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Hotel City Garden Amsterdam

3.0 star property

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Photo gallery for Hotel City Garden Amsterdam

View from property
Reception
Basement Family Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
162 P.C. Hooftstraat, Amsterdam, 1071 CH
  • Van Gogh Museum
    ‪5 min walk‬
  • Concertgebouw
    ‪5 min walk‬
  • Rijksmuseum
    ‪9 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪24 min drive‬

Room options

View all photos for Basement Small Single Room

Basement Small Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Basement Small Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Twin Room

Basement Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Basement Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basement Family Room

Basement Family Room | View from room

Basement Family Room

  • 258 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Basement Double Room - no window

Basement Double Room - no window | In-room safe, desk, laptop workspace, iron/ironing board

Basement Double Room - no window

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | View from room

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, iron/ironing board

Quadruple Room

  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Triple Room

Basement Triple Room | View from room

Basement Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Reception

The Alfred Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
3.9 out of 5, Good, (1011)
The price is $113
per night
$137 total
includes taxes & fees
Apr 6 - Apr 7
The Alfred Hotel

About this property

Hotel City Garden Amsterdam

3-star hotel in Museum Quarter
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a reception hall are onsite.
Hotel City Garden Amsterdam offers 73 accommodations with iPod docking stations and safes. 20-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel City Garden Amsterdam features a vending machine, tour/ticket assistance, and a garden. Wired and wireless Internet access is complimentary. This Amsterdam hotel also offers coffee/tea in a common area, a front-desk safe, and an elevator.

Hotel City Garden Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 8 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • 4 steps to reach entrance
  • Elevator (30 inch wide door)
  • Thin carpet in room

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16.50 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

City Garden Amsterdam
Hotel City Garden
Hotel City Garden Amsterdam
City Garden Hotel Amsterdam
City Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel
Hotel City Garden Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel Amsterdam

Hotel City Garden Amsterdam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 1004 reviews
Rating 8 - Good. 398 out of 1004 reviews
Rating 6 - Okay. 238 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with everything we needed. Very clean and good facilities. The breakfast was good with a varied choice and the location was fantastic for seeing the sights of Amsterdam, especially close for transport links using the tram.
Stayed 3 nights in Dec 2024

4/10 Poor

Alyssa

Traveled with partner
Disliked: Amenities
Close to Vondel park, hotel bed very uncomfortable. Not very clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a decent size and quiet, very good breakfast, comfortable beds. Have stayed several times.
Stayed 1 night in Nov 2024

8/10 Good

Tomoyo

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
bedbug infestation
The room was infested with bedbugs (see photos), as already noted in other reviews.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has bed bugs. STAY AWAY! I was only in Amsterdam for three days and I had to spend one of those days washing all my clothes at a laundry (at my own expense) and buying new unaffected clothes to wear while I did the washing. This also cost me. I lost a lot of money and holiday time because of this filthy establishment and its blatant disregard for the well-being of its patrons. Other reviews verify the presence of bed bugs. I do not understand why this hotel is still running, let alone why it is advertised on a site like Expedia. Simply awful.
Stayed 2 nights in Sep 2024

8/10 Good

janda

Traveled with family
Liked: Amenities
Was great location, nice staff. Carpet needs repaced with solid florring. Need screens on windows to enjoy beautiful flowers outside. Breakfast was so good. Will stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never, ever stay again at this hotel!! Not only is it extremely outdated, there’s no air conditioner, and they tell you not to open the windows because they are infested with mosquitos. I was put in a room with my fiancé and was told not to open the window, so we didn’t the first night. I was eaten alive by mosquitoes that night because the window was broken and wouldn’t shut properly. Awful hotel- weird smell. Do not stay here!!!!
Stayed 3 nights in Sep 2024

8/10 Good

JOHN

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hieu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel in an area nearby an amazing park and high end shopping. Located in the museum district and nearby any needs. Good for the money but there is no AC. They do have fans which help a lot and a great breeze if you open the windows but mosquitoes are abundant.
Stayed 3 nights in Sep 2024

8/10 Good

Madeline Rebollar

Traveled with group
Muy limpio, empleados atentos, accesible para tomar el bus, tren y metro
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Fine, but impossible to sleep
The room was fine. The beds have a think matress topper which keeps coming off. Our room was a basement which was unbearably hot which no air con. So hot sleep was impossible.
Stayed 5 nights in Aug 2024

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The hotel is at best a two-star facility. The room had poor lighting, non working phone system and no air conditioning. Operable window had no screening for bugs. The bathroom was in need of serious repair and updating, no wash cloths, no toiletries, no bath soap. Since the one night stay was in August and cooling is via open windows in room and common areas, many mosquitos were present. In short, would look anywhere else next time in Amsterdam.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Daniel

Stayed 3 nights in Aug 2024

2/10 Terrible

Simon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in room, we needed to leave to escape them. Staff was not apologetic.
Stayed 3 nights in Aug 2024

6/10 Okay

Amerisa

Traveled with family
Disliked: Staff & service, amenities
Stayed 3 nights in Aug 2024

4/10 Poor

Irene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property: - Absolutely clean. - Amazing room & washroom - Free coffee in the lobby is a plus (this is apart from the refreshments provided in the room) - Fresh towels everyday Locality: - We literally walked everywhere. The only time we took the tram was when arriving into the city because we had luggage - Safe and nice neighbourhood - Right next to vondelpark - So many shopping options right outside the hotel in the streets No complains, would 100 percent visit again.
Stayed 2 nights in Aug 2024

8/10 Good

Justine

Traveled with group
Stayed 3 nights in Aug 2024

10/10 Excellent

Belle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old charm of the buulding and area. Even being an older building they had a USB port in the room for phone charging.
Stayed 2 nights in Jul 2024