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Novotel Amsterdam Schiphol Airport

4.0 star property

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Photo gallery for Novotel Amsterdam Schiphol Airport

Property entrance
Lunch, dinner served; international cuisine, alfresco dining
Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
$98
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
Taurusavenue 12, Hoofddorp, 2132 LS
  • Place, Winkelcentrum Vier Meren
    ‪15 min walk‬
  • Place, World Trade Center Schiphol Airport
    ‪6 min drive‬
  • Place, Rijksmuseum Amsterdam Schiphol
    ‪7 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪7 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed with Sofa bed

Comfort Room, 1 Double Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(33 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(93 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Accessible)

  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Amsterdam Schiphol Airport

4-star Hoofddorp hotel close to Winkelcentrum Vier Meren
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available on request.
Novotel Amsterdam Schiphol Airport offers 314 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 17 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13993 square feet (1300 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Novotel Amsterdam Schiphol Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Gourmet Bar - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gourmet Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (13,993 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.29 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 18 per day
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Higher than standard internet speeds are available for a surcharge.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Amsterdam Schiphol Airport opening December 2015 Hotel
Novotel Amsterdam opening December 2015 Hotel
Novotel Amsterdam Schiphol Airport opening December 2015
Novotel Amsterdam opening December 2015
Novotel Amsterdam Schiphol Airport Hotel
Novotel Amsterdam Schiphol Airport Hotel Hoofddorp
Novotel Amsterdam Schiphol Airport Hotel
Novotel Amsterdam Schiphol Airport Hoofddorp
Hotel Novotel Amsterdam Schiphol Airport Hoofddorp
Hoofddorp Novotel Amsterdam Schiphol Airport Hotel
Hotel Novotel Amsterdam Schiphol Airport
Novotel Amsterdam Schiphol Airport (opening December 2015)
Novotel Amsterdam Schiphol
Novotel Amsterdam Schiphol
Novotel Amsterdam Schiphol Airport Hotel
Novotel Amsterdam Schiphol Airport Hoofddorp
Novotel Amsterdam Schiphol Airport Hotel Hoofddorp

Novotel Amsterdam Schiphol Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Subha

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service could improve

The hotel is clean, modern, and very comfortable — more American-style than typical European hotels. The rooms and beds are spacious and well-appointed, making for a pleasant and restful stay. It’s also conveniently located, especially for those needing access to the airport. However, the service was seriously lacking. There were long lineups at reception at all times of day, with only one or two staff members trying to manage the entire front desk. My room was missing basic toiletries like soap and conditioner, and to make things worse, the phone in the room didn’t work, so I had to go down in person to request them. After waiting in a long line, the receptionist assured me someone would bring them up. An hour later, nothing. I went back down, skipped the line, and she said they were really busy but would call again. No one ever came. Completely unacceptable for a hotel in this category. The ladies at reception were nice once you got to them but it took too long. Also, the bar took way too long to serve a couple of drinks that we wanted to take to our room. Check-in and check-out also took far too long due to understaffing. Lastly, while the hotel advertises itself as an “airport hotel,” there is no shuttle. Instead, you have to take a 5-minute train ride followed by a 5-minute walk — not terrible, but still misleading, especially since the train requires a paid ticket and isn’t ideal for travelers with heavy luggage or tight schedules.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Sze Chai

Stayed 1 night in Jul 2025

10/10 Excellent

EMEKA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Virochan

Stayed 2 nights in Aug 2025

6/10 Okay

Douglas

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great to commute into Amsterdam. Close to airport. We ate in Restaurant which was amazing - great variety and good kids meal options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, perfect location to get into central Amsterdam! Would highly recommend and will prefer to stay here again for future trips!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Li-en

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Stayed 3 nights in Jul 2025

6/10 Okay

Stefan, Cauayan City

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy Hotel so near Schipol

Classy Hotel in a very convenient location to Schipol. Train is very simple to the airport or to Centraal Station in Amsterdam. there's a bus next to train if you need a 5am bus as train wasn't till 542. 4 min to airport 15 to Amsterdam. Room was spotless loads coffee tea in the room. Nice bathroom good shower. Really clean. Restaurant serves a nice dinner if you don't want to eat out. Credit to check in staff she got mean the room early as we had traveled 9 hours. recommend highly
Stayed 3 nights in Jul 2025

10/10 Excellent

Hayley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Areesha

Stayed 3 nights in Jul 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Marinés

Liked: Cleanliness, staff & service, property conditions & facilities
Super experience
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel has never disappointed us, it doesn’t matter if we were in Yangon or this one in Amsterdam. Keep it up!
Stayed 1 night in Jul 2025

2/10 Terrible

Manoj

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel for four nights, and it was, without question, one of the worst experiences I’ve ever had at a so-called premium property. The service—or complete lack thereof—was nothing short of appalling. From the very beginning, it was clear that guest comfort and hospitality were not priorities for the staff. Despite daily requests, my room was never cleaned. Every evening, I would return to find the room in the exact same condition: trash piling up, no clean towels, bed unmade, and linens unchanged. When I complained to the front desk, the excuse was always the same: “There was a ‘Do Not Disturb’ sign on the door.” This was a blatant lie. There wasn’t even a DND sign in the room to begin with. To make matters worse, when I requested cleaning upon returning to the hotel in the evenings, I was told by the reception staff that it was their eating time and someone might come later. Let that sink in—staff deliberately prioritizing their break over a paying guest’s basic needs. This is not just negligent—it’s disrespectful. It felt like they went out of their way to inconvenience guests, or worse, simply didn’t care at all. This kind of treatment is completely unacceptable at any hotel, let alone one that charges premium rates and pretends to be a luxury establishment. The indifference shown by the staff, the lack of accountability, and the outright refusal to provide basic services show a deeply flawed operation with no regard for its guests.
Stayed 3 nights in Jun 2025

8/10 Good

Maja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for early flight in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel but rez problem

the room and hotel were awesome - Hotel.com did great - but for 30 min the desk could not find my reservation -
Stayed 1 night in Jun 2025

10/10 Excellent

Ishani Pinakin

Liked: Cleanliness, property conditions & facilities, room comfort
Good location. Nice hotel
Stayed 1 night in Jun 2025