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Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Presidential Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
550 South Buchanan Street, Amarillo, TX, 79101
  • Hodgetown Stadium
    ‪2 min walk‬
  • Amarillo Civic Center
    ‪2 min walk‬
  • American Quarter Horse Association
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Place Amarillo-West

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1429)
$129 nightly
The price is $129 total
includes taxes & fees
Hyatt Place Amarillo-West

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in Downtown Amarillo
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Amarillo Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Amarillo Downtown has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)
  • Covered valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 32.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 150 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaynell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay in Amarillo

Everything was incredible. The staff are so kind and helpful. A-1 customer service. I was welcomed and thanked every day of my visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Lora

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in a hotel ever

Well, first let me start when we first checked in. It seemed OK. The pool was never clean. Was never good to go in. I complained to the front desk. We were told that there was a heating issue that it was resolved so the pool should be heated up by night time, and it was freezing cold the whole time, the Jacuzzi was green color housekeeping never came in and cleaned our room never give us a towel. Phones weren’t working in the room downstairs to the front desk.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patsy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, clean, convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

edgar

Stayed 2 nights in Feb 2025

8/10 Good

Randi

Stayed 1 night in Feb 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best we've ever had parking was fast and easy and too top it off the suite was so comfortable thanks again. We will definitely be here again
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
So nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Asia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and quiet. They moved our room closer to the elevator as I had sprained my ankle and was having trouble walking. Breakfast was great!
Stayed 1 night in Feb 2025

4/10 Poor

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad cleaning services. Maid did not make the bed and had pillows scattered around. Then there was no clean towels. When I called to complain at front desk it was very unapologetic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin quick, nice hotel bar and restaurant for breakfast. Good hot food, bed was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel for families in downtown. We loved the big rooms and the pool with hot tub was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

lisa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Trina, Plainview

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Jan 2025