3-star Zwanenburg hotel with coffee shop/cafe, connected to a shopping center
This smoke-free hotel features a coffee shop/cafe, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/game room, and free newspapers are onsite.
Hotel Zwanenburg offers 47 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Zwanenburg is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Food and drink
A coffee shop/cafe
Things to do
Arcade/game room
Bicycle rentals
Shopping mall
TV in common areas
Family friendly
Arcade/game room
Laundry facilities
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Multilingual staff
Business services
431 square feet of conference space
Meeting room
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
0-inch flat-screen TV with satellite channels
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
A car is recommended for transportation to and from this property
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.
Property is also known as
Hotel Zwanenburg
Zwanenburg Hotel Noord Holland
Hotel Zwanenburg Hotel
Hotel Zwanenburg Zwanenburg
Hotel Zwanenburg Hotel Zwanenburg
Reviews
Hotel Zwanenburg Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.4/10
Eco-friendliness
Rating 10 - Excellent. 215 out of 1000 reviews
10 - Excellent
215
Rating 8 - Good. 321 out of 1000 reviews
8 - Good
321
Rating 6 - Okay. 210 out of 1000 reviews
6 - Okay
210
Rating 4 - Poor. 141 out of 1000 reviews
4 - Poor
141
Rating 2 - Terrible. 113 out of 1000 reviews
2 - Terrible
113
Reviews
8/10 Good
Lauren Elizabeth Anne
Jun 10, 2025
Great budget option 10 mins on the train from amsterdam
Staff was welcoming, explained rules clearly and provided information when we needed it! Parking on site was great. Location is nice next to a lot of restaurants and a short drive to Amsterdam city center!
The property was great, really helpful for out of hours check in. Great staff, clean rooms, quiet location and easy walking distance to public transit!
Pictures were deceiving was not what I ordered. Never stay at this hotel worst property I ever stayed at in my life from the bathroom to the horrible rooms. The window was not even screwed into the wall. Do not be deceived by the pictures you will not get what you paid for!
The new owners were in the process of upgrading things.
I was surprised that here was no elevator to reach my second floor room.
Jane
Stayed 11 nights in Apr 2025
6/10 Okay
Verified traveler
May 5, 2025
Ok for the price paid
The room is basic with a little fridge and TV. Beds are comfortable. Unfortunately, the little safe is installed below a tabletop on the floor in the corner, so it's not easily accessible. The bathroom is small but clean (except for the hairdryer which could do with a wipe down). The door keys were replaced with electronic cards during my stay and the changeover went smoothly. Rooms are cleaned every 5 days (you need to book those cleaning services - no charge) during long stays. Air Conditioning is available at 15 Euro. There is no escalator so if you have problems with stairs make sure to book a downstairs unit. Unless you have your own car (parking available) it is important to note that the nearest bus stop is 1,3 km walking distance. Or take an Uber. M
We were even checked in a little earlier, for which we are grateful. The room itself is not bad, a large comfortable bed, but the bathroom had a leaky ceiling and water dripping on the floor. Extra charge for almost everything, even for using the air conditioning. There is no bottled drinking water and you can't even buy it on site. The nearest train or bus stop is 20 minutes away on foot
We tried to contact the hotel before we arrived, since we knew we wouldn’t be able to check in before 9 pm/ during their working hours.
We send mails, tried to call - no replies.
The day of arrival we got an email that they will put our key in a box, since we will arrive late.
They did not send us a code for the box, so we couldn’t access the key. We tried to call and ring the bell - again nothing.
We tried the numbers on the box and were lucky to find the right ones after like 2 hours.
The next day a woman from the hotel opened the room while we were sleeping. She said she wrote a message and tried to call us. Her colleague made a mistake. She only checked us in for one night and not as planned for 3.
The next thing was that the room door was not able to be locked from the outside, only from the inside. So we had to leave the room open, when we wanted to go out. They fixed the door the night before we left.
Our last night we met 2 ladies who said that they are also checking in late. They got the code for the box, but there’s no key in the box.
When we told the hotel woman, about our difficulties and that we didn’t get the code for the key box, she said it’s the first time something like that has ever happened.
sammy
Stayed 3 nights in Apr 2025
4/10 Poor
Verified traveler
Traveled with group
May 2, 2025
Liked: Staff & service
Disliked: Room comfort
Fhe hotel was ok. It smelt of cigarette smoke alot. The room was nice but the showerhead wasnt fully working and would spray everywhere. The people in the room next to us were up all night.
We ended out stay early and went somewhere else as the access to the train was not easy.
The restaurant had apparently shut down a year ago so no food or drinks available. The room had bedding in that had what looked like urine stains on the bedding. The shower was full of mould, there was noise all night long. The place is not manned on reception from 9pm-9am so anything can and did happen. Expensive for what it is. Felt more like a dormitory with a hotel price.
In need of a little TLC.. but adequate and comfort
Nice quiet location.. Lidl supermarket and a variety of outlets nearby..
About a twenty minutes walk away from the train station to get into Amsterdam centre..
Fyi €8.. return..
Check in was simple and pleasant enough fyi..no staff after 9pm.. so please make sure you advise before arrival if you need to check in later..
Given a key for our room door and proceeded up the stairs to our room...no lift here..
The room was clean and adequate for our two night stay..
But be aware the property and it's rooms look nothing like the pictures on the website..
It's rather tired and in need of a little TLC..
But it's clean and the bed was very comfortable with a great shower.. so not complaining for me and the price of our stay I would be quite happy to return..
No pillow case, bugs all over the bathroom, chairs and closet falling apart, I paid for 4 nights but I only stayed for 1 night, I’ll stay away from this place
The online description is deceiving compared to the reality. The property is hostile looking and the room was smelly and dirty with no cleaning staff available. No public transport accessible. Please this place shouldn’t be recommended nor listed online.
Beds were single beds on a double matress that kept falling off we had a hole in our basin hole in the shower curtain toilet flush button was snapped in half its right over the top of airplane flight path and you have to pay 25 euro per nighr for the aircom