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Ozo Hotels Cordial Amsterdam

3.0 star property

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Photo gallery for Ozo Hotels Cordial Amsterdam

Front of property
Classic Single Room | In-room safe, desk, laptop workspace, bed sheets
Lounge
Lobby
In-room safe, desk, laptop workspace, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rokin 62-64, Amsterdam, 1012 KW
  • Amsterdam Museum
    ‪1 min walk‬
  • Dam Square
    ‪4 min walk‬
  • Anne Frank House
    ‪11 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, bed sheets

Classic Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Double Room, City View

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | In-room safe, desk, laptop workspace, bed sheets

Economy Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, laptop workspace, bed sheets

Classic Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

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Double Room (Souterrain) | In-room safe, desk, soundproofing, iron/ironing board

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3.5 out of 5, Good, (914)
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The price is $167 total
includes taxes & fees
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About this property

Ozo Hotels Cordial Amsterdam

3-star hotel in Amsterdam City Centre
Valet parking, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ozo Hotels Cordial Amsterdam offers 50 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Ozo Hotels Cordial Amsterdam features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Amsterdam hotel also offers coffee/tea in a common area, room service (during limited hours), and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ozo Hotels Cordial Amsterdam is a smoke-free property.

Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cordial Dam Square
Cordial Dam Square Hotel
Cordial Hotel
Cordial Hotel Dam Square
Hotel Cordial
Hotel Cordial Dam Square
Cordial Hotel Dam Square Amsterdam
Cordial Dam Square Amsterdam
Cordial Hotel Dam Square
Ozo Hotels Cordial Amsterdam Hotel
Ozo Hotels Cordial Amsterdam Amsterdam
Ozo Hotels Cordial Amsterdam Hotel Amsterdam

Ozo Hotels Cordial Amsterdam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 223 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 215 out of 1002 reviews
Rating 4 - Poor. 139 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriele

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
***BEWARE BED BUGS DAMAGE TO HEALTH*** The most awful hotel. If could give less than 1 start definitely would. In short: - stayed at the hotel December 2024 - ridden with bed bugs - facilities outdated, dirty, needs major maintenance - no sound isolation, can hear everything outside the hotel and in hotel lobby as if it’s happening in the room - bed bugs caused severe damage to health, hotel refused to fully refund and apologise to injured party even when provided physical proof of bed bugs and pictures of bed bugs/ injuries caused by them. This has happened before in the hotel. Manager uncontactable, hotel receptionists take the brunt of it all. Had to check out early holiday ruined DO NOT USE THIS HOTEL AS IT IS UNSAFE

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is well located and clean. The coffee machine did not work
Stayed 2 nights in Mar 2025

8/10 Good

Mike

Liked: Staff & service
Disliked: Cleanliness
Bed had lots of pilling balls and quite uncomfortable. Thankfully I had 2 singles so I slept on top of the quilt of my other bed. Room was ok. But dusty in places and need of some deeper cleaning but it was ok. Great location and everything worked. Nice staff too. So yeah just need to do more thorough cleaning
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcus

Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Staff & service

Great location to explore the City

Location of hotel was excellent. Close to Metro and tram stops. Close to lots of restaurants and places to visit.
View of hotel
Visited The A’DAM. Great views of the city from the top.
Amsterdam Centraal Station. 10-15 minutes from hotel
The A’DAM at night
Stayed 3 nights in Mar 2025

8/10 Good

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Muzamal

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great hotel, best one to go to for a trip away
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay!

Amazing spot, location was great for all spots! Service was lovely, everyone was so friendly. The bed was super comfortable, room was clean and also had central heating. Overall, very happy with the stay, would stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and very friendly staff, would deffo recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay with OZO.

Easy to find, right near Dam Square. Great price. Big clean room. Exactly what I needed. Friendly staff at 24 hour reception. Thank you. Would book again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Seconds from Rokin train station. Very central. A pleasant 15 minute walk to Amsterdam Centraal station. Lots of shops and eateries nearby. Quick and efficient check in. Walls are not that soundproof so if you happen to be next door to somebody very loud-You will hear them. Room was small but Perfectly sufficient, and I would stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2024

2/10 Terrible

Elle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights, and I think I only have one positive about this hotel. The location. In great walking distance of everything and good transport links. However… The cleanliness in the room was not ideal. Ripped towels (they did bring clean towels daily however), marks on the lamp shade, dirty toilet brush, mould around the window and wall, loose wires, and a hole in the wall showing wires. On our last night before checkout, I had noticed when the bottom sheet of the bed came loose, there was a big brown stain on the mattress. Granted, I should have checked the bed when we first got in the room, but still, you don’t really expect it to be in that state, and the bed sheets were clean! We decided to just fit the sheet back and deal with it for one last night, as it was quite late at this point, and we would be leaving in the morning. It wasn’t until the morning, we had noticed we both had bites/ red lumps and rash on our ankles/ legs. Obviously we both thought the worst… bed bugs! I didn’t fully inspect the bed, as all I wanted to do was get out of there! But I put two and two together. When we went down to checkout, I complained to reception about it, but they didn’t seem too shocked/ bothered by it. Safe to say I won’t be staying here again. I did check reviews before booking and but nothing seemed to be particularly bad. It wasn’t really a cheap hotel either!
Stayed 3 nights in Jan 2025

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Umar

Stayed 3 nights in Jan 2025

6/10 Okay

Behrouz

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Ariel Kayoko

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to formally request a refund for my stay at Cordial Hotel, as the conditions of the room fell far below even the most basic standards of cleanliness, comfort, and safety. Despite the hotel's positive reviews and convenient location, my experience was unacceptable and has caused me significant inconvenience and additional expenses. I was assigned Room 104, which the receptionist described as a “nice room.” However, the following issues were immediately apparent: Mold Smell in the Bathroom: The bathroom emitted a strong odor of mold, making it unpleasant and unsanitary to use. Non-Functional Light Fixtures: The light fixture on the left side of the double bed was not working, reducing the room's functionality and comfort. Uncomfortable Bedding: The mattress pad shifted throughout the night, and the pillows were so uncomfortable that I had to use my neck pillow to sleep. Bed Bug Infestation: The most egregious issue, however, was the presence of bed bugs in the room. Unfortunately, by the end of my stay, I suffered from severe bed bug bites all over my body and face. These bites became infected, requiring unexpected medical treatment. The pain and discomfort disrupted my trip, and I incurred additional medical expenses due to this issue. Delayed Response Due to Circumstances: As I was in Amsterdam for only a short time, I could not address this matter sooner. Furt
Stayed 4 nights in Jan 2025

8/10 Good

leah

Stayed 3 nights in Dec 2024

10/10 Excellent

Kerry

Great as always, have been coming here for some time now and as always it is very good
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry

Great central location, super comfortable beds and friendly staff, I have been coming here for a while now and it is always nice to return, thanks for a wonderful stay
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not clean
Stayed 2 nights in Dec 2024

6/10 Okay

Sameh

Stayed 3 nights in Dec 2024