Pestana Amsterdam Riverside

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Amsterdam Riverside

Exterior
Pool
Executive Room, Terrace, Annex Building | Terrace/patio
Reception hall
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Amsteldijk 67, Amsterdam, 1074
  • Heineken Experience
    19 min walk
  • ARTIS
    3 min drive
  • Rembrandt Square
    5 min drive
  • Amsterdam (AMS-Schiphol)
    22 min drive

Room options

Loft

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft (Double)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Loft (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (Double)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Loft (Triple)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive River View

  • 291 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, Terrace, Annex Building

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

Clock Tower Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Mezzanine (Triple)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Annex Building

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, Annex Building

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Premium Studio, Annex Building (3 AD)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building (2A + 2C)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (2A + 2C)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, Annex Building

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pestana Amsterdam Riverside

5-star hotel in Amsterdam South
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite.
Pestana Amsterdam Riverside offers 154 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 936 square feet (87 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pestana Amsterdam Riverside is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
ARCHIVE by Pestana - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (EUR 55 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARCHIVE by Pestana

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 936 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Secured valet parking fee: EUR 55.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Swimwear is required for guests using this property's sauna.
Children under 16 years old are allowed in the pool from 10 AM to 3 PM and must be accompanied by an adult.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Pestana Amsterdam Riverside Hotel
Pestana Amsterdam Riverside Amsterdam
Pestana Amsterdam Riverside Hotel Amsterdam

Pestana Amsterdam Riverside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 811 reviews" "
Rating 8 - Good. 201 out of 811 reviews" "
Rating 6 - Okay. 58 out of 811 reviews" "
Rating 4 - Poor. 35 out of 811 reviews" "
Rating 2 - Terrible. 24 out of 811 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Rooms are large for Europe and extremely comfortable. Great neighborhood and close to shopping transit. If you want a quiet spot away from the crowds, this is it. Thank you to Liliana at the front desk, Paulo who was everywhere and to my bartender friend from Ireland!
Stayed 4 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 stars !
Awesome room ! Outstanding service ! Great location !
Stayed 3 nights in Aug 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was quiet and they were able to check us in early. However, it was raining when we arrived and there are stairs to the reception area and no one came to help us. Also, the restaurant did not open until 3 and had a very limited and expensive menu. This was the only option for food at the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast, walkable neighborhood, great staff and nice spa/gym with excellent massage
Stayed 6 nights in Jul 2024

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 5 nights in Jul 2024

2/10 Terrible

Marcus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many mistakes. 1 star hotel?
They did not have the booked room available at time of checkin, even hours after normal checkin time. Had to switch rooms. Room service food had things included specifically asked to exclude. They gave late checkout as ”compensation” but various employees kept calling to say I was staying after normal check-out time. At check out they had already charged me city tax etc on card from checkin without asking and without possibility to change the card. What a disappointment. The room had a great view over river Amstel from my room, but that was one of few positives. Choose a different hotel…
Stayed 1 night in Jul 2024

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop in
Stopping through for a few nights. This place was beautiful and walkable to many places
Stayed 2 nights in Jul 2024

10/10 Excellent

crompton

Stayed 3 nights in Jul 2024

10/10 Excellent

Sahar

Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff quiet room amazing bed
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Stayed 4 nights in Jun 2024

2/10 Terrible

Rhonda, Spruce Grove

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Restaurant closed while we were there. What food that was available was terrible! Staff was perfect! Would have preferred cooler a/c and cooler bedding.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel so much we are return visitors!
This was a repeat visit for us at The Pestana. We stayed here last year and loved it so much we had to re-book. We love everything about this hotel. The location is a short tram ride or a nice walk into the city center, but there is so much to do in the neighborhood the hotel is in. The staff is SO attentive and go above and beyond to make sure your stay is perfect. The rooms are beautifully designed and the beds are extremely comfortable. We look forward to our future visits at this gem of a hotel!
Stayed 1 night in Jun 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre
The hotel was beautiful and the room was clean and comfortable. Breakfast was appalling and not worth the money, it was extremely expensive for what it was. Avoid the mini bar - its i s chargeable and hefty prices! There is only one carton of water each on arrival which doesn't get replenished during your stay. I asked for milk for the coffee at reception and was told they had none. For a 5 star hotel, it was not great and very expensive for a two night stay on the outskirts of Amsterdam
Stayed 2 nights in Jun 2024

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

2/10 Terrible

Dan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this so-called 5-star hotel, but my experience was far from what I expected. Here are the main issues I encountered: 1. Noisy Air Conditioning: The air conditioner was extremely noisy. When I raised this issue with the staff, they claimed it was normal. We had to turn it off to get any sleep, which made the room uncomfortably warm. 2. Broken Curtain: The curtain in our room was broken, causing us to wake up at 6 AM due to the sunlight streaming in. This was incredibly frustrating and disrupted our sleep. 3. Unhygienic Free Bottle of Water: The hotel provided a complimentary bottle of water, but it had hair on it. This was a significant hygiene concern and quite off-putting. 4. Misleading Photos: The room had only one small window, which was completely different from the photos advertised. The lack of natural light made the room feel cramped and claustrophobic. 5. Small Room: The room itself was very small, much smaller than what was depicted in the pictures online. It felt like a significant downgrade from what we were expecting. Overall, I was highly disappointed with my stay. Despite the hotel’s 5-star rating, the experience did not meet basic expectations of comfort and cleanliness. I would not recommend this hotel based on my experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room change
Our room was not available as the hotel was fully booked so they gave us an upgrade to a special room however this room was very inconvenient because it had many stairs and no separation between sleeping room and rest of the room such as bathtub etc. The staff was very helpful in trying to find us a better room and the following day they managed to find a suitable room
Stayed 2 nights in Jun 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Stewart Alexander

Stayed 3 nights in May 2024