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citizenM Amstel Amsterdam

4.0 star property

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Photo gallery for citizenM Amstel Amsterdam

Exterior
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Check-in/check-out kiosk
Point of interest
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • ARTIS
    ‪11 min walk‬
  • Rembrandt Square
    ‪14 min walk‬
  • Heineken Experience
    ‪15 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Single Room, 1 Double Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Room

Monet Garden Hotel Amsterdam

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, (1497)
The price is $179
per night
$217 total
includes taxes & fees
Feb 19 - Feb 20
Monet Garden Hotel Amsterdam

About this property

citizenM Amstel Amsterdam

4-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, express check-in, and express check-out.

CitizenM Amstel Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 486 out of 621 reviews
Rating 8 - Good. 104 out of 621 reviews
Rating 6 - Okay. 16 out of 621 reviews
Rating 4 - Poor. 9 out of 621 reviews
Rating 2 - Terrible. 6 out of 621 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gibson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool - games in the lobby and great service! Very fun!
Stayed 6 nights in Oct 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking stay near the Amstel
Great situation near the Amstel and close to plenty of great restaurants Easy walk to old town and town centre Excellent hotel- breakfast and evening meal good and value for money
Stayed 3 nights in Oct 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there, everything was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jagjit Singh, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

EKTEFAA

Traveled with family
Liked: Cleanliness, staff & service
Location, staff welcoming, cleaning.
Stayed 5 nights in Oct 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel. Staff were extremely friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near transportation and walkable to town center. The staff was amazing. Kind, professional and knowledgeable. I would stay again
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice big bed in a modern room in the center of old cities. The rain shower is great. The room is controlled by an iPad. The rooms are compact and not for every couple. The atmosphere downstairs is large and comfortable with a nice bar. Perfect for small business meetings and working during the day. Also a comfortable atmosphere for groups to visit or play games. The check in and out is via computer in lobby. An employee is available to help and answer questions about city. Check in and out
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Stayed 2 nights in Sep 2024

10/10 Excellent

Quincy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was within walking distance. Rooms were clean and comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds ! Great sleeps
Stayed 6 nights in Oct 2024

10/10 Excellent

Edison

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin, Ashland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Amsterdam! I was willing to spend a little more to get a good location, and this place did not disappoint. It’s just a few meters away from the Weesperplein stations, so you can easily access the Metro (eg. M51) to get to Centraal Station (to get to the airport via NS train), and the GVB tram (eg. 1, 7, 19) to get to the popular tourist destinations, such as the Van Gogh Museum and Rijksmuseum. If you don’t feel like taking public transport, there’s plenty of restaurants and tourist destinations within walking distance (usually 30 minutes). Don’t forget that the Dutch like to plan everything, so make sure you make reservations for all the places that you really want to go to. At the hotel, the technology and the sweet employees are very Millennial/GenZ. I checked in pretty late so I ordered the seafood dish from the kitchen, and it was so, so good. The room itself is pretty standard, but I’m not trying to spend all day in my room anyways. All in all, I had a good time, and I would do it again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Louise

Liked: Staff & service, property conditions & facilities
I didn’t like the tech part - just to turn on lights was a pain - didn’t like to bother with having to set up something to just turn on the tv or have the room cleaned - I didn’t want the big breakfast but couldn’t buy something small like toast and an egg - and the room was freezing and it was a hassle To figure out how to turn up the temperature
Stayed 3 nights in Sep 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Connected with metro and walkable to all attractions
Stayed 1 night in Sep 2024

10/10 Excellent

Amir

Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty small but clean. Amazing location. Average food.
Stayed 1 night in Sep 2024

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved it. my daughter is now a Citizen M fan
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. It was one of the funnest places I’ve ever stayed. The room was small but very well appointed and very, very comfortable. Everything had a nice vibe and I felt super relaxed and pampered. The electric day and night blinds, lights, TV could be controlled from an iPad that was in the room. My bed was super stylish and very very very comfortable. It was a quick walk to restaurants and museums. This is my new go to when in Amsterdam.
Stayed 2 nights in Sep 2024