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Swiss-Belhotel Ambon

4.0 star property

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Photo gallery for Swiss-Belhotel Ambon

Lounge
Front of property
Suite | Minibar, in-room safe, desk, free cribs/infant beds
Bar (on property)
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Benteng Kapaha, Ambon, Maluku, 97124
  • Maranatha Church of Ambon
    ‪4 min walk‬
  • World Peace Gong
    ‪8 min walk‬
  • Martha Christina Tiahahu Statue
    ‪15 min walk‬
  • Ambon (AMQ-Pattimura)
    ‪39 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, free cribs/infant beds

Grand Deluxe

  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Grand Deluxe Twin Room

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Deluxe Twin Room

  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free cribs/infant beds

Junior Suite

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, free cribs/infant beds

Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, free cribs/infant beds

Presidential Suite

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free cribs/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room Non Smoking

View from property

Grand Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room Non Smoking

Minibar, in-room safe, desk, free cribs/infant beds

Superior Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Double Room Non smoking

Bathroom | Shower, hair dryer, slippers, towels

Superior Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Double Room

Interior

Grand Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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4.0 out of 5, Very Good, (61)
The price is $51
per night
$62 total
includes taxes & fees
May 8 - May 9
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About this property

Swiss-Belhotel Ambon

4-star Ambon hotel with restaurant
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.
Swiss-Belhotel Ambon offers 111 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Swiss-Belhotel Ambon features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms. This business-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Swiss-Belhotel Ambon has designated areas for smoking.

Swiss-Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lucipara Lounge Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, German, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lucipara Lounge Bar
  • Swiss-Cafe

Things to do

  • Arcade/game room
  • Full-service spa

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Swiss-Belhotel Ambon
Swiss-Belhotel Hotel Ambon
Swiss-Belhotel Ambon Maluku Islands
Swiss-Belhotel Ambon Hotel

Swiss-Belhotel Ambon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 8 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were clean and staff was eager to help even though most lacked English. This meant that staff might answer questions without really understanding what was being asked.. The area looked rough but I felt safe visiting an all-night at 0300; I did travel by taxi.
Stayed 1 night in May 2023

10/10 Excellent

david j.

Stayed 1 night in May 2023

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

piradee

Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Alessia

Stayed 1 night in May 2022

10/10 Excellent

Marthen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Did have trouble contacting hotel for transportation from airport ( never was able to arrange it).
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

SeaRover

Liked: Cleanliness, property conditions & facilities, room comfort
We've reserved vans transfer from airport to hotel IDR300,000/car. We stop on the way to drop our equipment approx' 30 min'. The hotel's staff will charge us IDR1,000,000/van. I ask to see hotels' manager. Price going down to IDR175,000./van (we hire 2 vans) Except this guy, all staffs very good. Love morning with BF. If we limited area only in Ambon. This hotel is 5 stars.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2019

4/10 Poor

Hugh, Austrsila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head was faulty. Water temperature changed wildly. Toaster machine at breakfast buffet was ancient and faulty. Room door needed to be slammed to ensure locking.
Stayed 2 nights in Oct 2018

8/10 Good

S A

Liked: Cleanliness, property conditions & facilities, room comfort

Ok as transit hotel

Ok as transit hotel, nice breakfast buffet. Slow front desk service.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend to relax.

We've stayed in this hotel on previous occasions and we must say that's always a pleasure to stay here. Staff always goes extra mile to help you, we don't mind if there's some stains in the carpets or if there's some scratchs on the furniture. Bed is superbely comfortable and breakfast is very rich. I've mention the fact that I don't like instant coffee and staff provide me with a very smooth double espresso. Thank you very much to everyone during our stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is ok: it's clean and the rooms are of a big size. I tried the gym: it's not great and the AC was not working so I was boiling. On the overall however all went well.
Stayed 1 night in Sep 2017

4/10 Poor

Sebastien

Disliked: Property conditions & facilities, room comfort

Basic for temporary stay

Ambon is very basic, and so is this "best hotel" there... Even if the island is quite remote and city small, still disappointed by the room and hotel condition in general. Bathroom is super basic and just beside the entrance door. Shower is without much protection and thus water splashing everywhere in bathroom and entrance area. Room is small, but was quiet and bed relatively comfy. I guess good enough for few days of

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Nice to stay

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good location

Good place to stay

6/10 Okay

Verified traveler

6/10 Okay

Mehd

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointed and not satisfied with the service

6/10 Okay

Troy

Liked: Cleanliness, room comfort

Comfortable hotel near center of Ambon

The hotel is nicely located in Ambon near shopping. The room was clean and spacious. Service was friendly, but not overly attentive.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
we had to wait over two hours to be checked in and I was given the same room as the one I initially turned down!