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Grand Palace Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palace Hotel

Outdoor pool
Interior entrance
Food and drink
Minibar, in-room safe, iron/ironing board, free WiFi
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Queen Alya Street, Amman, 11192
  • Al Abdali Mall
    ‪2 min drive‬
  • Abdali Boulevard
    ‪3 min drive‬
  • Abdoun Bridge
    ‪4 min drive‬
  • Amman (ADJ-Marka)
    ‪50 min drive‬

Room options

Standard Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Standard Triple Room

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Palace Hotel

4-star hotel in Al Abdali
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Grand Palace Hotel offers 136 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This Amman hotel also offers an outdoor pool, multilingual staff, and gift shops/newsstands. Guests can use the indoor pool and health club at a partner property. Onsite self parking is complimentary.

Grand Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Main Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Food Court - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.
Onsite venue #3 - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JOD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Main Restaurant
  • The Food Court

Things to do

  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: JOD 70

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JOD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JOD 10 per person
  • Late check-out fee: JOD 70 (subject to availability)
  • Rollaway bed fee: JOD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Palace Amman
Grand Palace Hotel Hotel
Grand Palace Hotel Amman
Grand Palace Hotel Amman
Grand Palace Hotel Hotel Amman

Grand Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 104 reviews" "
Rating 8 - Good. 28 out of 104 reviews" "
Rating 6 - Okay. 37 out of 104 reviews" "
Rating 4 - Poor. 10 out of 104 reviews" "
Rating 2 - Terrible. 8 out of 104 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Stayed 1 night in Sep 2024

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Basil

Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly. great Breakfast. room clean. should be Microwave in the room. overall hotel fantastic
Stayed 13 nights in May 2023

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Apr 2023

10/10 Excellent

Ben, Troy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large facility. Nicely kept up.
Stayed 3 nights in Mar 2023

6/10 Okay

fares

Traveled with family and small children
Liked: Cleanliness, staff & service
The floor in room not carpet
Stayed 1 night in Feb 2023

10/10 Excellent

Bashar

Stayed 1 night in Dec 2022

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
do not recommend this hotel to any body.
Stayed 2 nights in Sep 2022

6/10 Okay

vincent

Stayed 2 nights in Jul 2022

2/10 Terrible

Samira

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just would like to find what I ordered, so I got single room and bed but I ordered king size other thing I just got at the room one towel only the fridge doesn’t work
Stayed 1 night in Jun 2022

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Large hotel, poor location, rooms need updating
Full service upscale hotel, but aging and some of the rooms in need of maintenance and new beds. The location is on a busy road, and the soundproofing is nonexistent. The location also makes it difficult to walk to local restaurants.
Stayed 1 night in Dec 2019

4/10 Poor

Sylvia T

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Naseem

Traveled with group
Liked: Staff & service
Hotel Waz just ok, nothing special.
Stayed 2 nights in Oct 2019

6/10 Okay

Elie

Disliked: Cleanliness
Stayed 2 nights in Jul 2019

4/10 Poor

sam, Beirut

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked a deluxe room for my wife and myself, got offered a standard room with twin beds. Reception could not get us the right room. Difficult to get much in terms of service. They seem overwhelmed. Took them over 30mn to deliver ice. The good thing is closeness to Regency Hotel where amenities clearly compensate for the lack in Grand Palace. Wifi is weak and TV is vintage 80s
Stayed 1 night in Jul 2019

6/10 Okay

MAHMOOD A

Disliked: Cleanliness
Convenient hotel for the purpose we travelled.
The hotel was old style with one key provided between two people. Have not they heard of magnetic cards? The safe deposit box proved cumbersome in the assigned room which has necessitated room change. Carpet and drapes were dirty but beds and bathroom were clean. WIFI was unreliable and needed constant pin change.

8/10 Good

Thomala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
I enjoyed my stay very much. The hotel is not new but it was very well-maintained and I was comfortable in my room. The front desk staff spoke very good English and were able to direct me easily to the places I wanted to go. I went to the spa in the ajoining hotel where I received one of the best deep tissue massages ever courtesy of Pamela. Overall, my stay at Grand Palace was very good.

6/10 Okay

Zack, Atlanta

Liked: Staff & service
Nice hotel in the heart of Amman
The hotel location is very good, security is excellent, staff were outstanding with the exception of the beauty salon vendor...terrible person and dilapidated facility!! Breakfast and dinning: food is fairly good, staff were wonderful but the place has dirty, old, stained and unhealthy furniture items. Reception staff were great. WiFi was available but access code were changed on daily basis!!!

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Just a good hotel

6/10 Okay

Adrienne, Australia

Liked: Cleanliness
Ok hotel
I have stayed here before with a tour group Feb 2015 so booked from a return to Amman for 8 nights Dec 2015. The hotel is ok but there were 3 major disappointments. If they fixed these I would gladly up my rating because they charge a lot for the room but don't deliver on: 1. I booked a king non-smoking but they said they had none when I arrived! So had to stay on smoking floor. Not impressed! 2. TVs terrible -They need to replace their TVs. All very old fashioned small units, useless to watch a movie. 2. Avoid room service. Very poor quality. Didn't eat the meal. Overall this hotel is fine for short stays but not so good for longer stays, not for the rate charged. I'm generally easy to please, but felt these comments needed.

10/10 Excellent

Allyson , Louisville KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location , clean room , lots of security, gift shop and 24 hour room service .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gloria, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was absolutely nice and very friendly. I liked feeling so secure with all the security measures that the hotel had. I was impressed with the great, great service people gave us. Only thing was no wash cloths(little towels to scrub with).