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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Balcony
Desk, iron/ironing board, free WiFi
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Kitchen
  • 24/7 front desk
  • Parking included

Explore the area

Map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Northwest Texas Hospitals
    ‪4 min drive‬
  • Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Texas Tech University Health Sciences Center
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Standard Room, Kitchen

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds)

Desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen (1 King Bed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Amarillo West by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1651)
$130 nightly
The price is $130 total
includes taxes & fees
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Staybridge Suites Amarillo - Western Crossing by IHG

3-star Amarillo hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Staybridge Suites Amarillo - Western Crossing by IHG provides an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Staybridge Suites Amarillo - Western Crossing by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub water was brown. Staff was knocking at my door at 10:00AM when checkout at 11:00AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Lamberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at one of the newly renovated rooms on the 15th floor which was a refreshing change compared to pre-renovation. A huge TV was now in place as well as a nicer and what seems like larger fridge. The bed and pillows were extremely comfortable. The room was exceptionally clean. The person who checked us in was super-friendly and engaging.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendi

Stayed 1 night in Mar 2025

8/10 Good

Annette Sierra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet for the brief time we had to spend.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter, Houston

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Stayed 1 night in Feb 2025

8/10 Good

TINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Hotel was a bit run down but still a good deal for our family to have a two bedroom suite. Furniture was worn and stained but other than that room was clean. Breakfast was really good.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandria

Definitely going to stay there again the next time we visit Amarillo!
Stayed 1 night in Feb 2025

2/10 Terrible

Faustina

Stayed 1 night in Feb 2025

6/10 Okay

Kiana

Traveled with family
Disliked: Cleanliness
Bed bugs likely exists here. The furniture looks like the pictures but its current condition doesn’t. I couldn’t sleep all night. Never again.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs and break ins. Disgusting.

Got in super late. Put the kids to bed to then see not just one bug. But one roach and another that looked like a tick or a bed bug. Then all the dead bugs under the sink. I could not believe how gross. Clearly not cleaning the rooms properly. Can’t even sweep? Also found prior tenants sick in the closet so no ones looking anywhere for mess. Oh and we woke to that morning to our cars back glass being shattered. . And right outside the front doors. Just have really never had such a bad experience. Especially for $150/night…
Stayed 1 night in Jan 2025

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service

Okay

Beds are older and super hard
Stayed 1 night in Jan 2025

8/10 Good

Torry

Stayed 1 night in Jan 2025

10/10 Excellent

Gabby

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a little buffet bar and fountain drinks!
Stayed 1 night in Jan 2025