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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Exterior
Balcony
Exterior
Exterior
Free buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Kitchen
  • Gym
$116
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Place, Northwest Texas Hospitals
    ‪4 min drive‬
  • Place, Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Place, Amarillo Botanical Gardens
    ‪4 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (1 King Bed)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room

Full-size fridge, microwave, stovetop, dishwasher

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Staybridge Suites Amarillo - Western Crossing by IHG

3-star Amarillo hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Staybridge Suites Amarillo - Western Crossing by IHG provides an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Staybridge Suites Amarillo - Western Crossing by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1008 reviews
Rating 8 - Good. 247 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 55 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like the sofa bed ended up moving the sofa mattress to the floor. Was not comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was very poorly maintained. Expedia sold us a room that the hotel didn't have, making check-in an inconvenience.
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, but there was a urine stain on the pullout bed and the sheets on the regular bed were stained with what appeared to be blood or something. Would have been good if it weren’t for the dirty stains on everything, staff didn’t seemed concerned when we told them.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a cut above.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in very clean.Pool was Big My son enjoyed it definitely stay here again
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lobby looks great. Amazing breakfast buffet. Room was very dirty. Hair in the bed sheets that was long and black so clearly not anyone in my family. Walls in room were very dirty. Need to be cleaned and repainted.
Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie, knoxville

Disliked: Cleanliness, property conditions & facilities
Trash all over the lobby Room was covered in bugs and stains on floor couch all over Walked in room walked right back out Smoke and drug smell People there were acting very weird We got out told them we would not be staying was not safe and was not clean very dangerous place. We need a refund we did not stay would not recomend
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean - rooms and common areas.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Traveled with family
Liked: Cleanliness, property conditions & facilities
Checked in at 5pm, no accessible room available. This gave me limited use of the bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Traveled with family
Orange juice was80% water, fruit had been frozen Tiles in the bathroom were cracked and several were missing.
Stayed 1 night in Jun 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice helpful staff; clean and comfortable. Too late for the happy hour but looked good. Fitness room had no towels or cups for water but well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked fresh towels for the days I was there, had to get fresh ones from the front desk
Stayed 3 nights in May 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great clean hotel and the location was perfect.
Stayed 1 night in May 2025

8/10 Good

Muriel

Stayed 1 night in May 2025

6/10 Okay

THOMAS, Laveen

Traveled with family
Liked: Cleanliness, staff & service
Great location. The breakfast is fantastic. Easy to walk to delicious Lemongrass for dinner. Easy to park. But the room is falling apart. I couldn’t open the microwave easily and it wouldn’t even heat up my stuff. The furniture is old and blah. Needs a major update.
Stayed 1 night in May 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for a layover on a way home from Colorado Springs. It was very comfortable, had central air which is not common, and the hot breakfast was impressive.
Stayed 1 night in Apr 2025

6/10 Okay

Jeremy, Sulphur

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fine. It had everything we needed for a 1-night stay. However, the sofa pull-out bed didn’t have any linens and it was covered in food when we opened it. When I called downstairs to report it, I was offered a set of linens. When I pressed the lady at the desk, because the there was a ton of left behind food that needed to be cleaned up first, she sighed heavily, like I was a burden that her cleaning people didn’t do their job and told me to come downstairs and she would put me in a different room. The second room was better and it was not dirty and the room was slightly larger as well. The customer shouldn’t feel like they are a burden to the front desk because I refuse to put my kids on a sofa bed that was covered in a previous customers food. Good place to stay but check how clean the sofa bed is and surrounding areas before settling in for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Stayed 1 night in Apr 2025