Room Mate Aitana, Amsterdam

4.5 star property

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Exterior
Exterior
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
IJDok 6, Amsterdam, 1013
  • Anne Frank House
    ‪15 min walk‬
  • Dam Square
    ‪19 min walk‬
  • Amsterdam Museum
    ‪4 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Superior Twin Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 1 Queen Bed (Cosy)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, Corner

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Room Mate Aitana, Amsterdam

4-star hotel in Amsterdam City Centre
A fitness center, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This family-friendly hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Room Mate Aitana, Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 7:30 AM and noon.
Children aged 12 and younger eat free breakfast.
Ijdock - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 24.50 for adults and EUR 24.50 for children
  • A bar/lounge

Restaurants on site

  • Ijdock

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 24.50 for children
  • Self parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 735 out of 1139 reviews
Rating 8 - Good. 282 out of 1139 reviews
Rating 6 - Okay. 65 out of 1139 reviews
Rating 4 - Poor. 31 out of 1139 reviews
Rating 2 - Terrible. 26 out of 1139 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neophytos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, easy 10mins walk to central. Lovely area around the hotel
Stayed 3 nights in Feb 2025

6/10 Okay

Lynsey

Traveled with group
Liked: Staff & service
Good location away from central Amsterdam but still so much within walking distance. Upon check in we were asked if we’d prefer to be closer to the elevator or if we’d be okay a few rooms up with a nice view. That was really appreciated. Hotel room was a good size with soft beds and pillows. Only negative was room cleaning was happening at 5pm after we’d been out all day and wanted to rest in our room before supper.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were so friendly and really looked after us. We would definitely stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Guillaume

Stayed 1 night in Jan 2025

6/10 Okay

Jamie

Liked: Cleanliness, room comfort
The hotel was nice enough, as were the staff but it was very disappointing only to be informed the lounge/bar was being refurbished just a couple of weeks before our stay! I expect the hotel management would have known these dates many weeks, if not months, before we were due to arrive, so feel we were deceived into making a booking at a hotel with reduced facilities (we really wanted to use the bar lounge, it looked nice in pics, part of the reason we booked the hotel!)
Stayed 3 nights in Jan 2025

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and very large room, 3 friends staying and there was more than enough room for us all. Modern room with lovely views over the city. About a 15-20 min walk to red light / dam square which is perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Weike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best harbour view. Spacious. Perfect for family

This is the best hotel in Amsterdam. My family and I have a great time at this hotel. A modern hotel. It is perfect for travelling with your family. If you choose junior suite you can enjoy the best harbor view. The location is perfect. You can easily walk to the city center and enjoy Jordaan canals. The staff and managers from the hotel are very professional and helpful and welcoming. The team truly reflects the Assistant Director’s, great characters and leadership. They truly cares about their guest satisfactions. The room is spacious and clean. We would definitely recommend this hotel to family and friends, and one day would come back again.
Stayed 5 nights in Dec 2024

8/10 Good

Jennie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like my stay at this hotel. Staff were friendly. My room was exactly what I expected.
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Avichai Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is going through major renovations. Our initial room on the 5th floor was showing its age and did not have hot water in the shower. We asked for a change of room and received a room/suite on the 7th floor which was already renovated. Staff accommodated all our needs and were very pleasant. Lighting was a bit sparse in the room but the view overlooking a canal and small harbour was beautiful.
Stayed 4 nights in Jan 2025

6/10 Okay

sacha

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Be aware the hotel is under renovation and it wasnt advertise!!They sent a message after we booked that the loby and restaurant are under construction. It wasnt possible to cancel since our reservation was booked on the same day... otherwise room was clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
So Quiet and spacious rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

RACHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicer places in Amsterdam
Stayed 4 nights in Oct 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this property. Staff were friendly and helpful and the room was lovely
Stayed 1 night in Jan 2025

2/10 Terrible

Andris

Business traveler
Disliked: Amenities, property conditions & facilities
Whilst pleasant customer service, the room was dark with only behind furniture lighting and some really poorly lit table lamps. I get it you are preserving energy but if I couldn’t work due to the poor lighting that’s no excuse. Limited breakfast options apart from basic food in a meeting room. At €25. Hardly value for money. Avoid.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Damini, Manchester

Stayed 2 nights in Jan 2025

10/10 Excellent

Firas

Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

sabrina

Traveled with family
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

sabrina

Traveled with family
This place is great! Amazing location.
Stayed 2 nights in Jan 2025

10/10 Excellent

myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most awesome place i have ever stayed thats why ive been back and will continue to come back
Stayed 3 nights in Dec 2024

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , close to everything , very helpful staff , friendly and polite , specially the ladies at reception always bigs smiles :) <3 love that , polite , Only one thing I didn’t like : house keepers came to my room and they opened and entered without knocking my and my partner were inside , but everything else was amazing
Stayed 2 nights in Jan 2025