Verified review
2/10 Terrible
Teresa
Oct 19, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at this hotel! I'd made my reservation weeks in advance and when I checked in, they had double booked numerous rooms and didn't have one available for me. It was late and I was tired after traveling all day, so this was not a welcome event. Apparently, the employee who worked the previous evening made quite a few mistakes. They finally said they had a room for me but when I found it, it was dilapidated and down a very dark outside hallway with nobody around. I went back down and requested another room and when she handed me that key, there was already a man in that bed! After about 1 1/2 hours of dealing with walking all around the property with very little lighting and men loitering all around; I told the Manager I needed to find an alternative for the night. By this time it was close to 10:00pm and everything was already booked in town. I finally drove out to the Holiday Inn Express and asked around for anyone that I knew attending my same training. Someone took pity on me and allowed me to crash in their room on the pullout couch. I also asked for a receipt showing that I had been credited for the room I never received but the Manager couldn't get the printer to work. Sigh...
Teresa
Stayed 2 nights in Oct 2026


















