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Quality Inn West Medical Center

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Desk, blackout drapes, free WiFi, bed sheets
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
Exterior
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪3 min walk‬
  • Northwest Texas Hospitals
    ‪6 min walk‬
  • Texas Tech University Health Sciences Center
    ‪10 min walk‬
  • Amarillo, TX (TDW-Tradewind)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

La Quinta Inn by Wyndham Amarillo West Medical Center

Pool
Breakfast included
Free airport shuttle
Pet friendly
3.1 out of 5, (192)
The price is $50
per night
$57 total
includes taxes & fees
Feb 6 - Feb 7
La Quinta Inn by Wyndham Amarillo West Medical Center

About this property

Quality Inn West Medical Center

Amarillo hotel with indoor pool
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn West Medical Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 194 out of 1002 reviews" "
Rating 8 - Good. 207 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 158 out of 1002 reviews" "
Rating 2 - Terrible. 245 out of 1002 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very run down & in need of renovation. I was not able to use the shower due to the showerhead being broken. This was reported to the maintenance staff, who agreed to take care of it. I stayed only 1 night so don't know if it was.
Stayed 1 night in Oct 2024

8/10 Good

Gerald

Stayed 1 night in Oct 2024

2/10 Terrible

Megan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t horrible but definitely not great. The people above me were constantly making noise to where I got no sleep. The area felt scratch and unsafe to me. I ended up cancelling aft the first day to find a better and safe area to stay.
Stayed 4 nights in Oct 2024

4/10 Poor

Miriam, Fort Worth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When visiting, don’t go with high expectations. It’s a small town and you have VERY limited options. As for this hotel, it calls your attention from the pictures they advertise on their website. The hotel looks a little run down for it to be semi new. The building on the outside looks nice along with the lobby. The rooms are a different opinion
Stayed 2 nights in Oct 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty. Bedding had blood stains. There was blood stains throughout the hallway
Stayed 1 night in Oct 2024

2/10 Terrible

Adan

Traveled with family
Disliked: Cleanliness, staff & service
Ohh brother where do I even start. We stayed here for 2 nights and got 2 different rooms and the room I got for my parents was a disaster, they tried to shower and the shower head completely fell off from the wall and the A/C sounded like it was fighting for its life, around the same time I went down to the little store that they have and tried purchasing a drink, I don’t know what the girl at the front desk did but she charged me $158.70. When I told her what happened she acted confused and said she only charged me for the beverage to which I pulled up my banking app and showed her the charge. She said she would call her manager to cancel the charge but after an hour I had heard nothing so I went back down and asked her what the update was to which she said that her manager was not answering the phone and was working from home so she had to wait to get a response, while I was at the front desk my parents called and told me about the shower head and the front desk attendant said she would change them rooms, so we move all of their stuff to the different room. They day came and went and I still had not heard back on the refund so the next morning my parents call again and say that the bath tub was clogged on the room they were moved to so I had to go down and talk to the manager again about changing rooms because he said maintenance was not in that day. Terrible stay and I still don’t have my money back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Barbara

Stayed 1 night in Sep 2024

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities
Parking good
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpets were dirty ceiling looked like it was fixing to fall. Room smelled terrible like vomit / feces Trash behind headboard. Bathroom was dirty toilet bowl was dirty .
Stayed 2 nights in Oct 2024

2/10 Terrible

Alberta

Disliked: Cleanliness, staff & service, property conditions & facilities
The property didn't look like the pictures at all, very dirty' and we didnt stay longer than 2 mins. Checked in and checked out
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Stayed 1 night in Sep 2024

6/10 Okay

Ken

Disliked: Amenities, property conditions & facilities
Had a coffee pot and coffee in the room but no cups or cream & sugar. The worst part was no hot water.
Stayed 1 night in Sep 2024

6/10 Okay

Will

Liked: Cleanliness
They do not have a hot tub as advertised. There pool was not operational as confirmed. The front desk staff was polite.
Stayed 1 night in Aug 2024

2/10 Terrible

Cesilia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well!
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Loved the bed. Got wonderful sleep.
Stayed 1 night in Aug 2024

2/10 Terrible

randy

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Naomi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The price was good for the one night we were staying. Probably wouldn’t stay for more than one night. Bathroom door was splintered at bottom. Baseboards in bathroom also looked dirty. You get what you pay for.
Stayed 1 night in Aug 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service
I liked that the internet was fast and I enjoyed how friendly the staff was. However, the breakfast wasn’t very big in its selection and the room wasn’t as clean as I thought it would be. The floor was extremely sticky like there was gum on the floor and the tub had no way to make a bath, only a shower
Stayed 7 nights in Aug 2024

8/10 Good

Cathy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

KHANH

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet can't flush I call to fix it. But they don't fix it. And don't change my room. So terrible. They don't do anything.
Stayed 5 nights in Aug 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty! Carpet stained…ceiling had multiple areas that were sagging and pealing. Shower dirty! Reception area was nice but room #136 was gross. Might not ever stay at a Quality hotel again..ever.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ciara

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I see reviews about how terrible this place was but decided to give it a try since some reviews were okay and I had a funeral to get to from out of state upon arrival the room was dirty the sheets not changed so I let the front lady know she switches me rooms which was worse has broken stuff dirty no fridge so they switched me rooms again and it was still dirty we left with bites on us and not to mention the breakfast is literally just waffles you make yourself and cereal no eggs or nothing and the pool smells disgusting and looks foggy TRUST ME when I say DO NOT!!! Ignore the bad reviews the cleaning lady’s just talk about they’re lives and don’t do a thing I looked everywhere for them to get trash bags they were talking about personal life and just cussing being ghetto talking about fighting people and the baby daddies DO better!!
Stayed 3 nights in Aug 2024