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Citadines Canal Amsterdam

4.0 star property

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Photo gallery for Citadines Canal Amsterdam

Meeting facility
Exterior
Lounge
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout drapes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    ‪6 min walk‬
  • Rijksmuseum
    ‪7 min walk‬
  • Van Gogh Museum
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

9.2 out of 10
Wonderful
(22 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

9.2 out of 10
Wonderful
(21 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Citadines Canal Amsterdam

4-star hotel in Amsterdam City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Citadines Canal Amsterdam features a fitness center, a vending machine, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in March 2024.

Citadines Canal Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 349 reviews
Rating 8 - Good. 75 out of 349 reviews
Rating 6 - Okay. 16 out of 349 reviews
Rating 4 - Poor. 6 out of 349 reviews
Rating 2 - Terrible. 10 out of 349 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raghunath

Stayed 3 nights in Mar 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Raghunath

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Stayed 1 night in Mar 2025

10/10 Excellent

ANTONY

Stayed 3 nights in Jan 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort

EXCELENTE UBICACION

Estancia corta..hotel bien ubicado, habitaciones confortables, gente amable.
Stayed 2 nights in Mar 2025

6/10 Okay

Elvin

Liked: Staff & service, amenities, property conditions & facilities
Centrally located, convenient and affordable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raghunath

Stayed 1 night in Mar 2025

10/10 Excellent

Armen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful people Would definitely recommend to stay and enjoy.
Stayed 1 night in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Lily

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a really nice clean hotel. We used the on site gym and it was well equipped with dumbbells, some cardio machines and a cable machine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, dans un quartier tranquille a proximité de bons restaurants, près d’une station de metro. La chambre était un peu petite mais nous avons quand même adorer notre séjour.
Stayed 4 nights in Jan 2025

8/10 Good

Edo, Luanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location in city center. Friendly staff. Good coffee machine in the lobby. I stayed for nine nights but they only cleaned once when twice should have been done but a minor issue for me
Stayed 9 nights in Jan 2025

8/10 Good

Kate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unplanned weekend in Amsterdam

Flight delayed two days travelling home, found the Citadines nice and central in Amsterdam. a 5 minute walk into the central shopping area, with plenty of sites to see. A good choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities, room comfort

Highly recommended hotel

Super friendly staff who gave great recommendations on local attractions. Excellent and professional service,
Stayed 1 night in Jan 2025

10/10 Excellent

Narelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay even though my son broke his ankle. The staff helped myself and my son. Everything was within walking distance. We even washed our clothes for free which was fantastic.
Stayed 3 nights in Jan 2025

8/10 Good

James

Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok stay. We booked a room with 1 double bed but it was just 2 twins pushed together that were constantly separating during the night. Also the walls and doors are pretty thin and you can hear everything happening in the halls and room next to you. Otherwise room was clean, staff was nice and it was a easy and relaxing quick stay
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t merely understandable about having 3 flights cancelled/delayed and when we finally got to the hotel, it was hard to sleep in the rooms as you could hear very clearly footsteps and talking from the corridor and lifts.
Stayed 2 nights in Dec 2024

8/10 Good

Brittny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are on the small side and slanted roofs but the area is so charming and the staff was great.
Stayed 4 nights in Dec 2024