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Novotel Amsterdam City

4.0 star property

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Photo gallery for Novotel Amsterdam City

Front of property - evening/night
Standard Room, 2 Twin Beds | In-room safe, blackout drapes, soundproofing, iron/ironing board
Bar (on property)
Meeting facility
In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Europaboulevard 10, Amsterdam, 1083 AD
  • Amstelpark
    ‪3 min walk‬
  • RAI Exhibition and Congress Centre
    ‪12 min walk‬
  • Shopping Center Gelderlandplein
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Mercure Amsterdam City

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1003)
The price is $99
per night
$120 total
includes taxes & fees
Mar 3 - Mar 4
Mercure Amsterdam City

About this property

Novotel Amsterdam City

4-star Amsterdam hotel, connected to the convention center in Amsterdam South
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 20 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13993 square feet (1300 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Amsterdam City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
URBN - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 34 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (13,993 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Handrails in stairways (39 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Novotel Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michaela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast with good access to Rai transport hub.
Stayed 3 nights in Oct 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get an Uber or taxi to the city center. Nice park across the street. Metro was a couple blocks away. Good breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petra

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very professional, clean - nice stay overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Junipero

Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Traveled with partner
Very helpful staff and great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

aurelio

Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Joysree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where nice location and excellent place to stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Dr Moses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to attend conference
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Clean and comfort.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and reasonably priced. Easy connections to city centre.Staff were very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with outstanding breakfast buffet which was a favourite for my kids. The gym and sauna facilities are also of top quality.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort
Amazing breakfast
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location near the metro. Ideal for visiting Amsterdam. Clean room, bedding and towels. Hairdryer provided. Bring travel plugs. Shelf in wardrobe was broken though. I’d still recommend. Great for the price of a triple room. Very comfy mattress!
Stayed 3 nights in Jul 2024

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, accessible by train and tram.
This is our third stay in a Novotel, our first in Amsterdam. We find this hotel chain very reliable. The hotel itself is in a nice location, accessible by train as well as tram. The hotel was booked fully and they couldn't give us our room even 30 minutes earlier than check in time. But we got connecting rooms upon request. Breakfast at all novotels we stayed, including this one, is awesome. If you are used to included breakfast in US hotels, you will be amazed at the range of options in a Novotel in Europe! It is not cheap and usually not included. But if you pay for breakfast when booking the room it is much cheaper than if you pay after check in. At this hotel kids under 16 are free, so we effectively had to pay for only 2 adults. Totally worth it, especially before a day of sightseeing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Nice staff!
Stayed 4 nights in Jul 2024

6/10 Okay

Amanda

Stayed 4 nights in Jul 2024

8/10 Good

kuzi

Stayed 3 nights in Jul 2024

10/10 Excellent

NITIN

Stayed 5 nights in Apr 2024

2/10 Terrible

Puja

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience since the start. Booked the hotel from 11-14 July but due to some personal reason had to travel on 12 and stay till 15 July so paid extra for a day more. Now my disappointment starts when I reached the hotel on 12th July around midnight which I informed them in advance. 1) hotel staff (guy) was mentioning about no show extra charge but when I tried to explain that I have already paid from 11-14 and one additional day 15th July too. I tired to explain to them that we don’t need the money back of the day we didn't stay as it was us who came late but I was not happy to pay more. But he just cut me off, spoke really rudely and told me to not to speak. Next day I requested the staff to provide us with the previous staff name but they refused 2) on Sunday morning we met one lady staff ( I think she was supervisor of housekeeping) who spoke English we requested her to leave some fresh towels as they didn’t leave any on the previous day and water. But to our disappointment they didn’t even clean the room let alone leaving extra towels or water. AC was not working properly. Overall very disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024