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Acostar Hotel

2.5 star property

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Photo gallery for Acostar Hotel

Economy Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Standard Double Room | Bathroom | Eco-friendly toiletries, hair dryer, towels
Front of property
Reception

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kerkstraat 45-49, Amsterdam, 1017GB
  • Leidseplein
    ‪5 min walk‬
  • Rijksmuseum
    ‪8 min walk‬
  • Van Gogh Museum
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • City view
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Souterrain)

Twin Room (Souterrain) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (Souterrain)

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 226 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Twin Room

  • City view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
2.9 out of 5, (931)
The price is $124
per night
$151 total
includes taxes & fees
Apr 29 - Apr 30
Hotel Di Ann Amsterdam City Centre

About this property

Acostar Hotel

Hotel in Amsterdam City Centre
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Acostar Hotel offers 30 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Acostar Hotel features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This Amsterdam hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Acostar Hotel is a smoke-free property.

Languages

Arabic, Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:00 PM
  • Valet parking on site (EUR 40 per day)

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18.50 per person (one-way)
  • Valet parking fee: EUR 40.00 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Acostar Hotel Amsterdam
Acostar Hotel
Acostar Amsterdam
Acostar
Acostar Hotel Hotel
Acostar Hotel Amsterdam
Acostar Hotel Hotel Amsterdam

Acostar Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 85 out of 612 reviews
Rating 8 - Good. 198 out of 612 reviews
Rating 6 - Okay. 172 out of 612 reviews
Rating 4 - Poor. 91 out of 612 reviews
Rating 2 - Terrible. 66 out of 612 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Stayed 5 nights in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Alot of noise from streets in weekend. Should have double glass in front rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

MANEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really couldn't fault the hotel. Staff very welcoming and room very clean. Ideal location and plenty of restaurants and bars around it.
Stayed 3 nights in Sep 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience
My husband and I were very disappointed in this hotel. We got to the hotel late due to train issues, got our room and the second we walked in to our room we both started streaming sweat it was so hot. There was no air conditioning and you could clearly hear the noise from the club across the street and it was 11:00 at night when you opened a window to try to cool the room. The room looked NOTHING like the photos, it was much smaller and the bed was not comfortable. After about 5minutes of discussing what to do we left the room and went downstairs and asked for a refund and spent the night at the train station until we could get into another hotel the next morning. Absolutely awful experience and would not recommend in any way. Bottom line the room was not livable and there was zero chance of actually getting any sleep.
Stayed 4 nights in Jul 2024

8/10 Good

Oliver

Stayed 1 night in Jun 2024

8/10 Good

Alessia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay suited our needs perfectly. And was a good walking distant from the attractions we were visiting. The hotel also provided a bike rental service.
Stayed 4 nights in Jun 2024

8/10 Good

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff , hotel room was very clean
Stayed 2 nights in Jun 2024

4/10 Poor

Mitchell T

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Not good for the price.
Mis-advertised an airport shuttle, did not respond to 3 seperate email enquires about a shuttle. 5 stories tall and no lift. Very low ceiling on top floor, which at 6'1" led to a pretty hard hit on the head. Bathroom sink was clogged and leaked. No air-conditioning. Hilton prices and less than super 8 quality. Good location though.. The bars next door and across the street are amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
i would like a refund for the bed bugs and bites all over my body and this was not acceptable. i am unhappy with the stay
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with group
Liked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, 25 minute walk from central station. Lots of food and shop options near by. Room was comfy and clean however it did have some mould that needs to be addressed.
Stayed 4 nights in Oct 2023

4/10 Poor

Liane

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not like advertised
The room was smaller that the one i have reserved and paper walls, you could hear every little thing from the next room. The road in front of the hotel was under work so you hear every noise. We leave the hotel right after even knowing i won't have a refund for my two nights.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohammed

Traveled with family
Disliked: Amenities, property conditions & facilities
This is one of the worst properties that I ever stayed in You think you in jail Room is too small Tv not working Towels dirty Noise till 5am from next door neighbors
Stayed 1 night in Sep 2023

4/10 Poor

Ryan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay in Amsterdam only lasted three nights but it was a memorable experience for bad reasons. During our stay, the temperature in Amsterdam was consistently 30° at a high, our room was at the 4th floor with no air conditioning and facing the afternoon sun. Our room became an oven in the night time that we had no choice but to stay in. If not for a hard-working fan in the corner of the room we couldn't have stayed there without risking heat stroke. On top of that, there was no elevator which is mentioned no where on their Expedia page. We paid about $600nzd (~€300) for a twin room which was more cramped than a shoebox, and not at all what we expected from the photos on Expedia. The staff were lovely and helpful, and the location was very good. But if you're coming to Amsterdam in the summer or the early autumn stay away, it's dangerously hot.
Stayed 3 nights in Sep 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very solid hotel. Front desk staff is extremely helpful. Cleaning staff likes to clean every day. It's an old building, it makes sense. Wifi is good. Bring your own towel. Bring Flip Flops. The location is excellent. Food everywhere. Tram. Museums. Sheets are worn but clean.

2/10 Terrible

Eddy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed was filthy full of hair and stains , toilette bowl brush had feceses , outright disgusting place never recommend to my worst enemy

6/10 Okay

Suliman

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay there after knowing the facts !
Hotel location is ok where it is close to shops and restaurants. However, the hotel is not having an elevator which very bad when you are given a room in the third floor, so imagine dragging your luggage all the way up. Also, in the details written in hotels it is mentioned that they are having safes available in the room, which is not true at all. If your visit is in Summer, stay away as there is no air conditioning and windows are not designed in a good way to provide proper ventilation.
Stayed 2 nights in Jul 2023