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Ruby Emma Hotel Amsterdam

4.0 star property

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Photo gallery for Ruby Emma Hotel Amsterdam

Exterior
Resident Room | Bathroom | Designer toiletries, hair dryer, towels
Wow Room | Bathroom | Designer toiletries, hair dryer, towels
Resident Room | View from room
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$148
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Amstelvlietstraat 4, Amsterdam, 1096 GG
  • Johan Cruyff Arena
    ‪5 min drive‬
  • Rijksmuseum
    ‪9 min drive‬
  • Van Gogh Museum
    ‪9 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪14 min drive‬

Room options

View all photos for Cosy Room

1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(64 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Wow Room

9.4 out of 10
Exceptional
(35 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mate Room

Mate Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Mate Room

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Resident Room

Resident Room | View from room

Resident Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Loft Room

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Emma Hotel Amsterdam

4-star hotel in Amsterdam East
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Ruby Emma Hotel Amsterdam offers 286 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ruby Emma Hotel Amsterdam features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Amsterdam hotel also offers express check-in, express check-out, and a front-desk safe.

Ruby Emma Hotel Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO

Ruby Emma Hotel Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1101 out of 1575 reviews
Rating 8 - Good. 315 out of 1575 reviews
Rating 6 - Okay. 88 out of 1575 reviews
Rating 4 - Poor. 29 out of 1575 reviews
Rating 2 - Terrible. 42 out of 1575 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a few metro stops from centre of Amsterdam. Ideally located away from crazy crowds! Took 6mins to get to the centre and back. Hotel room we had was ‘the loft’ … lovely big room with huge memory mattress bed, massive bathtub and double shower. All state owned f the art modern and such a comfortable night sleep. Loved every minute. There are tea/coffe and fridge in every room and also an extra coffee station on every floor with instant hot and cold filtered water. Iron board and iron etc. You choose a free drink (anything from menu) or to have your room cleaned. For sunny staying 3 nights we opted for awesome cocktails! The room is operated by iPads inside which change different tones for lighting, tv, temperature and external automatic shutters. Staff were so friendly and nothing too much trouble. Would stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Jo Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel that is 5 metro stops from the centre of Amsterdam (15 minutes). The rooms are a good size with great amenities, quiet with blackout blinds. The hotel staff are friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Tyler Gordon

Liked: Cleanliness, property conditions & facilities
Great hotel! Only a ten minute metro ride to central Amsterdam. 2 minute walk to the metro station. Quiet area. Beautiful clean rooms! Would stay here again.
Stayed 5 nights in May 2025

6/10 Okay

Ramanan

Traveled with partner
Disliked: Amenities
Was a decent room, i got the ‘wow’ room, but what was a disappointment is that the cleaner never took the bins we left in our room. At 1 point they even took the bags out of the bathroom bin, which was the only bin in our room, and left the bags on top of where we hang our jackets, which is also in the bathroom. Very dissatisfied with that, first time ever staying at the Ruby hotel, not sure if i would return. We werent even allowed glasses to take to our room? Instead they gave me coffee cups? I was celebrating my anniversary with my wife and had to drink wine from a coffee cup, how romantic. Honestly was quite taken back at the service and not in a good way! Thinking about it now wholst writing this message i definitely wont be coming back unless some sort of accountability is taken and some sort of compensation is given.
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would stay here again! The rooms are great and it’s close to the metro station.
Stayed 3 nights in May 2025

10/10 Excellent

Ledian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the front desk and bar people to the room nice a clean.
Stayed 2 nights in May 2025

10/10 Excellent

Nuha

Stayed 2 nights in May 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 7 nights and 6 days with my fiancé. Overall, I think it’s a great place just outside of the Centraal because of how close it is to Spaklerweg station (15 mins away from Centraal station). Also, we loved the elevators system, the quick and easy check-in and check-out procedures, as well as the attentive and kind staff! However, because it’s in the outskirts/suburbs of the city, you don’t get to enjoy Amsterdam’s nightlife as easily as you would if you stayed around Centraal. Another con would be how thin the walls and doors are - we could always hear people in the hallway as well as our next door neighbours beside us. Finally, the last “con” / area for room for improvement would be the breakfast options. Although they have all you can eat breakfast, there wasn’t much variety. Off the top of my head from memory, I believe they just had: fruits (grapes, pineapple, bananas, and melon), hard boiled eggs (they didn’t serve eggs in another way) bread (bagels, toast, croissants, pain au chocolate, and mini powdered jelly donuts), then 3 types of sliced cheese, and 2 or 3 types of cold cuts. They also had coffee, tea, and juice on the side. In short, would have loved some hot plate options like dutch pancakes, scrambled eggs, etc. for a more filling meal.
Stayed 6 nights in May 2025

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic room! Very well equipped and in good distance of the metro to get around. Staff were always very helpful and the bar was superb! Thank you.
Stayed 3 nights in May 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Victoria, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful room, beautiful hotel, luxury rooftop. This is one of the best hotels I have ever stated in Europe thank you.
Stayed 4 nights in May 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is AMAZING! It’s 3 mins away from the Metro station (Spaklerweg station). It takes you straight to central station. There is a metro every 5 mins and the trip takes about12 mins to go to central station. The room is super spacious and very modern. It’s sparkling clean and there is housekeeping everyday. There is an iPad for climate control and lights (or you could use the switches). There is also a walk-in shower (two shower heads). It’s incredibly comfortable and luxurious. A steal for the price! There is also a nice breakfast (two price options).
Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay.
Stayed 2 nights in May 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is incredibly modern and the staff are so welcoming and friendly. From the moment we entered, we were welcomed and treated like family. The rooms are also so clean and modern. We loved the black out shades, how everything was controlled from an iPad and how spacious the room was. I also loved how easy the train was to access nearby. It's also a quiet area so you can definitely get some rest. I highly recommend this property!
Stayed 3 nights in May 2025

10/10 Excellent

Brieanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

This hotel is amazing! I have stayed with Ruby hotels in one other country in the past and really love the Ruby hotel line. They are well designed hotels and feel very spacious once inside the room. I loved the area surrounding the hotel and it made transportation by the train very easy. The hotel also has a nice seating area in the lobby to just relax at the hotel in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pallavi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, perfect location. Can’t wait to stay here again on our next trip to Amsterdam
Stayed 2 nights in May 2025

10/10 Excellent

Walter Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was an extraordinary architectural dream, with features such as collapsible outside blinds on a triangular loft style apartment. The staff was a variety of age and nationality with a redeemable quality of kindness and talent. The building lent itself to a quite but organized peridymn. Overall, I would recommend this stay over anything downtown Amsterdam.
Stayed 6 nights in May 2025

8/10 Good

Shivani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, with a lot of modern features. I found the services to be lacking at first, but later on learned that they are available just not easily identified. So ask the staff if you're interested in something that isn't firstly visible.
Stayed 7 nights in Apr 2025

8/10 Good

Harman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer hotel. Rooms could be more airy. Could have better options for toiletries. Breakfast was €24 pp which felt total waste of money. You’d be better off with McDonald’s which is right in front of the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 4 nights in May 2025

8/10 Good

Jonathan

Liked: Property conditions & facilities
Nice
Stayed 7 nights in May 2025