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Gerasa Hotel

4.0 star property

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Photo gallery for Gerasa Hotel

Lobby lounge
Buffet
Lobby sitting area
1 bedroom, minibar, in-room safe, desk
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Queen Rania Street, Amman, Amman Governorate, 11821
  • University of Jordan
    ‪1 min walk‬
  • Amman Mall
    ‪4 min drive‬
  • Al Abdali Mall
    ‪8 min drive‬
  • Amman (AMM-Queen Alia Intl.)
    ‪45 min drive‬

Room options

View all photos for Gerasa Executive Room

1 bedroom, minibar, in-room safe, desk

Gerasa Executive Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Single Room, 1 Queen Bed

  • 226 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room | LCD TV

Junior Suite

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Gerasa Hotel

4-star hotel in Al Jubeiha
Along with a restaurant, this hotel has a 24-hour business center and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, a seasonal outdoor pool, and a business center are onsite.
Gerasa Hotel offers 60 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Amman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking and valet parking are available on site.

Gerasa Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Garden View - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JOD 7 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden View

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JOD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JOD 7 per person
  • Airport shuttle fee: JOD 35 per vehicle (one way)
  • Rollaway bed fee: JOD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from June to October
No pets and no service animals are allowed at this property

Property is also known as

Gerasa Hotel Amman
Gerasa Amman
Gerasa Hotel Hotel
Gerasa Hotel Amman
Gerasa Hotel Hotel Amman

Gerasa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Basima

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean The valet and security people were so annoying Breakfast open at 7 AM, which is late to me The area as well served the room was clean, but they still need to work on their facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Muhanna, Indio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, honest staff! You can check in at 12:00 Very clean Elegant Will come back Great price
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value!

We were on a guided tour and this was the hotel they chose for us. It is a great location near many restaurants and across from the university of Jordan. We were very comfortable and pleased.
Stayed 1 night in Feb 2024

10/10 Excellent

Aymen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the buffet dinners, one needed to purchase all beverages (Muslim country, no alcohol). I am referring to water, juice, coffee or tea.
Stayed 2 nights in Sep 2022

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good location & surrounded by a lot of services & fast food restaurants
Stayed 2 nights in Jun 2022

6/10 Okay

ATA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

3 stars at least.

People were very nice and friendly and helpful, but the bathroom was disappointing: broken soap holder; poorly cleaned shower, problems with the water in the sink.people were smoking in the rooms and the hall stank. Definitely not a 4 star hotel
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area too much construction and traffic but at all the staff and reception very smart
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was there was no flannels to wash my body with
Stayed 3 nights in Jul 2019

8/10 Good

Manickaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 5 nights in Jun 2019

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

had no problems with the service which was good.

my first trip to amman was excellent as was the stay at gerasa hotel.hotel was kept clean and tidy and I will be back in june,
Stayed 7 nights in Apr 2019

8/10 Good

Devina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for a short stay

The hotel is decent, the room was clean and comfortable. The breakfast spread was also good and the staff friendly and helpful. My only complaint is that smoking was permitted in common areas. I guess this is just a thing in Jordan which you have to live with. But as a person with asthma it wasn’t awesome. There were lots of fast food restaurants in the area but it’s not particularly close to central Amman.
Stayed 2 nights in Dec 2018

6/10 Okay

Janette, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A car to pick us up at the airport was booked with the hotel via email on 19/8/18. We have the confirmation email with us. No one was there and when we rang them they denied all knowledge. Nor did they apologise for the oversight. Thus we had to make our own way. Not a great start.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Great location to get around from.

Hotel if great place to stay .staff are great very helpful and friendly. Loved my stay.
Stayed 7 nights in Sep 2018

6/10 Okay

Vanessa, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, hard pillows, music all through the night from a wedding-did not get a good night's rest. I wouldn't stay here again.
Stayed 1 night in Aug 2018

8/10 Good

Tawfiq, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. For deluxe, the room is a little smaller
Stayed 1 night in Aug 2018

8/10 Good

Ruben, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel 4 1/2 stars!!!

Very good hotel, good service over alll friendly staff. The negative is that they host parties and some times it gets noice at night but beside that exelect place to stay in!!! Love it!!
Stayed 7 nights in Mar 2018

10/10 Excellent

Chee Yang

Liked: Staff & service, room comfort

Nice stay, friendly staff

My stay was good in general, although the shower clogged, but they sent maimtainence to fix that a few minutes after we reported the incident. The free valet parking service was really helpful.

10/10 Excellent

Zach, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Staff

After a small miscommunication with our first room the staff at Gerasa hotel corrected the issue and were awesome. Hotel: The hotel is very nice and very clean! It's a popular venue for weddings on Friday nights. We arrived on a Friday night and the wedding music downstairs was bumping! Other than that night the hotel was quiet. The location is approximately 10-15 mins from downtown Amman. So out of walking distance but not too far. My wife and I liked the location as it's across from a university and has some local shops just next door. For bottled water I wouldn't recommend the cake shop next door. Walk down a few hundred feet to a local tea shop and buy it there. The tea shop also has good tea! Definitely recommend the morning breakfast. Omelettes and pastries were delicious. The Greek salad from the room service menu is awesome! Fresh cut vegetables and fresh feta were perfect! Staff: Everyone we interacted with was amazing. They were very helpful and genuinely nice people. I would recommend this hotel based on the staff alone. Tip: The size of the regular room will be small for most Americans, especially those who haven't travelled often. Go ahead and upgrade to the larger room for a bit more space, you won't regret it. Also, the hotel pillows are very fluffy. If you like fluffy pillows you'll be in heaven, if you like flat pillows bring your own.
Stayed 7 nights in Nov 2017

10/10 Excellent

mustafa, UAE

Liked: Cleanliness, staff & service, room comfort

Ao perfect

I've stayed for a total of 8 nights. The hotel was so perfect and i would like to thank mr. ihab from the reception for his amazing and so proffessional customer service. The only concerns i have is tge room's condition that you cant control the room temprature and all the time you feel some humidity in the room. For a couple of nights we felt that the towels are not clean. And also the pool is so small and is in a bad corner. But i will sure stay here again when i come back to amman as the location and staff are so perfect.
Stayed 4 nights in Sep 2017

10/10 Excellent

mohammad , uae abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOOOOOOW

Very nice hotel and very clean Nice place, big parking available there, restaurant and shopping area, The breakfast was fantastic Very polite staff
Stayed 3 nights in Sep 2017

10/10 Excellent

Berta

Stayed 1 night in Sep 2023

8/10 Good

KHALED E M A

Stayed 1 night in Sep 2021

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonito y la recepción muy cálida. Todo de primer nivel
Stayed 1 night in Dec 2018

6/10 Okay

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

International VS Islam

Bonjour petite anecdote, au restaurant j ai demandé un verre de vin, la réponse du maître d hôtel fut simple, pas messieur ! Ha lui si je c est un hôtel international mais soumis à l islam, il l’a répondu avec un grand sourire en disant : c est cela monsieur Donc pour ceux qui souhaitent un verre c est raté belle journée
Stayed 1 night in Nov 2018