Quality Inn West Medical Center

2.5 star property

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Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Lobby
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Northwest Texas Hospitals
    ‪3 min walk‬
  • Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Medical Center

Amarillo hotel with indoor pool
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn West Medical Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 197 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 189 out of 1004 reviews
Rating 4 - Poor. 163 out of 1004 reviews
Rating 2 - Terrible. 258 out of 1004 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

WaQuintence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This place is cool and I would definitely make it my first choice. I’m not into all the fancy things I just want a clean room some privacy and peace and quiet I have all that here.
Stayed 2 nights in Feb 2025

8/10 Good

Dagoberto

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property not like advertised. No jacuzzi. Place looks dirty and run down, smells like smoke in rooms. Staff was rude, no greeting, no talking. Property seems unsafe. Not a family place.Will never use Quality Inn again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for a good price

Outside door to the room made unpacking the car convenient. Basic room for an overnight. Pleased with the accommodations
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

10/10 Excellent

Donnie

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a great deal, financially, but everything is falling apart, barely cleaned, and very outdated to the point of being hazardous.
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Donnie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donnie

Liked: Amenities
Friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In door pool
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, amenities, property conditions & facilities
In door pool
Stayed 5 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking clean rooms and indoor pool
Stayed 1 night in Jan 2025

4/10 Poor

Nickola

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken toilet, was advised to use lobby facilities Dirty tub 2 TV remotes but neither operated the Tv
Stayed 1 night in Dec 2024

10/10 Excellent

Domenik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so helpful and friendly. Thank you Michelle for helping me get through the long and awful ordeal!
Stayed 1 night in Dec 2024

2/10 Terrible

FELECIA

Traveled with family and small children, Business traveler
Disliked: Amenities
It had bed bugs and the sheets were dirty with stains .. The next door person had company running in and out all night til anout 6a . They wete loud ot was a horrible stay i would never tell nobody to.come there
Stayed 1 night in Dec 2024

2/10 Terrible

MOI HONG

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The shower was draining slow. The room had dog food in the floor. The vanity light didn't work. If it weren't for the pleasant check in, the stay would have been awful.
Stayed 1 night in Dec 2024

8/10 Good

Nicosha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean in it was quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

uemuet

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I got it, i was the only gueat at christmas eve, But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Traveled with family and small children, Traveled with family
It was fair enough for the occasion
Stayed 1 night in Dec 2024