Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Amarillo Little Theatre
    ‪3 min drive‬
  • Amarillo Art Center
    ‪4 min drive‬
  • Baptist St. Anthony's Health Care System
    ‪6 min drive‬
  • Amarillo, TX (TDW-Tradewind)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Dining)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds (Dining)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Amarillo hotel with in-room kitchens
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine.

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel has designated areas for smoking.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Hotel

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 219 out of 429 reviews" "
Rating 8 - Good. 122 out of 429 reviews" "
Rating 6 - Okay. 47 out of 429 reviews" "
Rating 4 - Poor. 28 out of 429 reviews" "
Rating 2 - Terrible. 13 out of 429 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One bedroom apartment met our needs. The property and furnishings are a little dated,but in good repair.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gary, Fortson

Liked: Amenities, property conditions & facilities
Excellent room and amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert, Scottsdale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with everything a weary travel needs for a nights rest.
Stayed 1 night in Aug 2024

8/10 Good

Launce

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable enough for the money
counter full stay for overnight. The beds are a little hard, great value for the money.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Blase

Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Traveled with family
Liked: Property conditions & facilities
No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect
Candlewood Suites are ALWAYS perfect. When I need a hotel Candlewood Suites is what I look for first
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
No breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Anna, Austin

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.
Stayed 1 night in Jun 2024

8/10 Good

Lissette

Stayed 1 night in Jun 2024

10/10 Excellent

Natasha Lee

Stayed 1 night in May 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.
Stayed 1 night in May 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great place to stay. They just need a bit of repaint in the rooms. But everything was great!
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Rocky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with how spacious and clean my room was. After hours on the road, this hotel was an oasis!
Stayed 2 nights in Apr 2024

6/10 Okay

Roger

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcelino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, well maintained property
Stayed 1 night in Jan 2024