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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Meeting facility
Reception
Bar (on property)
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
$90
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillowtop beds, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Amarillo West Medical Center by IHG

3-star Amarillo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-out.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3800 square feet (353 square meters) include a conference center. This Art Deco hotel also offers multilingual staff, express check-out, and a front-desk safe.

Holiday Inn Amarillo West Medical Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.
Children aged 11 and younger eat free breakfast.
Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (3,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 1 to December 14:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.99 to 12.99 for adults, and USD 5.75 to 5.75 for children
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

4/10 Poor

Kathy

Liked: Cleanliness, room comfort
N/a
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and great location for our needs.
Stayed 3 nights in Sep 2025

6/10 Okay

Brighton

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like that I booked this place thinking it had a hot tub and then got surprised when we got there to see it’s being renovated. Overly priced hotel room for not having a pool/hot tub.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Dana

Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful, room was nicely decorated and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Carol, keithville

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property while traveling through every year since it opened but this time was terrible. Breakfast now costs 13 dollars. The pool was closed by the health department. The bathtub was rusty. The towels were dingy. Holes in the sheets. Should I continue? Needless to say I will never stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and friendly

My stay was very comfortable. I appreciate that EV Charge stations are in the parking lot of this establishment.
Stayed 7 nights in Aug 2025

4/10 Poor

Jorge

Traveled with family and small children
Disliked: Staff & service, amenities
I had to cut my stay short due to the condition of the property and several missing amenities. While most of the staff were kind and helpful, I did have an unpleasant experience with the older lady at the front desk.
Stayed 9 nights in Jul 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hotel stay

I chose the wrong hotel with no refund. Not worth the price for the condition of this hotel. Old and outdated. I would not recommend. Front desk and breakfast staff excellent customer service.
Stayed 2 nights in Aug 2025

6/10 Okay

DEICY

Traveled with family
Liked: Staff & service

Leaking window

It was raining the day of arrival. Window was not completely sealed and was leaking. We stepped out for dinner, came back and noticed curtains had dry water stains and the furnace completely wet, and a puddle on the window. Dried the furnace with a towel, and placed it on the window to try minimize the water dripping sound.
Stayed 1 night in Aug 2025

6/10 Okay

kumar

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Stayed 1 night in Aug 2025

2/10 Terrible

Tara and Dustin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 2 nights in Aug 2025

8/10 Good

Marie, Rogers

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Aug 2025

4/10 Poor

kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

use discretion

poor maintenance. for long time has this place run into the ground. Staff uses the carport for their own private parking. noisy at time from mechanical vibrations
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Liya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant.
Stayed 1 night in Jul 2025

8/10 Good

Taylor

Business traveler
Stayed 5 nights in Aug 2025

2/10 Terrible

Ailey

Disliked: Cleanliness, property conditions & facilities
We had 2 rooms, and they both smelled like mildew or something similar. There was also a loud vibrating/buzzing sound that kept me awake at night, probably the water heating system or something but it was bothersome nonetheless. Also had to wait 15 minutes at the front desk just to check in because there was literally nobody there, which should be the bare minimum. very unprofessional.
Stayed 1 night in Aug 2025