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Ruby Emma Hotel Amsterdam

4.0 star property

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Photo gallery for Ruby Emma Hotel Amsterdam

Exterior
Resident Room | View from room
Resident Room | Bathroom | Designer toiletries, hair dryer, towels
Bar (on property)
Wow Room | Bathroom | Designer toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Amstelvlietstraat 4, Amsterdam, 1096 GG
  • Johan Cruyff Arena
    ‪5 min drive‬
  • Rijksmuseum
    ‪9 min drive‬
  • Van Gogh Museum
    ‪9 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪14 min drive‬

Room options

View all photos for Cosy Room

1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Wow Room

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mate Room

Mate Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Mate Room

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Resident Room

Resident Room | View from room

Resident Room

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Loft Room

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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The price is $162 total
includes taxes & fees
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About this property

Ruby Emma Hotel Amsterdam

4-star hotel in Amsterdam East
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ruby Emma Hotel Amsterdam offers 286 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ruby Emma Hotel Amsterdam features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Amsterdam hotel also offers express check-in, express check-out, and a front-desk safe.

Ruby Emma Hotel Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO

Ruby Emma Hotel Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1029 out of 1475 reviews
Rating 8 - Good. 302 out of 1475 reviews
Rating 6 - Okay. 76 out of 1475 reviews
Rating 4 - Poor. 27 out of 1475 reviews
Rating 2 - Terrible. 41 out of 1475 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Traveled with group
Liked: Amenities, property conditions & facilities
Value for money. Windows didn’t open and room temperature set at 18degrees so no natural flow of air and the room can get hot. Complementary drink or room service to clean your room. Drinks are expensive & breakfast is continental. There is a great Italian restaurant & cafe in walking distance behind the hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 5 nights in Apr 2025

8/10 Good

Oliver Lee

Liked: Amenities
Location was very convenient for all trip destinations. Took 10 minutes to get into Amsterdam Central from Ruby Hotel. Also convenient location for the fast train to Leiden/Rotterdam. Hotel was lovely and check in was extremely easy and straight forward. Love that you can exchange a cleaning service for two free drinks. Drinks at hotel were good. McDonald’s opposite though it is more expensive than McDonald’s in the centre. Dominoes deliver to hotel. Hotel was clean and tidy though wish room had some English tea only had herbal.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Disappointing, look at my other review of this hotel
Stayed 1 night in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Turned up late (sound 10pm.was told the chef went home at 9!)so no feed available. £40euro for a bottle of average wine. Staff not overly helpful. Room wasn't overly clean. Water (I think) stains on toilet seat and floor, hadn't been wiped. The pillows are to thick and very uncomfortable. Bed was good. Shower was really good. Breakfast! - 25 euro each! Not worth 15 euro. It is a handy hotel to get to the train station to get into Amsterdam central.
Stayed 1 night in Apr 2025

8/10 Good

Dianika Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kotone

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

KRA

Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good except no toothbrush
Stayed 5 nights in Apr 2025

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and the bed was very comfortable. Loved the bath that came with the room. However the room was very hot and we couldn’t get any airflow
Stayed 2 nights in Apr 2025

6/10 Okay

David Calix

Liked: Cleanliness, staff & service, property conditions & facilities
While the property was lovely and the staff friendly and accommodating, the automated technology in the room led to a frustrating stay. The lights are remotely controlled by an iPad and some are also automated, so they come on when you don't want them to. For example, when you need to use the bathroom at night, the light in the WC turns on automatically, along with a bright night light in the hall, illuminating the room and waking my husband. Worse yet, I'm often the up before my husband
Stayed 8 nights in Mar 2025

10/10 Excellent

deborah, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro station easy access
Stayed 6 nights in Mar 2025

10/10 Excellent

Nathaniel

Stayed 10 nights in Mar 2025

8/10 Good

Lorenzo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 10 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025

6/10 Okay

Geysa

Traveled with family
Liked: Cleanliness

Not Ideal for Family

I did not like this hotel at all. It may look cool to press a button and have the elevator flash a light to indicate which one is available and to simply drop off your key card into a box for the check out (all very convenient). However, face to face support is still needed. I had only one towel in my room but luckily found someone in the corridor to ask for more (or???). The room was hot and noisy. Even the mattress was squeaky. The TV was the worse— not connecting possibly because of the bad internet signal. Bathroom is wide open. Excellent standing shower but if you want privacy— there’s none (glass door). Would not recommend this hotel for family. Good room space and amenities including a small fridge. Good for business trip. Well located near metro.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
Loved the location as it was a very short walk to the metro which took us into the city in 10 minutes. Loved the eco friendly aspects of the hotel. Very modern and chic. Quiet area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Stayed 6 nights in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyra Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jan 2025

10/10 Excellent

Diane

Stayed 3 nights in Apr 2025