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Boutique Hotel Zaan

3.0 star property

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Photo gallery for Boutique Hotel Zaan

Exterior
Bar (on property)
Pillowtop beds, minibar, in-room safe, desk
Superior Double Room, Balcony | View from room
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping
$73
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
32 Lagedijk, Zaandijk, NH, 1544 BG
  • Place, Molenmuseum
    ‪6 min walk‬
  • Place, Zaans Museum
    ‪12 min walk‬
  • Place, World of Windmills
    ‪19 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Pillowtop beds, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Annex Building

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, Annex Building

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room, Annex Building

Deluxe Quadruple Room, Annex Building | Pillowtop beds, minibar, in-room safe, desk

Deluxe Quadruple Room, Annex Building

  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room, Sofa bed (Annex Building)

Pillowtop beds, minibar, in-room safe, desk

Superior Double Room, Sofa bed (Annex Building)

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Duplex Double Room, Sofa bed (Annex Building)

Pillowtop beds, minibar, in-room safe, desk

Duplex Double Room, Sofa bed (Annex Building)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Boutique Hotel Zaan

3-star Zaandijk hotel close to Zaans Museum
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Boutique Hotel Zaan offers 15 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 38-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Zaandijk hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in April 2021.

Boutique Hotel Zaan is a smoke-free property.

Dutch Pancake - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dutch Pancake

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • Grocery/convenience store
  • Lockers
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2021
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 7 to April 1:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Private entrance, smart lock

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 75 per stay
  • A tax is imposed by the city: EUR 5.63 per person, per night for adults; EUR 2.81 per night for guests up to 16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - NL.8587.12.453.B.01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Zaandijk Hotel Zaandijk
Hotel Zaandijk Hotel
Hotel Zaandijk Zaandijk
Hotel Zaandijk
Boutique Hotel Zaan Hotel
Boutique Hotel Zaan Zaandijk
Boutique Hotel Zaanse Schans
Boutique Hotel Zaan Hotel Zaandijk

Boutique Hotel Zaan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 178 reviews
Rating 8 - Good. 59 out of 178 reviews
Rating 6 - Okay. 31 out of 178 reviews
Rating 4 - Poor. 3 out of 178 reviews
Rating 2 - Terrible. 12 out of 178 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Breyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Anbarasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Farshid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so much good
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Positives - lovely view of a windmill from our corner room (101), good coffee machine, lovely bathroom, comfortable bed. Negatives - the online door locks are a nightmare. We arrived tired and couldn't get into our room. We had the digital key and could get in the main door but couldn't get into the room. There was another guest struggling in the entrance area when we arrived. After failing to access our booking on the screen (as we didn't have a reservation code, as we'd booked through Expedia) we had to call for help. We finally managed to get in using the digital key by sliding the key to the right repeatedly in quick succession. Awful system. The screen in the room said there would be someone in 'reception' from 8:00 to 11:00 each day. There was no one around when we left at 9:00. There was a broken lamp in the room and the corridors smelt of mould. Shame as the view from outside the pancake house was stunning and we would have happily paid extra to have breakfast whilst enjoying that view.
Stayed 1 night in Sep 2025

6/10 Okay

FRANCESCO

Traveled with family
The room is absolutely perfect for a couple, very good bathroom and double bed but terrible/unusable third sofa bed converted into bed; this accomodation is not suitable for a couple with 1 child; location and access to public transport and shops is also very good; it should not be marketed as an accomodation for couples with children at all, cheers
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
The property is located 5 minute walking distance from the Wind Mills . This was a huge plus.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great location, easy access to trains and buses. Quiet and has great food options around. Will definitely come back!
Stayed 7 nights in Sep 2025

10/10 Excellent

Kathy

Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

6/10 Okay

NEKE, burlington

Liked: Staff & service, amenities, property conditions & facilities
Everything is great except the checkin / no key is really confusing and stressful. They never sent the digital key until I called them past the checkin time. They should have a physical card in the room for guests to use because digital key really annoying
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place was clean but the smell in the hall is disgusting smells like dampness also the lack of staff was also a problem as no one to speak with regarding issues
Stayed 3 nights in Aug 2025

4/10 Poor

Donna

Traveled with partner
Disliked: Amenities
There is no a/c or ventilation in the hallways and they are very dirty. Carpets are covered in stains. The elevator is out of order, which, if we had known beforehand would have resulted in us changing hotels. My husband has difficulty walking and stairs are even more difficult, especially with luggage. When we got into our room, the temperature was about 90 degrees because the a/c was not on. The room is a decent size but the carpets aren’t very clean. The view from the room and the balcony are the only positives.
Stayed 1 night in Aug 2025

