Hotel Arena

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Terrace/patio
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Meeting facility
Suite (Arena) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    ‪1 min walk‬
  • ARTIS
    ‪8 min walk‬
  • Heineken Experience
    ‪2 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

Suite (Arena)

  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Classic Room (Arena)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Arena)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Arena

4-star hotel in Amsterdam East
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking, and conference space are onsite.
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3649 square feet (339 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Arena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
PARK - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Park Cafe Restaurant - Overlooking the garden, this diner specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bicycle rentals
  • Outdoor tennis court

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,649 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1886
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 50 per day
  • Late check-out fee: EUR 16 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a late check-out fee per hour.

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1004 reviews" "
Rating 8 - Good. 327 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sean

Stayed 2 nights in Oct 2024

8/10 Good

chetan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A rare and beautiful gem, this hotel is literally integrated into a huge and beautiful park as their back yard. There is convenient bike rental (at the hotel—expensive, or 1/2 block away using Donkey Republic). The interior is artfully designed and beautiful, with rotating artist selections throughout. The staff is extremely accommodating. Just a superb property I can only hope to visit yet again.
Stayed 5 nights in Jun 2024

8/10 Good

klaudia

Traveled with group, Traveled with family
The woman at reception was 5 star… the room was very nice but not very functional.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness
I liked the big windows, and the character of the building. The ceilings were delightful. The shower/bathroom area is made from clear glass and one way glass.. there is 0 privacy to shower or use the toilet. I dont love my husband's silhouette when hes using the toilet. Employees seemed a bit put out when asked for anything. Seems like they believe if they keep telling you its a very nice hotel, it will become one.
Stayed 4 nights in Sep 2024

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water from the shower stall leaked into the bathroom and covered the floor making it inaccessible. We requested a room change and the second room was the same but not as bad. Appears to be a design problem.
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel in a lovely setting on the park. Dining and bar on site. Great staff and well presented rooms. Close to tram stop. Hire bikes on site
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay. Near two tram lines. Adjacent to Oosterpark. One of my favorite restaurants - OOST nearby. Great service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhannad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how it is connected to the park.
Stayed 7 nights in May 2024

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my last time here
A beautiful hotel, the location is just remote enough from the Cemtruum craziness, facing a beautiful park. The room was comfortable and the overall hotel is stunning. The restaurant was very nice and fresh. The service could have been a little better, not so welcoming arrival but staff was overall courteous, the luggage self-serve lockers are amazing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite far away from the city however there is a tram very close by.
Stayed 4 nights in Jul 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Stayed 3 nights in Jul 2024

8/10 Good

Pascale Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fantastic location next to the park, with convenient public transport options and within walking distance of plenty of places to eat and drink. Very stylish building and accommodation.
Stayed 7 nights in Jul 2024

6/10 Okay

Trudy

Liked: Cleanliness, amenities
Disliked: Staff & service
The first impression was not great as the guy on reception was unhelpful and unfriendly. We stayed 2 nights and the staff at the restaurant on the first night were excellent. Unfortunately, the staff at the restaurant on the second night were disinterested in serving us and we had great difficulty getting our meal. The room was spacious and well equipped. We found the hotel to be very expensive for what you get. We found the hotel very difficult to navigate at first and a map would have been very useful when we checked in. This is not your average chain hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Marcio

Stayed 3 nights in Jul 2024

8/10 Good

Alison

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Jan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room in error whilst attending an event at the hotel, I was due to stay 16th April 2024, however, the hotel showed ZERO flexibility in offering to move the booking despite Expedia agreeing and trying to help, the offered no concession on booking another room on the same day so took my business elsewhere, I travel extensively around the world and this is the first time I have endured such poor service, my advice is do not stay here. Quite unbelievable in these times...
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting historic building on a lovely park with good access to many of Amsterdam's tourist attractions
Stayed 2 nights in Jul 2024