Citadines Canal Amsterdam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Exterior
Lobby
Lounge
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    7 min walk
  • Sukhothai Thanee
    1 min walk
  • Vijzelgracht Station
    5 min walk
  • Amsterdam (AMS-Schiphol)
    31 min drive

Room options

Standard Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio Executive

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Apartment

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Executive Apartment

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

Classic Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Citadines Canal Amsterdam

4-star hotel in Amsterdam City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Citadines Canal Amsterdam features a fitness center, a vending machine, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in March 2024.

Citadines Canal Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 237 reviews" "
Rating 8 - Good. 51 out of 237 reviews" "
Rating 6 - Okay. 8 out of 237 reviews" "
Rating 4 - Poor. 4 out of 237 reviews" "
Rating 2 - Terrible. 6 out of 237 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Great hotel for getting in and out of central. Short walk or tram to busy night spots too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Hui

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel agreed to change my room at noon. But the room was not ready till 4 pm. Nobody seemed to care. One person pushed another but no one helped to solve the problem
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovation, efficient staff, great location and fair pricing for such a costly city. Thank you. Would definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff .
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorcas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking distance to the main sights. Close to Metro so super easy to get to airport. Staff very friendly and helpful. Room clean and the little kitchenette was a nice touch. Would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maher, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2024

6/10 Okay

Miltos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed and bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really clean and in a quiet area, all the staff we saw were friendly and welcoming, I would stay there again should I ever visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines hotel was very nice, all the staff were very kind and it was nicely decorated, making it cozy and comfortable. I stayed with my family for 4 nights and throughout our stay the staff were giving recommendations on interesting places to visit, and making sure we had everything we needed for a comfortable stay. As well as the staff, the facilities were also very nice, the dining room was cozy and was a quiet place to enjoy a meal. The gym and other facilities seemed very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tinyawee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff were so friendly and helpful.The room was very new and clean. close to Metro Station.I would recommend to my friends to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylwia

Stayed 2 nights in Jul 2024

6/10 Okay

Vivian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The AC wasn't working in the middle of the night. The ventilation completely stopped working and the room was hot and felt lack of air. The front desk give me a fan and fixed it the next day. However, it was very difficult to sleep that night. There is also a lot of outside noise early in the morning (before 8 am). Would not recommend if you are a light sleeper and want to sleep in. On the bright side, the coffee/tea and filter water in the lobby was appreciated. Staff are nice too.
Stayed 2 nights in Aug 2024

8/10 Good

Heiko

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place in a quiet street away from all the hustle but still in walking distance of the canals and with access to the metro. The hotel staff was very friendly and helpful. However, the air conditioning in our room barely worked. It was not a huge problem because the weather was relatively cool, but on a hot day this could be an issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Alessandro, Saratoga Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartments. The rooms are very well designed - plug sockets near mirrors, plenty of storage. Facilities were excellent. Within walking distance to main attractions and public transport options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024