Greene King Inns

3-star Alton inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance, and a banquet hall.
Swan Hotel by Greene King Inns offers 36 accommodations with coffee/tea makers and complimentary toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Swan Hotel by Greene King Inns is a smoke-free property.

Swan Hotel by Greene King Inns has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Alton
Swan Hotel Alton
Swan By Greene King Inns Alton
Swan Hotel by Greene King Inns Inn
Swan Hotel by Greene King Inns Alton
Swan Hotel by Greene King Inns Inn Alton

Swan Hotel by Greene King Inns Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 445 reviews" "
Rating 8 - Good. 178 out of 445 reviews" "
Rating 6 - Okay. 63 out of 445 reviews" "
Rating 4 - Poor. 25 out of 445 reviews" "
Rating 2 - Terrible. 8 out of 445 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Prof. James

Liked: Cleanliness, staff & service
Staff especially The lady at the desk were wonderful
Stayed 2 nights in Oct 2024

8/10 Good

Harland

Liked: Cleanliness
Disliked: Amenities
Historic comfortable 3 star Hotel in the centre of town with friendly staff and good value meals
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Liane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Business Traveller
Arrived late and left early. Breakfast was excellent, bed was comfortable, shower was hot. Carpark was full when I arrived at 2140 however.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building but generally in good repair. It was so hot in the corridors to the bedrooms and in our bedroom (12), even with the window open. I look forward to a stay in the winter!
Stayed 2 nights in Sep 2024

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service
Clean and comfortable although room a bit dated. Good to have on site dining and bar.
Stayed 1 night in Aug 2024

8/10 Good

Lynne

Liked: Staff & service, amenities, property conditions & facilities
Very quiet room and a very comfortable bed. Excellent location. Room wasn't ready when I arrived (4pm). Very warm in the room but a desk fan helped to keep me cool.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. I found the room very restful with a comfortable bed and pillows. It had a homely feeling. Some of the public corridors needed a fresh lick of paint but it was clean and the art work lifted the feel of it. The cooked breakfast was excellent - best I have had in a hotel. I would use this hotel again. A very pretty town and area.
Stayed 1 night in Aug 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Lovely inn close to the Jane Austen House Museum
Beautiful location and it’s a charming old inn, but the service was just so-so. They did keep my bad for me while I walked to the Jane Austen House Museum, which was nice and convenient. They have a lovely restaurant/ bar on the main level, but unfortunately the one night I stayed over, they had a 50th birthday party taking place. The DJ music was thumping and vibrating my room until 11:00 or midnight, and I couldn’t get to sleep until it all quieted down. There was no warning or mention of that taking place at check in, or apologies the next morning. Otherwise, I loved the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Avan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities including parking and dining. We could check in a bit early and staff was helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team at Swan Hotel was very friendly and engaged well with the guests. The restaurant was excellent for both breakfast and dinner. Our superior room was large, clean and very comfortable. The hotel was an easy 30 minute walk to Jane Austen’s home and Chawton. Would highly recommend the Swan Hotel for a stay in Alton.
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made our stay very comfortable in one word brilliant
Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting Jane Austen House so this was very convenient for us to walk the countryside.
Stayed 1 night in Mar 2024

6/10 Okay

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our short stay at the Swan. Every aspect of our stay met or exceeded our expectations. The room was very comfortable, food was excellent quality and very good value. I will be using this Hotel again, when we visit Alton, and would not hesitate recommending the Swan.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right In centre of Alton. The room was perfect and the staff were incredible! Exceptionally helpful and friendly always going above and beyond. Breakfast was 10/10 Cannot fault the place! Will be back in May
Stayed 1 night in Mar 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Clean room, friendly staff and a nice vegan breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Annemarie

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Great Hotel, lovely staff and perfect location!
I have stayed here for 4 nights, and enjoyed my stay at this hotel! Thank you to Bethany for greeting me when I arrived at reception on arrival and for her assistance throughout my stay! Also thank you to Mandy, the overall Manager, for making me feel so welcome! All the staff here are lovely, which makes it, and I shall definitely be returning very soon!
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good Food & Location, could do with a good clean
The hotel is old and a little tired, the room we stayed in was not so clean with mould and grime around the window, dust around the skirting boards and the carpet could do with a good clean. As it was winter and the room is single glazed, the heating could not cope and the room was extremely cold, luckily their was a fan heater available to bring up the temperature. Their isn’t a lift and the corridors are narrow, not so easy with luggage, especially if your room is on the top floor. On a positive note, the location is good with free parking, the food in the restaurant is a good standard, service is okay, but often their is no one to be seen and you have to seek them out.
Stayed 5 nights in Dec 2023