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Comfort Inn Story City

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Story City

Iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$95
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
425 Timberland Dr, Story City, IA, 50248
  • Place, Story City Carousel
    ‪14 min walk‬
  • Place, Iowa State University
    ‪19 min drive‬
  • Place, Jack Trice Stadium
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Story City

Story City hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn Story City offers 59 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Story City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Story City features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This Story City hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Comfort Inn Story City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Story City
Comfort Inn Story City
Comfort Inn Story City, Iowa
Comfort Inn Story City Hotel
Comfort Inn Story City Hotel
Comfort Inn Story City Story City
Comfort Inn Story City Hotel Story City

Comfort Inn Story City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 383 reviews
Rating 8 - Good. 101 out of 383 reviews
Rating 6 - Okay. 36 out of 383 reviews
Rating 4 - Poor. 17 out of 383 reviews
Rating 2 - Terrible. 11 out of 383 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

I made the reservation for two nights, but when plans changed, I called several days ahead and tried to cancel the reservation. The worker who answered the phone directed me to Expedia where I was told the amount I had paid was nonrefundable. I had been led to believe that I didn't have to pay for the room until I was at Story City and had no notice the thing was nonrefundable. I hung up. This was a very unfortunate experience, but I can promise you I will never bother Expedia with any further business and am telling all my friends to avoid Expedia and the Comfort Inn in Story City, Iowa. I regret this development as we have stayed at the Comfort Inn several times a year for the past five years or so and have generally been pleased with the hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Jeff and Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

This property is in need of major repairs and upkeep. Room service needs to up their game. They didn’t even make our beds. Our keys didn’t work and needed reprogrammed right off the bat. All the tables at breakfast needed wiped down and we were the only ones in there, so it wasn’t busy. And our food was lukewarm at best. I wouldn’t recommend staying here, but unfortunately this is the only place to stay in town that’s halfway decent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and the free breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Shayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
upgraded our room for the jacuzzi and the jets didn’t even work. very disappointed in that. one of the blankets was dirty/ stained as well. otherwise very quiet and helpful staff.
Stayed 1 night in Aug 2025

6/10 Okay

Janell

Traveled with family
Liked: Cleanliness

Botched reservation

I specifically reserved a room with 2 beds and when we got there, we got a 1 bed room. There were 3 of us and a dog. No rooms left available but they had a hide-a-bed couch (very old and uncomfortable) but it was for only 1 night so we made it work.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little hard to find first time due to it being off a little side road, but once we found it , it was conveniently off the freeway and very close to the town.
Stayed 3 nights in Jul 2025

4/10 Poor

Katherine, San Antonio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a challenged property. They only have one luggage cart and if someone keeps it in their room, it is a problem for the other guests and this is a large hotel. Our room had black mold on the bottom of the sheer curtains which then blew when the air conditioner was on. There is a chunk out of the tile by the elevator which makes it easy to trip getting in or out of the elevator. The rooms open with a card swipe but the cards don't indicate which way to swipe so if you have to carry your luggage to your room you may have to fiddle with this, too. We lost money in the vending machine and then it spat out a smaller version of the advertised candy bar. The bed was clean but the top of the sheets were folded almost to the middle of the bed, which required remaking the bed for my tall husband. The shower takes a long time to warm up, not really an issue but very light water pressure. They provide hanging shampoo and conditioner but bar soap. We made the mistake of getting in the shower and then realizing we needed soap. The hotel was very quiet, and the breakfast area is nice, in that it is secluded from the lobby. That also means it's locked at night so if you wanted to sit at a table in the lobby and work, you're probably out of luck. WiFi did work well and didn't require a log on password.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda, Katy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality, soaps, shampoo towels. About average breakfast items with homemade cinnamon buns to take and package to go. Coffee was excellent gourmet. They had real butter and real milk cream. Top job!! Very welcoming for a traveler.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike Sharlingson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice place. Rooms were clean. Didn’t make it in time for breakfast so not sure how that is. Elevator was broke.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, awesome staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Stayed 1 night in Jun 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Only gave a four star because the water in the shower was cool at best. I was unable to get it hot. Other then that it was great.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good.
Stayed 1 night in Jun 2025

6/10 Okay

Elsie

Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a mix up on our reservation. Our room was occupied. We received another room but had to improvise on how to handle sleeping arrangements for the 2 disabled members of our group. The eating area was not disability friendly.
Stayed 1 night in May 2025

8/10 Good

Dureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mary

Everything was fine. No frills, but we didn't pay for frills. I would stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Lacey

Traveled with family

Inflated prices

I think it's terrible to price gouge people when it's a graduation or holiday. It should be illegal how inflated prices are for special occasions. Breakfast was awful as well, was undercooked and packaged goods were stale and dining room was too small. No hot tub was also a disappointment for paying almost $600 for two nights.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised about how clean and comfortable the room was. We were only there for a night, but we were delighted.
Stayed 1 night in May 2025