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Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board
Presidential Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$114
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
550 South Buchanan Street, Amarillo, TX, 79101
  • Place, Amarillo Civic Center
    ‪1 min walk‬
  • Place, Hodgetown Stadium
    ‪2 min walk‬
  • Place, Amarillo City Hall
    ‪2 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 350 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.8 out of 10
Exceptional
(14 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

9.8 out of 10
Exceptional
(10 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(65 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Terrace/patio
Hyatt Place Amarillo-West
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,380 reviews
Hyatt Place Amarillo-West

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in Downtown Amarillo
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Amarillo Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Amarillo Downtown has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 18 per day)
  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Nearby parking fee: USD 18 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 736 out of 1017 reviews
Rating 8 - Good. 137 out of 1017 reviews
Rating 6 - Okay. 59 out of 1017 reviews
Rating 4 - Poor. 36 out of 1017 reviews
Rating 2 - Terrible. 49 out of 1017 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Calem

Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable, quiet stay with helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything & Everyone Was great
Stayed 1 night in Oct 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun hotel. Great for traveling with a baby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms ,
Stayed 1 night in Oct 2025

2/10 Terrible

Bree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At check in the front desk told me that engineering said they could no longer provide box fans. That made no sense to me, as I’ve never heard of such a policy. When I accidentally left something very expensive in the room, I tried calling the front desk for multiple days with no answer. I finally reached out through the Expedia app and was told nothing was found in the room. I know for a fact it was left there, and when I repeated that, I was met with, “as previously stated, nothing was found in your room.” Very unhelpful and frustrating, especially after trying to get in touch with someone for two days. If nothing was found, where did it go? Did it just disappear into thin air? I was hoping the hotel could hold it for me until I passed back through a few days later, but instead I was met with terrible customer service and complete dishonesty. We will not be staying here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great -thanks.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I don't like being forced to leave a written review.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Civic Center is directly across the street so if you are doing anything there it's perfectly located. Being a downtown area, there is nothing going on after 4 pm or so on week nights or weekends at all. We didn't see any food options within walking distance but there is a restaurant onsite. Parking is available across the street in a garage (kind of expensive) or on the curbs around the building (free although it says 2 hour parking during business hours, don't know if the parking people come by to check/ticket). Overall, a really nice place to stay - rooms were clean & have a nice layout.
Stayed 1 night in Sep 2025

10/10 Excellent

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ll
Stayed 1 night in Sep 2025

10/10 Excellent

Tessa Rae

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally nice room. Pleasant staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephnie

Traveled with partner
Liked: Amenities
Our experience at the hotel was great! The staff were really friendly. My husband and I really loved our room and our stay. We will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Jun 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

10/10 Excellent

Kent or Ellen Kay

Stayed 1 night in Sep 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Janelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited. Only evenings and weekends are free if you find a space on the street, but it is downtown across from a sports arena. Otherwise you have to pay to park in the garage or pay valet. We did not learn about the parking issue until we arrived. Staff was friendly. Definitely a fancy hotel. The lobby floor permeated a strong old-lady perfume smell that gave my hubby a headache, but thankfully the floor our room was on didn’t have that awful smell. The pool and hot tub were very nice, although the pool was cold. The pool area has a shower/rinse area which was a great perk! Room was clean and well laid out. Beds were comfortable. Water was warm to hot, no cold. Breakfast was real food cooked by real people with staff waiting to take your dishes and wipe your table when you finished. Very nice experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2025

8/10 Good

Velma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely hotel but too scented.

Parking sucks. My hotel view from my room suck. Omg.the scent on 1st floor was too potent and the scent choice is yucky --change to something light The smell in the gallery was too potent and gross smelling. Something to choke on. Other than the gross smelly on the 1st floor, the hotel was lovely. Great artwork. I really enjoy the art.gallery
Stayed 2 nights in Sep 2025