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Swan Hotel by Greene King Inns

3.0 star property

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Photo gallery for Swan Hotel by Greene King Inns

Desk, free WiFi
Bar (on property)
Bar (on property)
Front of property
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
$85
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
High Street, Alton, England, GU34 1BA
  • Place, Jane Austen's House Museum
    ‪2 min drive‬
  • Place, Blacknest Golf Club Limited
    ‪3 min drive‬
  • Place, Gilbert White's House and Garden and The Oates
    ‪8 min drive‬
  • Airport, Southampton (SOU)
    ‪38 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Desk, free WiFi

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (for 3)

Family Room (for 3) | Desk, free WiFi

Family Room (for 3)

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Swan Hotel by Greene King Inns

3-star Alton inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance, and a banquet hall.
Swan Hotel by Greene King Inns offers 36 accommodations with coffee/tea makers and complimentary toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Swan Hotel by Greene King Inns is a smoke-free property.

Swan Hotel by Greene King Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Alton
Swan Hotel Alton
Swan By Greene King Inns Alton
Swan Hotel by Greene King Inns Inn
Swan Hotel by Greene King Inns Alton
Swan Hotel by Greene King Inns Inn Alton

Swan Hotel by Greene King Inns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 203 out of 506 reviews
Rating 8 - Good. 197 out of 506 reviews
Rating 6 - Okay. 71 out of 506 reviews
Rating 4 - Poor. 26 out of 506 reviews
Rating 2 - Terrible. 9 out of 506 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shielagh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for short stay

Good check in. Receptionist very helpful. Room was adequate & clean. Comfortable bed. As it was hot we had windows open but kitchen smells came in. Restaurant had run out of some items for dinner & buffet breakfast ran low toi as only one member of staff. But sensible prices for drink/food
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Arden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel with great staff. No air conditioning which is a challenge in very hot weather.
Stayed 4 nights in Jun 2025

8/10 Good

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Alton

It was exciting to be staying in an historic hotel. I was comfortable with the fan that was provided given that the UK was experiencing a heatwave when I stayed. A staff member was on hand to assist me with taking my suitcase up the two flights of stairs to my room. The restaurant was excellent!
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Staff & service
Average for the price.
Stayed 4 nights in May 2025

10/10 Excellent

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Zowie

Liked: Amenities
Loved the hotel, very quaint. Crisp & very clean! Staff was friendly & helpful. Central & convenient to where I was going!
Stayed 1 night in Jun 2025

6/10 Okay

Hung Leung Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Stayed 3 nights in May 2025

10/10 Excellent

Helen

Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, a very pleasant experience.
Stayed 2 nights in May 2025

10/10 Excellent

Peter Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight at The Swan. Alton.

The Hotel condition and food and staff were all excellent.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very nice hotel , staff lovely , food good , room nice , pillows uncomfortable , large shower head dirty and mouldy .Hotel needs a lick of paint . Did enjoy our stay and Alton lovely place , very friendly
Stayed 1 night in May 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Donna

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay. Excellent value for money. Comfortable beds. Lovely bathroom. Very clean. Bring your own toiletries, which I always do. There is a hairdryer. We ate in the pub, the food was lovely. The staff are very pleasant. We will return.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay in this old quirky hotel

Always like staying in this hotel with a maze of corridors and levels and quirky features such as the uneven floors due to age. Rooms are always clean and well-presented with the only drawback being a lack of a simple thing as a box of tissues. Skipped the breakfast option on this occasion (£12.50) but I have eaten there and the food is very nice (inc. the breakfast options !).
Stayed 1 night in Apr 2025

8/10 Good

Abolaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CLAUDIA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our short stay here as we required somewhere to sleep after a wedding that was nearby. We booked 2 rooms for our family and both were very spacious and clean. The staff were very helpful and thought we’d missed the breakfast after getting up late but were able to still get brunch!
Stayed 1 night in Apr 2025

10/10 Excellent

Chloe

Traveled with group
Liked: Amenities
Very nice establishment
Stayed 1 night in Apr 2025

4/10 Poor

Jordan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The shower wasn’t working properly and as I was checkin the lady was quite rude as I arrived at 11 and she didn’t like the fact that I was able to book a two night stay that late and was just rude
Stayed 2 nights in Apr 2025

8/10 Good

Barry

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Major issue with safety as bedside lamps were hanging by their electrical cord. Also arriving at 5pm the room was not ready as they were short of staff. Quality of food at breakfast was really good but took a long time to prepare and the staff were trying to close the dining area while guests were still eating
Stayed 1 night in Mar 2025