8/10 Good

Sofiia

Liked: Staff & service, property conditions & facilities, room comfort
Reception desk available only per email. Beds were very comfortable. Overalll it was a good experience!
Stayed 2 nights in Aug 2025

6/10 Okay

Wai Sze Michelle

Traveled with family
Rooms had not been linked under the same booking resulting in lack of check in link for one of the rooms. Hairdryer didn’t work in one room, no refill of toilet roll available.
Stayed 1 night in Aug 2025

10/10 Excellent

ds

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bibi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time using digital passkey so it was a little confusing but nice way of going in and out. The room was clean and subtle. Bathroom was really nice. We came late night it would have been nice to have free bottled water In the fridges just like the complementary tea/coffee is provided as the places.around the area is closed. Other than that, really nice. I didn’t like the pillow, it was too high, I’m not sure why it was so high and small. The room also has a controllable AC. We left the place and came back at night and our beds were redone and it was really nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cher Mou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I wanted to like this property, the area was so cute, but there were quite a few things that caused major frustration. I would like to start by stating the rooms were very clean and the beds were super comfortable! The people who own this property were on time for sending all the needed information. But, when it came time to check into our room, we found out that we were staying in a completely separate building, which was down the street. There was one little sign on the main doors that had the address, which is the only way we found it. No one else around the area could help or knew where the annex was. On top of this, there was zero direction on how to use the electronic key. Luckily, I ran into another couple and they explained how to get into the main building, then the room. Lastly, zero hot water for showers. I normally do not complain, and have very little trouble when it comes to technology and directions, so want to make others aware. There really needs to be clear directions where guests are staying, how to use the room keys, and how to use electricity, water, and etc within the hotel room.
Stayed 1 night in Jul 2025

6/10 Okay

lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The instructions for checking in were horrible/ non existant. They send you a remote key. No instructions on how to use it. There was no front desk at all. So you show up , nowhere to go to ask questions. We knew from the email where to go but didn’t know how to get in the building or room. There is no connection between the key and the address. There is a need to show people that you need to swipe the two keys in the app and put it up against the door. And also which you use to put up against which door. We stopped at he restaurant beside the hotel and luckily the gentleman knew about this and helped us. They were closing when we got there. Not sure what we would have done without them. The location of this place was perfect. Ground floor. Easy to get to. Close to sites , clean. We loved it and would return but the check in experience was really off.
Stayed 2 nights in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chocolate aroma everywhere!

The website listed a room on the canal, but when we got there it stated outside the front door that we would be staying at the annex. Not sure if this is because we booked through hotels.com or they were full at the main boutique hotel. We found the annex and there was free parking right outside! Very nice! Our room was up two straight staircases (nice after winding staircases in other hotels) it led us to an open shared balcony that had 4 doors - one for each room. The room was clean and very comfortable! Slight dust, but otherwise perfect! Close to all the things we wanted to do AND the whole village smells like chocolate!! It’s how I hope heaven smells like. The staff was helpful when we needed them. Everyone in town was very friendly!
Clean spacious room
Good size bathroom
Shower sprays outside of shower no matter how careful you are!
Clothes rack
Stayed 2 nights in Jun 2025

8/10 Good

Philip

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service
Check in is remote, if you don’t have wifi (service) you won’t be able to get in. Customer service also can’t be reached if you have no connection, luckily the business next door was open and they granted us access to their wifi. There are few dining options near by but there is a small convenience store next door. The location is perfect to visit Zaanse Schans. It would be great if you could rent a bike at this location. Room was basic, pretty clean. The key wasn’t working at some point, we wrote to customer service and it took a bit for them to reply saying they were having technical difficulties and to try again later. This could have been a huge inconvenience if we needed to grab our belongings to get to the airport or if we urgently needed to use the toilet.
Stayed 1 night in May 2025

2/10 Terrible

LO CHUN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The check-in arrangement is terrible. The hotel owns several buildings, but all these buildings are separated and scattered. There is no information at all about which building my room belongs to. The customer service's attitude is not nice. The staff over the phone keeps asking what the problem I am facing, and giving me the wrong address. Luckily, the taxi driver who knows Dutch is willing to clarify for me, especially since I only have data but no local phone number. To be honest, the hardware within the room is just up to standard, but the check-in experience definitely makes me not recommend it to anyone. Smart check-in is a good idea given that all the staff and the check-in procedure are smart enough as well.
Stayed 4 nights in Apr 2025