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The Bank Hotel

3.0 star property

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Photo gallery for The Bank Hotel

Penthouse, City View | View from room
Lobby lounge
Reception
Double Room, Terrace | Terrace/patio
Penthouse, City View | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Haarlemmerstraat 120, Amsterdam, 1013 EX
  • Anne Frank House
    ‪10 min walk‬
  • Dam Square
    ‪14 min walk‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪30 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 376 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double or Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse, City View

Penthouse, City View | In-room safe, desk, blackout drapes, iron/ironing board

Penthouse, City View

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace

Double Room, Terrace | In-room safe, desk, blackout drapes, iron/ironing board

Double Room, Terrace

  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Property amenity

Standard Double or Twin Room

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 376 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Park Plaza Victoria Amsterdam

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1815)
The price is $502
per night
$610 total
includes taxes & fees
Apr 9 - Apr 10
Park Plaza Victoria Amsterdam

About this property

The Bank Hotel

3-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
The Bank Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Amsterdam hotel also offers tour/ticket assistance, a front-desk safe, and an elevator.

The Bank Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Bank Hotel has a restaurant on site.

Languages

Dutch, English, Greek, Portuguese, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 3 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bank Hotel Amsterdam
The Bank Hotel Hotel
The Bank Hotel Amsterdam
The Bank Hotel Hotel Amsterdam

The Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 532 reviews
Rating 8 - Good. 184 out of 532 reviews
Rating 6 - Okay. 53 out of 532 reviews
Rating 4 - Poor. 17 out of 532 reviews
Rating 2 - Terrible. 7 out of 532 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Wonderful hotel in a perfect location.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, Evanston

Great location! Hotel Cat was a bonus!
Stayed 2 nights in Dec 2024

6/10 Okay

Clare

Liked: Staff & service, room comfort
Small room
Room was small and full of damp although had the most comfy bed
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabrielle Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in Nov 2024

8/10 Good

Sikun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view of Amsterdam from the Panthouse! The elevator only reached one level below the panthouse so we had to carry our luggage up on the narrow stairway.
Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Liked: Staff & service, room comfort
The location was amazing and the bed and bathroom great but the room was tired looking and the walls were very scuffed and there was a big stain on the chair.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay loved this hotel and especially the penthouse room
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kerry

Stayed 2 nights in Oct 2024

8/10 Good

Paul, Fullaton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

6/10 Okay

Amy

Traveled with partner
Liked: Staff & service
Staff was very nice and friendly. I dont necessarily thi k the room was dirty but the look of the shower handle and sink made it seem like it is. Also the floor was a bit dirty so we only walked around with shoes on. Honestly my biggest issue though was that you cant control air in your room. They had turned on the heat so the best we could do was open a window and i was sweating the whole time.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a 10 minute walk from the train station and in a quiet, foodie neighbourhood. We picked the perfect spot- and the resident cat greeted us!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff were exceptional. Very helpful and one in particular went out of her way to help us. Thank you. Nice location, close to train and great dining
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for 4 - Excellent
The staff was friendly and the rooms are comfortable and clean. Central location was great. Highly recommend The Bank Hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, staff really friendly and helpful, location less attractive.
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The room was really spacious and had tons of natural light. The staff really helpful & welcoming! I loved the location, it was walking distance to so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cathrine

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a perfect location! It has a lot of potential if it were better maintained & the staff more knowledgeable. We booked with Hotels.com, & the photos led us to believe we reserved a room with a balcony; the only reason we chose the hotel, as an outdoor space was essential for our six-day stay. Upon arrival, we were informed our room did not have a balcony. Although the receptionist said they would look into the photos, we were not offered any compensation. We asked to change rooms, but all the rooms with balconies were already booked. The hotel could really use a deep clean. The walls in the stairwell leading to the rooms are dirty, the place needs fresh paint, & the housekeeping staff needs improvement. Our bathroom had a musty smell, with moldy caulk around the shower. The sink did not drain properly, & the overflow pipe was taped up, which seemed to be the source of the bad odor. We mentioned this to reception, but nothing was done. The bathtub hadn't been cleaned from the previous guests, & despite bringing this to the staff’s attention, it was never cleaned, so we didn’t use it. The floors were “clean” except for the dust and dirt under the furniture, which looked like it was never moved, leaving dust on the wood floors. Redeeming factors were the comfortable bed & the prime location. If the hotel improved its cleanliness, ensured the photos were accurate, & provided staff with more training, this place could be a gem! Truly not sure we would return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Brendon

Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I picked this property for it's safe and convenient location and upgraded to the Penthouse as the photos and description (on this platform and others) showed a decorative tub overlooking the city and a balcony view- perfect for Amsterdam, right? Well first off, you can only take the lift to the 4th floor and then you have to lug your suitcase up narrow flight of stairs. While this is somewhat normal in Europe, the website didn't provide that information. Luckily, that didn't cause an issue- more of an inconvenience. The real problem was when we entered our room and immediately noticed there was no tub in the room and no balcony. I called down to the front desk right then and expressed my concern that we had the wrong room. I was told that there are two different penthouses, one with the tub and one without, but that neither had a balcony. The front desk told me they'd look into the issue and follow back up. They never did. They never offered to move us to a room with a balcony, and didn't offer to move us into the penthouse we booked when available. Additionally, the shower handle was broken and so was the sink (huge crack where the drain is). What made matters worse is that in the middle of our stay (about 5 days), we hear them checking someone into the other penthouse for one night!!!! So essentially, they could've made things right and moved us into the correct room for a shorter amount of time so we could have the room we booked, and they did not. They didn't care enough
Stayed 4 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful in giving dining suggestions and directions. They also provided us with convenient and timely taxi service. Rooms were also very nice. Location a plus for walking and shopping.
Stayed 1 night in Jul 2024

8/10 Good

Manuelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
The hotel room was nice. The staff was friendly. The hotel was close to a lot of stores and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Adequate
The hotel staff was friendly and check in was smooth . Though the main door is not so obvious but you will feel safe as the door is locked and you will need to ring the bell.
Stayed 1 night in Jul 2024