Along with 24-hour room service, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a porter/bellhop. Housekeeping is available on request.
Saray Hotel offers 54 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Amman hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
A complimentary breakfast is served on weekdays. Wireless Internet access is complimentary. This Amman hotel also offers dry cleaning/laundry services, 24-hour room service, and a porter. Complimentary self parking is available on site.
Saray Hotel is a smoke-free property.
A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
24-hour room service is available.
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
Family friendly
In-room crib
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Entertainment
LED TV
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 10 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: JOD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Property is also known as
Saray Hotel Amman
Saray Amman
Saray Hotel Hotel
Saray Hotel Amman
Saray Hotel Hotel Amman
Saray Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
the property was nice, clean; staff were nice and helpful. I felt just some small things let it down, like you needed 2 remotes to operate the tv and its confusing as they conflict with one another.
they advertised 24 room service but had hardly anything on the menu, i had to ask what they had and i think it was 3 small dishes out of the entire menu selection which was disappointing.
also breakfast was really poor - no options or choices, just a small basket with hummus, cheese, omelette, a little salad, some form of tomato sauce with tea or coffee only
and the shower took a while to become warm/hot
the location a number of restaurants - takeaway nearby in the area which was fine.
i would recommend the hotel but hope the hotel address these little issues as it improve the stay ans comfort of many.
The hotel is not on the center of the city but it is very comfortable. I like the breakfast, the room was nice and clean. You will need transportation to go to the main attractions of the city but the hotel is worthy.
This property appeared on the app as in the middle of downtown (still does even after checkout). It is NOT, 10km away from it.
They gave me a single room, which was the saddest thing I'd ever see, with an actual single bed like when I was 8 years old with sheets so worn they felt like sandpaper. There wasn't a single towel in the room, the carpet was gross, staff not helpful, wouldn't answer the phone.
Tiniest shower you'll ever see, barely room to move about.
Arnaud
10/10 Excellent
Joseph
Traveled with family and small children, Traveled with family
We stayed for 12 days, we have a very good experience. With a cafe and restaurant inside the hotel. Highly recommended.
Joseph
Stayed 12 nights in Jul 2022
8/10 Good
Jeffery
Traveled with family
Jul 18, 2022
Liked: Cleanliness, staff & service
Saray Hotel was quiet and staff friendly with the morning breakfast being a highlight. Location on an extremely busy road made it tough to go to the local shops across from it. Also the entire process of cancellation for another night not needed was less than pleasant. It took my Jordanian friend to actually resolve it. They need a way on the webpage to do this.
The first room I was given wasnt clean however they immediately moved me to a great room that was clean and had a good view of the city. The hotel staff were excellent and tried to help when needed. The hotel itself is in a good area with lots of American restaurants and the hotel itself has good interior facilities. All in all I would stay again at the hotel but it is some distance from the old town when hotels.com listed it as being close to the Roman theater, when in fact it will cost you around 8 JD to get to the theater but this is not the hotel's fault.
It's a nice hotel, with fabulous breakfast. Very convenient place.
Dimos
Stayed 3 nights in Jan 2020
8/10 Good
KISHA
Traveled with family
Dec 31, 2019
Liked: Cleanliness, staff & service
The variety of shops and restaurants in walking distance was a huge plus.
KISHA
Stayed 1 night in Dec 2019
4/10 Poor
Mazhar, Amman jordan
Business traveler
Dec 23, 2019
Liked: Amenities
Disliked: Property conditions & facilities
My booking varied from online reservation and when asked staff they were relentless in verifying and/or amend it!!! Wifi was down for almost 1 day! Beds were v small (less than standard type) and that is not shown properly in pics nor highlighted!
As for the hotel itself it is v nice and clean
After a wonderful week in Jordan we arrived in Amman at the Saray Hotel. When we got to our room whatever could go wrong did go wrong. A lamp was broken, the television didn't work, the phone had no cord connecting it to the system, there were no towels in the bath, the air conditioning did not work and there was broken glass in the rug. This took multiple calls to the front desk and numerous visits by staff to the room to attend to all of this. I can't help wonder why they didn't offer us another room. Perhaps our mistake to prepay for accommodations when making the reservation. Won't do that again!
so the location on the Expedia may is off. This hotel is on the west side of town. That said it's a great hotel. The staff are friendly, the breakfast good, and everything is clean. Nice coffee shops around it. I'd stay again.