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Swissôtel Amsterdam

4.5 star property

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Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Reception
Bar (on property)
Suite, 1 King Bed, City View | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Damrak 96, Amsterdam, 1012 LP
  • Dam Square
    ‪2 min walk‬
  • Anne Frank House
    ‪9 min walk‬
  • Rijksmuseum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Room, 1 Double Bed

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (2125)
$321 nightly
The price is $321 total
includes taxes & fees
Park Plaza Victoria Amsterdam

About this property

Swissôtel Amsterdam

4.5-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Swissôtel Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alan, West Palm Beach

Liked: Cleanliness, property conditions & facilities
Perfect location
Stayed 5 nights in Apr 2025

10/10 Excellent

johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay here.

Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, professional
Stayed 3 nights in Apr 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our air conditioning did not work well for the first two nights. Breakfast was very good. Great location. Staff were very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. Very clean. And the reception staff are AWESOME. Highly recommended. We really enjoyed it .
Stayed 2 nights in Apr 2025

10/10 Excellent

MICHELLE, Heber City

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the people who work here are very nice!! Restaurant is good! You are around the square. So lots of people and kind of touristy.
Stayed 1 night in Apr 2025

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there

Very professional and close to everything
Stayed 3 nights in Apr 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia listing showed on site parking or valet parking which was the main reason we booked it. Turns out there is no parking. It is a good location and a decent place, but would not have picked it knowing the parking situation.
Stayed 2 nights in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was perfect for what we wanted. Great location and very clean and comfortable. Only issue we had was the temperature, the room was sweltering and we really couldn’t cool it as the aircon was set throughout the hotel to winter, so wouldn’t blow cold. This is the only reason I haven’t scored the hotel higher.
Stayed 2 nights in Mar 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

GÜLSÜN

Stayed 4 nights in Mar 2025

10/10 Excellent

Jannet

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful propert. Very centraly located and only a 10 minute walk to main train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Everytime I visit Amsterdam, I stay at Swissǒtel. I love that is right in Dam Square, with everything great that Amsterdam has to offer in walkable distance. It’s such a vibrant and buzzing city, and I will always return to enjoy my favourite city. To the staff, thanks for making my stay great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious. However, my room had a tiny window looking at the back of the building. Hotel had a great breakfast buffet. Very conveniently located right at the center of the city.
Stayed 3 nights in Mar 2025

8/10 Good

Adrine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is right at the center with a view of the Dam Square. The rooms are spacious and clean. Breakfast served was pretty good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at Swissotel! The location is unbeatable—right in the heart of Amsterdam, making it easy to explore. The rooms were spotless, comfortable, and well-appointed. What truly stood out was the exceptional staff—friendly, attentive, and always ready to help. Their hospitality made my stay even more enjoyable. If you’re looking for a top-notch hotel with great service and a prime location, this is the place to be. Highly recommend!
Stayed 6 nights in Mar 2025

8/10 Good

YAT MENG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Dam Square, plenty of food and shopping options. Walkable to canal tours, central station and even Jordan area. Can be a bit noisy because we are next to the busiest street in Amsterdam.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in the heart of central Amsterdam
Stayed 6 nights in Dec 2024

2/10 Terrible

Sigal

Stayed 2 nights in Mar 2025

6/10 Okay

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and clean the staff was so friendly and helpful couldn’t fault a thing 10 out of 10
Stayed 2 nights in Mar 2025

8/10 Good

Federico

Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Stayed 3 nights in Mar 2025

8/10 Good

Navraj

Stayed 3 nights in Feb 2025