Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

Lobby sitting area
Interior
Restaurant
Desk, laptop workspace, blackout drapes, soundproofing
2 bars/lounges

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Hoogoorddreef 66b, Amsterdam, 1101 BE
  • AFAS Live
    7 min walk
  • Johan Cruyff Arena
    9 min walk
  • Ziggo Dome
    10 min walk
  • Amsterdam (AMS-Schiphol)
    16 min drive

Room options

Standard Room, 1 Double Bed (High Floor)

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, View (Arena Stadium View)

  • 213 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed (High Floor)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (High Floor)

  • 213 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Kitchenette

  • 391 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds, View (Arena Stadium View)

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (High Floor)

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible (1BD Mobility Tub)

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Queen Bed, Kitchenette

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel

3-star Amsterdam hotel, connected to the convention center in Zuidoost
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel offers 323 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,764 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (32 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam Arena Towers
Holiday Inn Express Arena Towers
Holiday Inn Express Arena Towers Hotel
Holiday Inn Express Arena Towers Hotel Amsterdam
Holiday Inn Express Amsterdam Arena Towers Hotel
Express Amsterdam Arena Tower
Holiday Inn Express Amsterdam Arena Towers
Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel Hotel

Holiday Inn Express Amsterdam - Arena Towers, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1268 reviews" "
Rating 8 - Good. 493 out of 1268 reviews" "
Rating 6 - Okay. 200 out of 1268 reviews" "
Rating 4 - Poor. 63 out of 1268 reviews" "
Rating 2 - Terrible. 47 out of 1268 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel checked us in before check-in time, which was impressive. The staff were all very pleasant and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

GABRIEL ERNESTO, Bowen Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel around the Amsterdam Biljmer Arena
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Ziggo Dome
Hotel was lovely and clean. Well located for Ziggo Dome which is where we we're going
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

2/10 Terrible

Vesla

Traveled with family
Disliked: Cleanliness
Horrible filthy hotel
I have pictures of the bathroom in the shower how filthy is was, even after I complained. A piece of bar soap had fallen on the floor in the shower and was still there after 4 days. The linen was stained upon arrival and still there on day 4, which means that they never changed the linen. I was informed that linen was changed every 3 days. One day, the garbage was not cleaned up and towels were missing. Upon arrival there was a long line across the bathroom mirror that looked like toothpaste drips. It was there still on day 3, eventhough I had brought it to the attention of a manager. After I told them that if I was not going to be compensated for all this disgust, and that once I was back in New York, I would put in a formal complaint, I was offered a free drink drink at the bar, Starbucks coffee, another room for the night. I am not pleased at all and will continue my complaint as soon as I can. By the way, the carpets all over, looked terrible, filthy. There was no toilet paper one day. My dishes were still there the next night from the night before and that’s when I had enough of it and spoke to a female manager. I have names. I like to be compensated.
Stayed 13 nights in Jul 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect. But check-in took some time. It could be due to high season, but this needs some attention.
Stayed 3 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to concert venue
Stayed 2 nights in Jul 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Chloe

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My party of three was denied a cot after being told there would be one in our room at check in. The staff was unwilling to help us, claiming there was nothing that could be done, leaving my friends and I to share one bed amongst the three of us for two nights. We also requested clean towels that never came, and housekeeping did not make a stop at our room throughout the duration of our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Darcy

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. We weee only in town for 1 night to see the Eras Tour and the hotel went out of their way to make it extra special for Taylor Swift fans. They decorated the reception area in sparkly banners, offered free Taylor Swift mocktails has her music playing 24/7 and even left snacks and bottles of water in our room after the show. The staff was extremely friendly and helpful and the room was very clean. Great experience and I would recommend them
Stayed 1 night in Jul 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out and friendly service. Lots of decorations and extras for the concert we were attending
Stayed 1 night in Jul 2024

8/10 Good

Susan, Sullivans Island

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for arena event. Breakfast good and efficient.
Stayed 1 night in Jul 2024

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room experience
Comfort is good, so do the service.
Stayed 1 night in Jun 2024

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and very well prepared for the eras tour!
Stayed 1 night in Jul 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to walk to concerts at the JC Arena.
Went to a huge concert (TS!) and the location was very convenient. We walked to the arena in 3 min! So, the hotel was packed with fans, which made it likely more crowded than usual.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan Olive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the arena. Was there for Taylor swift and they had nothing available that was non alcoholic in the little convenience area after the show a lil disappointing, bathroom definitely smelled funky like urine I used my own Clorox wipes to cleanse the toilet and area was a lil better.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobby

Stayed 2 nights in Jun 2024

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you’re going to an event at the arena!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the train and metro, staff was exceptional and friendly, room was clean and a nice breakfast selection.
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Cleanliness
Disappointed
We stayed at this hotel five years ago, and had a good experience, hence the reason to go back to the same hotel. This time it was extremely busy (Toppers Weekend) and the experience wasn't quite so good. The rooms look a little jaded now, and although we were there for two nights, our room was not cleaned. When I pointed that out when checking out, the excuse was that they had been busy. Sorry, not good enough when you are paying £200 per night. The bar closed abruptly on Sunday evening, and I had to buy an adaptor to charge my mobile because the sockets had not been updated. A disappointed customer overall on this occasion.
Stayed 2 nights in May 2024

4/10 Poor

Dominique

Stayed 1 night in May 2024

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in May 2024

10/10 Excellent

Sira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in May 2024