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The Waterhead Inn - The Inn Collection group

4.0 star property

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Photo gallery for The Waterhead Inn - The Inn Collection group

Bar (on property)
Property video
Lake
Property entrance
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
$161
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Lake Road, Ambleside, England, LA22 0ER
  • Lake Windermere
    ‪1 min walk‬
  • Ambleside Pier
    ‪1 min walk‬
  • Rydal Mount
    ‪6 min drive‬

Room options

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Lake View

In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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Wateredge Inn- The Inn Collection group

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 266 reviews
Wateredge Inn- The Inn Collection group

About this property

The Waterhead Inn - The Inn Collection group

4-star Ambleside hotel steps from Lake Windermere
Along with a restaurant, this smoke-free hotel has a bar/lounge and a garden. Free WiFi in public areas and free self parking are also provided.
The Waterhead Inn - The Inn Collection group offers 41 accommodations with safes and hair dryers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Ambleside hotel also offers a terrace and a garden. Onsite self parking is complimentary.

The Waterhead Inn - The Inn Collection group is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Waterhead Inn - The Inn Collection group has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waterhead Boutique Hotel Ambleside
Waterhead Boutique Hotel
Waterhead Boutique Ambleside
Waterhead Boutique
Waterhead Hotel Ambleside
Waterhead Ambleside
Waterhead
Waterhead Hotel Ambleside Lake District
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel
The Waterhead Inn
The Waterhead Inn The Inn Collection group
The Waterhead Inn - The Inn Collection group Hotel
The Waterhead Inn - The Inn Collection group Ambleside
The Waterhead Inn - The Inn Collection group Hotel Ambleside

The Waterhead Inn - The Inn Collection group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 312 reviews
Rating 8 - Good. 92 out of 312 reviews
Rating 6 - Okay. 25 out of 312 reviews
Rating 4 - Poor. 6 out of 312 reviews
Rating 2 - Terrible. 7 out of 312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

The pub is nice and the hotel is not

The rooms are wonderful, but they can be a bit noisy due to the hotel's proximity to the main road. It was very upsetting that the lady who welcomed us from the hotel did not want to give us our room 25 minutes before 15:00, when the rooms were ready (the papers with our names and the keys were on the table), so we had to wait with 2 large luggages at the bar (the don't have reception as well). After a long trip, this wasn't very pleasant. For the price, It's better to go to the Wateredge it has better view, is cheaper and the service will be the same.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inn with lots to do close by. The rooms were large and quiet. Breakfast was very good. We would highly recommend this place for a stay in Ambleside.
Stayed 3 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location with excellent staff
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Traveled with partner
Liked: Cleanliness
Location excellent. Room very good. Staff stretched but friendly Meal poor, one dish sent back. No hot water for ALL4 nights. Reported but not resolved. Small compensation received.
Stayed 4 nights in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would return

The hotel could not have been at a better location on the lake, a very large bar area with terrace overlooking the lake, service was excellent and the room was larger than expected, the breakfast was excellent and we ate twice in the hotel and tad expensive for what it was, we had our dog who could accompany us almost everywhere in the hotel, we enjoyed our stay and would return.
Stayed 3 nights in May 2025

4/10 Poor

Klarna

Disliked: Cleanliness, staff & service

Unpleasant stay for the price

The room had cobwebs and the carpet full of pet hair all bathroom fittings were lose and falling off 250£ a night for that Not recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there, so pretty. Worked for our budget. Friendly staff. Great to have a restaurant at the location for our tired travellers.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a classic double room with view which was large and comfortable ( apart from pillows). The Bar area is very nice and large serving food and drinks ( not the best menu choices and drinks pricey). Staff were attentive and friendly but it’s not a hotel it’s more of a bar with rooms above with nothing much to do if it’s a cold rainy day. We ventured out into the town ( about 15 minutes walk), which was okay with a few shops/ bars/ restaurants. Breakfast was nice with a good choice, all very good but not sure it’s a true 4*.
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, average hotel, above average price

I cannot fault the location of this hotel, it faces Lake Windermere with wonderful views. However (no fault of the hotel), you can't actually walk around the lake from this point, you run out of footpath. Parking is very limited but I did manage to find a space and the room was clean and spacious. The main issue is that the hotel wasn't really like a usual four star hotel (other than the price), it was like a pleasant pub with bar meals and rooms to rent. When you park your car, there is a sign to say "Checkin at the pub" but doesn't say where to go or even which pub. Breakfast is not a buffet apart from the cereals, yoghurt fruits and drinks which is generally a good thing as the breakfasts are cooked to order. But there was an element of disorganisation about it, they ran out of spoons, they ran out of bowls, they ran out of plates etc. The breakfast was actually very nice, came piping hot and the staff were both pleasant and hard working (I was served by a very pleasant, very tall waiter and an older lady both of whom did a good job), but despite how hard they worked, I felt they were understaffed and not well managed. I have reviewed this at three stars, because there was not a lot wrong with this hotel and all of it could be put right with a little more organisation. We also ate at the restaurant in the evening and the food was absolutely fine as a bar meal.
Bar/restaurant area
View from restaurant
Bedroom (very good)
Dinner (more like a bar meal than a four star hotel restaurant)
Stayed 1 night in Apr 2025

10/10 Excellent

avinash, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great service large and clean rooms with all amenities needed. Staff was fantastic.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elliott

Stayed 1 night in Mar 2025

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class accomodation.

First class room, very clean with excellent decor. Staff were very attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lyndsey

Liked: Cleanliness, staff & service, amenities
Really enjoyed the stay, just a couple of things let down the stay. Booked for two people and there was a big towel short. We asked 4 times for another towel and got told they would sort it, the young lady who we mentioned it to last did ask us (several hours later, after returning from day out) if it had been put in our room which it hadn’t . As this was the evening of day 2 we thanked her for asking and checking but said it didn’t matter. She seemed to be really efficient at her job, very friendly and remembered those she spoke to previously. We had food on the first evening in the hotel and ordered burgers. The portion size was tiny for the price, the burger was really bland so left half . When asked if everything was ok we said it was bland and the guy just said sorry and walked off. We went for breakfast the next morning which was lovely and fresh with lots of variety and choice of cooked breakfast items aswel as continental teams. Service was excellent . Overall the stay was lovely, room was nice, clean and cozy. Bed was comfy and extra pillows provided in the wardrobes.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSEPHINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay,Staff at Breakfast were amazing very friendly and the Eggs Royale were beautiful thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service,friendly staff who were most helpful nothing was too much trouble
Stayed 3 nights in Jan 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

R. W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely comfortable hotel.

Stayed for 2 very comfortable nights. Hotel is clean with very good staff. The room was spacious and well equipped. The bathroom really good too. Heating worked well and was easily controlled. The restaurant was very reasonably priced with good service. The breakfast was really good too. The first morning it was almost cold! But much better on the Friday morning. Parking very convenient too I would recommend this to others and would happily stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerry

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024