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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Interior
Reception
Meeting facility
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Housekeeping
  • Pet friendly
$94
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillowtop beds, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Amarillo West by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, 1,975 reviews
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Holiday Inn Amarillo West Medical Center by IHG

3-star Amarillo hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Amarillo West Medical Center by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 3800 square feet (353 square meters) include a conference center. This Art Deco hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Holiday Inn Amarillo West Medical Center by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (3,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Reviews

Holiday Inn Amarillo West Medical Center by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

Reviews

6/10 Okay

DEICY

Traveled with family
Liked: Staff & service

Leaking window

It was raining the day of arrival. Window was not completely sealed and was leaking. We stepped out for dinner, came back and noticed curtains had dry water stains and the furnace completely wet, and a puddle on the window. Dried the furnace with a towel, and placed it on the window to try minimize the water dripping sound.
Stayed 1 night in Aug 2025

6/10 Okay

kumar

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Stayed 1 night in Aug 2025

2/10 Terrible

Tara and Dustin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 2 nights in Aug 2025

8/10 Good

Marie, Rogers

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Aug 2025

4/10 Poor

kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

use discretion

poor maintenance. for long time has this place run into the ground. Staff uses the carport for their own private parking. noisy at time from mechanical vibrations
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Liya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant.
Stayed 1 night in Jul 2025

8/10 Good

Taylor

Business traveler
Stayed 5 nights in Aug 2025

2/10 Terrible

Ailey

Disliked: Cleanliness, property conditions & facilities
We had 2 rooms, and they both smelled like mildew or something similar. There was also a loud vibrating/buzzing sound that kept me awake at night, probably the water heating system or something but it was bothersome nonetheless. Also had to wait 15 minutes at the front desk just to check in because there was literally nobody there, which should be the bare minimum. very unprofessional.
Stayed 1 night in Aug 2025

6/10 Okay

Michael, Poolville

Stayed 1 night in Jun 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Staff was very nice, room was clean but TV did not work
Stayed 1 night in Jul 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a night
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtain is missing one piece and cannot block out the light. Have called the front desk many times but no one answered.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and welcoming. Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop

Great hotel for an overnight stop
Stayed 1 night in Jul 2025

10/10 Excellent

Kaydee

Stayed 1 night in Jul 2025

6/10 Okay

Robin, Columbia

Disliked: Cleanliness, property conditions & facilities
No hot coffee or water even though the container had cold coffee and area was not cleaned. No breakfast..but you could order it. The floor vibration from A/C. Must smell and stains on carpet. The elevator was not working some guy was fixing it…no uniform wearing shorts and his shirt was unbuttoned!! The parking lot had several pot holes, trash, and dead bird in parking lot.
Stayed 1 night in Jul 2025

4/10 Poor

Brenda

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

No amenities available.

Kids were looking forward to swimming, but the pool was closed. Wife needed to use the workout area, but it was hot and staff couldn’t access the temp controls. Also the treadmill was broke. When we woke up this morning, there was a huge wet spot from the a/c.
Stayed 1 night in Jul 2025