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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Exterior
Exterior
Balcony
Exterior
Free buffet breakfast

Popular amenities

  • Pet friendly
  • Kitchen
  • 24/7 front desk
  • Parking included

Explore the area

Map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Northwest Texas Hospitals
    ‪4 min drive‬
  • Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Westgate Mall
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Standard Room, Kitchen

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen (1 King Bed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Staybridge Suites Amarillo - Western Crossing by IHG

3-star Amarillo hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Staybridge Suites Amarillo - Western Crossing by IHG provides an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Staybridge Suites Amarillo - Western Crossing by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pet friendly hotel

This is the second time staying at this hotel. Location is great, just off the highway, but not so close the traffic is bothersome. They are very pet friendly. I especially like the spacious one bedroom suites, which have a very comfortable seating area and seperate bedroom where you can close the doorand not be bothered. Will definatly be staying h we re again
Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

The room was terrible food tray was never cleaned up from under the couch pee stain still on the toilet seat , beer bottle cap were laying around everywhere the pillow had stains the hair dryer was off the wall with exposed wires, I wasn’t satisfied, not only that, there was no clean towels replaced. We went to Walmart to get clean towels .. no good customer service from hotel staff the least they could’ve done was put us in another room or try to fix errors ..we also emailed the hotel manager he/she wasn’t on site an he/she never replied back to our email.!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were nice. Liked the happy hour option and free breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 1 night in Apr 2025

8/10 Good

peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower went ice cold in the middle..
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Unprofessional front desk

StayBridge Suites does a good job. The hotel was clean. It's older so, a few minor things. The towel rack was broken off in our room. Upon requesting the room at the front desk, the man wasn't professional & a bit short. i simply explained that I couldn't seem to get my points on my ipad in the car. Before I could ask if he could do that from his computer... he said "well, that isn't our fault." I knew it was my fault. I wondered if he could simply pull up my member number. Not the hospitality I expected. Other than that, we were only there for a few hours - one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Chari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Adelmiro

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Venessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texas shaped waffles

Other than the high price for a nights stay...the hotel was very nice. Overall the room was nice. With the exception of the cushions on the ottomans that were dirty, the room was pretty clean. Beds super comfortable! Best sleep ever! The best part was breakfast. They had a great variety of breakfast foods including a fruit & yogurt buffet. Kids liked the Texas shaped waffles with whip cream & sprinkles. I liked the pop machine!
Stayed 1 night in Mar 2025

10/10 Excellent

Chris M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Annette Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good place for a good night stay. My family of 4, 2 teens and 2 adults stayed here. Has a nice gym with good equipment, laundry facility,pool and lounge. The rooms are good size, living area couch turns into bed then the room has 2 queens. Kitchnette has sink, fridge ,cooktop. I recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Hailey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel for a quick stay when driving though Amarillo! The staff is super friendly, rooms are spacious, affordable pricing, family friendly and both times we have been they have served a complimentary dinner & had a “social hour” with complimentary beverages! Their breakfast is also very good- lots of options! We will be back here anytime we’re in the area!
Stayed 1 night in Mar 2025

10/10 Excellent

CHAKRAPANI

Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious.
Stayed 1 night in Mar 2025

8/10 Good

Carlos, San antonio

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, San antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed are very hard to sleep on it
Stayed 1 night in Mar 2025

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub water was brown. Staff was knocking at my door at 10:00AM when checkout at 11:00AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Lamberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at one of the newly renovated rooms on the 15th floor which was a refreshing change compared to pre-renovation. A huge TV was now in place as well as a nicer and what seems like larger fridge. The bed and pillows were extremely comfortable. The room was exceptionally clean. The person who checked us in was super-friendly and engaging.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendi

Stayed 1 night in Mar 2025

8/10 Good

Annette Sierra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet for the brief time we had to spend.
Stayed 1 night in Jan 2025