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Best Western Amsterdam

3.0 star property

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Photo gallery for Best Western Amsterdam

Lobby
Reception
Fitness facility
Terrace/patio
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Parking available
  • Bar
  • Room service
$92
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
Voorburgstraat 250, Amsterdam, 1059 VD
  • Place, Olympic Stadium
    ‪13 min walk‬
  • Place, Rembrandt Park
    ‪13 min walk‬
  • Place, Vondelpark
    ‪14 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪8 min drive‬

Room options

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, laptop workspace

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(67 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Comfort Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 3 Twin Beds, Non Smoking

Comfort Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 2 Twin Beds, Non Smoking (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Economy Room, 2 Twin Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 3 Twin Beds, Non Smoking (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Economy Room, 3 Twin Beds, Non Smoking (Shower Only)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Room, Multiple Beds, Non Smoking (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Economy Room, Multiple Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room With Roll-In Shower - Mobility Accessible

Minibar, in-room safe, desk, laptop workspace

Twin Room With Roll-In Shower - Mobility Accessible

  • Sleeps 2

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

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Lobby
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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
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About this property

Best Western Amsterdam

3-star hotel in Nieuw-West
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Best Western Amsterdam offers 232 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Amsterdam hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Best Western Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.5 for children
  • Uncovered self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam West Inn
Amsterdam West Side
Amsterdam West Side Inn
Inn Side
West Side Amsterdam
West Side Inn Amsterdam
West Side Inn
Amsterdam Hem Hotel
Best Western Amsterdam formerly known as West Side Inn Amsterdam
Best Western formerly known as West Side Inn
Best Western Amsterdam formerly known as West Side Amsterdam
Best Western formerly known as West Side
Best Western Amsterdam Hotel
Best Western Amsterdam Amsterdam
Best Western Amsterdam Hotel Amsterdam
West Side Inn Amsterdam
Formerly Known As West Side

Best Western Amsterdam Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1013 reviews
Rating 8 - Good. 336 out of 1013 reviews
Rating 6 - Okay. 177 out of 1013 reviews
Rating 4 - Poor. 63 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities
No coffee at breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramzi

Stayed 1 night in Sep 2025

4/10 Poor

Anthony

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Repeatedly, we had to ask receptionist to act as bartender. Bartender was absent from the bar. It made us feel that no one really cared about us. That reflected in a lack-lustre lobby. Empty most of the time with no charm or warmth. Wont visit hotel again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Elina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at this hotel!
Stayed 3 nights in Sep 2025

6/10 Okay

Lance

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Rosario, Laval

Stayed 2 nights in Sep 2025

2/10 Terrible

Frank

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was extremely unhelpful and unfriendly. The furniture is the cheapest of cheap. The “closet blocks the hallway and makes it nearly impossible to bring suitcases in. The shower does not drain well. The tv did not work. Possibly just the remote, but there was no staff available to help resolve that, and the telephone that did not work.
Stayed 1 night in Sep 2025

10/10 Excellent

Esther

Liked: Cleanliness
No coffee pod refills on 2nd day! ! otherwise lovely room and fresh towels etc
Stayed 2 nights in Sep 2025

6/10 Okay

Astra

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is near the airport and is also quite near to the tram system.
Stayed 2 nights in Sep 2025

2/10 Terrible

Frances

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bare rooms!
Stayed 2 nights in Sep 2025

6/10 Okay

Ramin, North York

Traveled with partner
Not the cleanest, with rather small rooms and a cramped bathroom (even the triple with three twin beds felt tight). On the plus side, it’s close to public transportation and about 25 minutes to the heart of Amsterdam.
Stayed 1 night in Sep 2025

8/10 Good

Jonathan, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, easy to book, and very welcoming
Stayed 1 night in Sep 2025

4/10 Poor

Roberto

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
It's a very average hotel with limited services. On the new hotel's area rooms are fine but the ones on the old area are dated and feel stuffy. Staff is nice. Also, it is worth informing that very close there's a homeless shelter.
Stayed 7 nights in Aug 2025

4/10 Poor

ashok

Liked: Cleanliness, staff & service
Disliked: Amenities
Check in at 0030 was mobbed and took over an hour. The self service machines worked badly and often did not recognise reservations already made. The two staff on duty were overwhelmed.
Stayed 1 night in Sep 2025

4/10 Poor

Gareth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very much a below par hotel from a big player in the market. No dining offering so guests were forced to buy take away and sig in the bar. The bar offering extended to a few run of the mill beers and wine, that’s it! Best Western are blessed with some lovely staff who are being let down by management.
Stayed 3 nights in Aug 2025

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy access and convenient location. Not allowed to bring car onto property for loading or unloading unless you pay for a full day of parking.
Stayed 3 nights in Aug 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
I liked that we could walk to the tram and easily get to the city. We did not like that we could not even get a cup of coffee without paying 4 euros. Lots of tour buses come to this hotel but it was very quiet.
Stayed 2 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Idea for the environment: Have room notes the you have room service incl refill coffee & tea but don’t change linen & towels etc unless asked to or indicated eg towels left in the shower. Check room cleanliness. The Curtain in my room was in need of a wipe or clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sehaj

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Aug 2025

8/10 Good

Trenz Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walkable to public transportation.
Stayed 5 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Karim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and great for the price

Room was spacious, clean and very comfortable. Comfortable beds and powerful air conditioning made for a comfortable room. Bathroom was clean and shower was spacious.
Stayed 4 nights in Sep 2025

2/10 Terrible

Marcus

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Night staff was very unprofessional. When asked for help they would point and laugh. I just found them to be very unprofessional and looked like they didnt want to help or make our stay pleasant. Very very disappointed, as I have stayed at many Best western before. The day staff was helpful and nice. Night staff need to be trained properly about customer service and etiquette.
Stayed 1 night in Sep 2025

10/10 Excellent

Bain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect, great location easy to connect with the rest of the country via public transit. Room was clean, staff was wonderful, can't say enough great things about our stay.
Stayed 6 nights in Aug 2025

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet neighborhood
Stayed 3 nights in Aug 2025