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Tru By Hilton Amarillo West

2.5 star property

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Photo gallery for Tru By Hilton Amarillo West

Interior
Exterior
Lobby
Free WiFi, bed sheets, wheelchair access
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2202 S Soncy Road, Amarillo, TX, 79124
  • Westgate Mall
    ‪12 min walk‬
  • Northwest Texas Hospitals
    ‪3 min drive‬
  • Texas Tech University Health Sciences Center
    ‪3 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $190 total
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About this property

Tru By Hilton Amarillo West

Hotel in Soncy
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Weekly housekeeping is available.
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Amarillo hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary uncovered self parking is available on site.

Tru By Hilton Amarillo West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1008 reviews
Rating 8 - Good. 165 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and seemed relatively new. Room was a little small but manageable. Could hear my neighbor snoring but what can you do in public accommodations? Breakfast was average but the coffee was good. All in all, very happy with this as a road trip overnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly staff! Clean rooms and pet friendly! Good breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

roger

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property was fairly new, but the cleaning came up short. There was several strands of black hair around the shower drain, and it wasn't from my wife or I as we don't have black hair.
Stayed 1 night in Feb 2025

10/10 Excellent

scot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

leticia

Stayed 1 night in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Travis

Stayed 1 night in Feb 2025

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy booking and check-in process. Great breakfast setup with a lot of options!
Stayed 1 night in Feb 2025

10/10 Excellent

Sudipto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

James H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this Hotel specifically because of past Tru by Hilton experiences. Everything went well except our heat did not work in our room. Every 7-10 minutes throughout the night the heat would loudly come on but no heat was coming out. I was woken up repeatedly. I should have turned it off or gone up to the front desk to ask if there was another room. I just powered through. Would be nice if they offered me a credit on this stay?
Stayed 1 night in Feb 2025

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk, Merrittstown

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Shocking Experience—Literally

Let me start by saying I had high hopes for this new hotel. The photos looked modern, the reviews were glowing, and I thought, “Hey, why not give it a shot?” Big mistake. The first red flag? The bedding. If you’ve ever wondered what it feels like to sleep inside a crinkly polyester bag while being slow-roasted in your own body heat, look no further. The sheets—if you can call them that—felt like a hybrid between plastic wrap and a cheap Halloween costume. But the real fun started when I turned over. Zap! A jolt of static electricity strong enough to power a small village shot through me. I spent the night dodging lightning strikes in my own bed. By morning, we had earned a bonus prize—a full-body rash! That’s right. Then there was the room itself. Space-saving? Sure. But the furniture looked like it was designed by someone who had never actually used furniture before. If IKEA and a discount dollar store had a love child, this would be it. The bathroom was another sensory adventure. The provided toiletries smelled like a mix of burnt plastic and expired citrus. The biggest mystery? The 1,000 glowing reviews. Are people sleeping on a different planet? Or are they just immune to suffocation by polyester? Either way, I’m convinced these must be written by robots—or people who have never encountered a cotton sheet in their lives. Moral of the story: Don’t trust the hype. Call ahead and confirm the bedding situation, or risk waking up feeling like a microwaved marshmallow.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk - Excellent Service

I had a very long drive into Amarillo and it must have showed when I checked in. The front desk clerk was kind and asked if I would prefer a late checkout the next day (actually same day...I got in at 2am). It is the little things like this that make a big difference. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Stayed 1 night in Jan 2025

10/10 Excellent

RyLeigh

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

michael

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimberly at the front desk on evening shift was very kind, helpful and accommodating with my questions.
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on our way back from a long vacation. I've stayed in Amarillo many times and was never very satisfied with my hotel...this place is newer and very nice. I would recommended it.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, A Really Nice Hotel

Pros: Hotel is very clean, staff are friendly, nice exercise facility, location is safe and quiet with food and stores nearby. Was able to get a no pet allowed room that did not have carpeting, was spacious, had a mini fridge, and linens are new. Breakfast was good with pancakes, premade omelets, sausage, toast/bagels/donuts, yogurt, cereal, juice, tea, and coffee. Cons: There wasn’t a closet so storage space for bags is limited. There wasn’t a microwave (which I’m fine with but others might want this). Breakfast had oatmeal but it was more like soupmeal, very runny and a real bummer. Someone’s dog on our floor was barking incessantly at 2:30 am, another real bummer.
Stayed 1 night in Jan 2025

8/10 Good

Toby Carol, Durango

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jan 2025

10/10 Excellent

MARIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

I was driving through, the rate was affordable and the room and service were great. Easy Choice.
Stayed 1 night in Jan 2025