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Hotel Arena

4.0 star property

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Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Meeting facility
Terrace/patio
Suite (Arena) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    ‪1 min walk‬
  • ARTIS
    ‪8 min walk‬
  • Van Gogh Museum
    ‪4 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, desk, blackout drapes, iron/ironing board

Suite (Arena)

  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, blackout drapes, iron/ironing board

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena) | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room (Arena)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room (Arena)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, blackout drapes, iron/ironing board

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

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The price is $195
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$237 total
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About this property

Hotel Arena

4-star hotel in Amsterdam East
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking, and conference space are onsite.
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3649 square feet (339 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Arena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
PARK - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Park Cafe Restaurant - Overlooking the garden, this diner specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bicycle rentals
  • Outdoor tennis court

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,649 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1886
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 50 per day
  • Late check-out fee: EUR 16 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a late check-out fee per hour.

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1005 reviews
Rating 8 - Good. 330 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

charlotte

Traveled with family
Nice location, rooms to pricy for the comfort
Nice location and beautiful environment in the park. The common areas was more top than the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

Shusum

Stayed 3 nights in Nov 2024

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again
The room was beyond tired the bathroom flooded every time you took a shower due to bad set up, smelt mouldy stains all over the carpet, walls, curtains. It did not appear very clean at all. Really disappointing definitely not a 4 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

hakan

Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in calmer part of Amsterdam with a friendly staff. Rooms were larger than I imagined. Hotel restaurant has very nice atmosphere but the food was average. Overall a great experience and would book again.
Stayed 3 nights in Oct 2024

8/10 Good

Meghan

Liked: Amenities
Front desk staff (especially Rosalie) were stupendous. We changed rooms 2x and loved our room but alas, cleaning staff did not get to it to clean until after 5 pm daily which was very disappointing
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a 2-star hotel as bad as this one, forget a 4-star one. To start off we were put in a room that had accessibility issues (after knowing we had a small baby with us), when we asked to move the front desk moved us to another one. Conveniently leaving out the info that the room had scaffolding outside, people were working on the scaffolds and because of that the windows hadn’t been opened in days making the entire room musty. We were then moved to another room which worked or so we thought. We called the concierge letting them know the fridge wasn’t working, they sent someone who apparently thought two adults have never used a fridge before because she kept insisting that’s how cool this fridge ever got even after we told her we’d been to two other rooms in the hotel and had no issues with the fridge. Finally a maintenance person came and realised the fridge wasn’t connected to the right power source! For a so called 4-star hotel the service was atrocious. We left signs asking for the room to be cleaned at 10AM and when we came back to the room at 2.30PM it was still unclean. We’d asked for something to be stored in the freezer specifically for the baby, but it was left in the fridge overnight making it useless. The worst part was the front desk saying I should take it up with however I spoke to the previous evening. Even overlooking all this there isn’t much to do around the area, the park is a nice place to spend time but that’s about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

sean

Stayed 2 nights in Oct 2024

8/10 Good

chetan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A rare and beautiful gem, this hotel is literally integrated into a huge and beautiful park as their back yard. There is convenient bike rental (at the hotel—expensive, or 1/2 block away using Donkey Republic). The interior is artfully designed and beautiful, with rotating artist selections throughout. The staff is extremely accommodating. Just a superb property I can only hope to visit yet again.
Stayed 5 nights in Jun 2024

8/10 Good

klaudia

Traveled with group, Traveled with family
The woman at reception was 5 star… the room was very nice but not very functional.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness
I liked the big windows, and the character of the building. The ceilings were delightful. The shower/bathroom area is made from clear glass and one way glass.. there is 0 privacy to shower or use the toilet. I dont love my husband's silhouette when hes using the toilet. Employees seemed a bit put out when asked for anything. Seems like they believe if they keep telling you its a very nice hotel, it will become one.
Stayed 4 nights in Sep 2024

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water from the shower stall leaked into the bathroom and covered the floor making it inaccessible. We requested a room change and the second room was the same but not as bad. Appears to be a design problem.
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel in a lovely setting on the park. Dining and bar on site. Great staff and well presented rooms. Close to tram stop. Hire bikes on site
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay. Near two tram lines. Adjacent to Oosterpark. One of my favorite restaurants - OOST nearby. Great service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhannad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how it is connected to the park.
Stayed 7 nights in May 2024

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my last time here
A beautiful hotel, the location is just remote enough from the Cemtruum craziness, facing a beautiful park. The room was comfortable and the overall hotel is stunning. The restaurant was very nice and fresh. The service could have been a little better, not so welcoming arrival but staff was overall courteous, the luggage self-serve lockers are amazing.
Stayed 5 nights in Jul 2024