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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Interior
Bar (on property)
Meeting facility
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Westgate Mall
    ‪7 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Northwest Texas Hospitals
    ‪18 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Corner

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room

7.8 out of 10
Good
(17 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(18 reviews)
  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Holiday Inn Amarillo West Medical Center by IHG

3-star hotel in Soncy
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Amarillo West Medical Center by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include a conference center. This Art Deco hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Holiday Inn Amarillo West Medical Center by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 81.19 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 81.19 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 505 out of 1006 reviews
Rating 8 - Good. 213 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property for road trip

10/10 Excellent

Yael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Lori, joshua tree

Liked: Cleanliness, staff & service
The beds are uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Buster

Business traveler
Stayed 2 nights in Apr 2025

4/10 Poor

Acy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The card reader on out door did not work properly. We had to slide the card in just right to get into our room. Also the air conditioner filter did not fit properly so was sticking out.
Stayed 1 night in Apr 2025

4/10 Poor

Ruben

Traveled with family

Wish for a better experience

The hot tub bleached my daughter’s brand new royal blue bathing suit to a mauve color. We paid for breakfast, they ran out of bacon & French toast and the oatmeal looked like it was a day old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Myriam

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cortney

Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Kingwood

Stayed 1 night in Apr 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a safe space to stay very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a paid in full room with insurance of stay and they gave our room away and left us no other option but to drive straight thru to our home in brenham TX. Very disappointed in the staff
Stayed 1 night in Mar 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service
Excellent stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Valarie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was AMAZING! However the bed was so hard my husband and I hardly got any sleep. The room decor was also a little ratty, but area was nice and safe!
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip west

Very convenient. We had both dinner and breakfast here. Restaurant staff was very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwanted censorship

The stay would have been great of not for the blocking of a popular news channel, I don't like some business telling me what I can and can't watch.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the Comforts of Home and More!

This was absolutely one of the best hotels I've stayed at in a long time. The beds were super comfortable and plenty of pillows! The heater worked well. Great TV and internet. Breakfast was a fantastic buffet with so many choices! We really enjoyed our stay here.
Stayed 1 night in Feb 2025