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Tru By Hilton Amarillo West

2.5 star property

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Photo gallery for Tru By Hilton Amarillo West

Interior
Business center
Lobby
Free WiFi, bed sheets, wheelchair access
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2202 S Soncy Road, Amarillo, TX, 79124
  • Westgate Mall
    ‪14 min walk‬
  • Northwest Texas Hospitals
    ‪3 min drive‬
  • Texas Tech University Health Sciences Center
    ‪3 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Amarillo West

Hotel in Soncy
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Weekly housekeeping is available.
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Amarillo hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary uncovered self parking is available on site.

Tru By Hilton Amarillo West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1006 reviews
Rating 8 - Good. 166 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RyLeigh

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimberly at the front desk on evening shift was very kind, helpful and accommodating with my questions.
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on our way back from a long vacation. I've stayed in Amarillo many times and was never very satisfied with my hotel...this place is newer and very nice. I would recommended it.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, A Really Nice Hotel

Pros: Hotel is very clean, staff are friendly, nice exercise facility, location is safe and quiet with food and stores nearby. Was able to get a no pet allowed room that did not have carpeting, was spacious, had a mini fridge, and linens are new. Breakfast was good with pancakes, premade omelets, sausage, toast/bagels/donuts, yogurt, cereal, juice, tea, and coffee. Cons: There wasn’t a closet so storage space for bags is limited. There wasn’t a microwave (which I’m fine with but others might want this). Breakfast had oatmeal but it was more like soupmeal, very runny and a real bummer. Someone’s dog on our floor was barking incessantly at 2:30 am, another real bummer.
Stayed 1 night in Jan 2025

8/10 Good

Toby Carol, Durango

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jan 2025

10/10 Excellent

MARIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

I was driving through, the rate was affordable and the room and service were great. Easy Choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Janis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a comfortable, clean and quiet place to stay with a great breakfast. Superb staff. A couple of notes about room. At 5'3" there is no way I can reach shower or adjust it, and when turned to full water pressure it shoots horizontally to other wall so not sure how a shower is supposed to happen for short people. Also no USB ports--seemed odd in such a modern hotel. Sink plugged but addressed by staff very quickly. Comfortable room temperature and easy to adjust. Lots of ammenities. Will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Pros and Cons

Pros - coffee in the lobby, breakfast was good ... actual bacon. Cons - threadbare sheets, visible dirt in the room, made a specific request when booking, received an email that they would accommodate but then found out the hotel never received the "communication" and then was gaslighted about availability (first he said there were no king beds on the first floor and when I said that's good because I actually wanted two queen beds he then said no, sorry we don't have any availability).
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff was very kind. Pet friendly! Breakfast was great.
Stayed 1 night in Nov 2024

4/10 Poor

Coralea

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambiance and convenient hotel, good location
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lance, Arvada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A \/\/ E S O /\/\ E !!
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a really good value, clean and new!
Stayed 1 night in Jan 2025

6/10 Okay

LESLIE

Stayed 1 night in Jan 2025

8/10 Good

Katherine, Westcliffe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The computer system was glitching when I arrived and a line had formed for check in. One staff member to serve Friday evening check in. Doing the best she could, no doubt.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will more than likely stop here when we come back through when heading West
Stayed 1 night in Jan 2025