Hotel The Exchange

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel The Exchange

Front of property
Property grounds
Suite, 1 Double Bed | Hypo-allergenic bedding, down comforters, in-room safe
Interior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Damrak 50, Amsterdam, 1012 LL
  • Madame Tussauds
    5 min walk
  • Dam Square
    5 min walk
  • Royal Palace
    5 min walk
  • Amsterdam (AMS-Schiphol)
    33 min drive

Room options

Suite, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Economy Double Room, 1 Double Bed

  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Comfort Double or Twin Room

  • 108 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel The Exchange

3-star hotel in Amsterdam City Centre
A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front-desk safe, and multilingual staff are onsite.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Hotel The Exchange features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This boutique hotel also offers express check-out, a front-desk safe, and an elevator.

Hotel The Exchange is a smoke-free property.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Hotel The Exchange Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 384 out of 1004 reviews" "
Rating 8 - Good. 371 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
A strange hotel, old building, odd shaped rooms. I had to pay £280 for one night to stay here and it was just not good value. They say each room is designed like a super model and each room has its own unique design, my room was a small room that was entirely white. Bed against the wall, strange pokey small bathroom with a tiny little shower in the corner. No super model design there, not sure why they even mentioned it. That said, the room had good air conditioning, the shower worked well and the bed was surprisngly comfortable, even if it wasn't quite level and was up against a window. All in all, a strange little place, but for £280 a night, id expect a lot more.
Stayed 1 night in Sep 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Clean. I would stay gere again.
Stayed 3 nights in Sep 2024

8/10 Good

Thomas, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was brilliant - the room was great, overlooking the main street. Check in was very simple - biggest shout out to the night staff who put up with us coming home in some hysterical form or another. On the whole a great place to stay and the beds were super comfy - R205
Stayed 4 nights in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable place to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to Amsterdam central station; Facilities were a bit dated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hotel Exchange. The Naked Emperor room with the camera obscura effect was really cool! I would definitely recommend it.
Stayed 3 nights in Jul 2024

6/10 Okay

Gesha

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Shamik

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We arrived in Amsterdam by train, late - after 11:00 PM, and walked to the hotel. It was not a bad walk distance wise but did not feel safe. When we arrived, there was a narrow alley/hallway to the locked door. We were buzzed in and greeted in a very small lobby by the clerk who was sitting behind plexiglass. He was friendly and welcoming but the locked door and plexiglass added to the uncomfortable feeling. When we got to our room - it seemed clean but was decorated as I would imagine a brothel to be decorated. If that doesn’t bother you then this would be an okay place to stay. We had booked for 3 nights but booked a different hotel online for the next two nights and left in the morning. We would have left that night and not stayed at all but I was too scared to go back out until morning.
Stayed 3 nights in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Was a bit noisy and basic but all in all good for what I needed
Stayed 1 night in Jul 2024

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Do not expect it to be a full service hotel. It is not. Our room was very clean.
Stayed 4 nights in Aug 2024

6/10 Okay

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lamai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but was confusing between the floors.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
We had looked and looked for a hotel to stay at in Amsterdam and took a chance on this one because of the locations. I have nothing but good to say Checkin- was prompt and the man who checked us in was so friendly and helpful Location- this was the perfect location from the train station and all downtown activities Comfort- the room was perfect, it was clean and had everything g we needed including a safe and air conditioning
Stayed 2 nights in Aug 2024

6/10 Okay

Vilma

Business traveler
Disliked: Staff & service
Probably won’t stay there again
The location of this hotel is in a pretty prime spot! That part I really enjoyed. However, the front desk service was pretty unfriendly and not super welcoming. Additionally, I had Just booked the hotel and a couple hours later I realized I had accidentally selected the wrong dates and tried to amend the reservation. They refused to reimburse me. The two additional nights had been reserved by accident even though it had only been about 30 minutes. Typically, hotels will work with you, given the circumstances, and how far away in advance the reservation was made, but they seemed more interested in taking my money than helping me. When I got to the room, it was very very, very basic. It wasn’t super uncomfortable, but it definitely was not cozy cozy. I probably would not stay there again.
Stayed 4 nights in Apr 2024

8/10 Good

Donna

Traveled with group
Liked: Staff & service, room comfort
Great location but basic room
Great location but very very basic room. No kettle or anything like that. Staff were friendly & helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Santosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, budget-friendly hotel
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Stayed 3 nights in Jul 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint older property with character. Since there was no air conditioning it was nice to have a fan available and windows that opened. Very clean!
Stayed 2 nights in Jul 2024

6/10 Okay

Ellis

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Place was in the centre really handy, they stored our bags etc which was helpful. However they didn’t have a twin room which we booked, The room was tiny and there were tissues on the floor. It didn’t really look like the photos but was decent.
Stayed 2 nights in Jul 2024

4/10 Poor

Brittany

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024