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Van der Valk Amsterdam Amstel

4.0 star property

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Photo gallery for Van der Valk Amsterdam Amstel

Front of property - evening/night
Comfort Triple Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Terrace/patio
Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cribs/infant beds
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    ‪5 min drive‬
  • RAI Exhibition and Congress Centre
    ‪5 min drive‬
  • Johan Cruyff Arena
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Penthouse Suite (North)

Penthouse Suite (North) | In-room safe, desk, iron/ironing board, cribs/infant beds

Penthouse Suite (North)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite (South)

Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cribs/infant beds

Penthouse Suite (South)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Suite

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Business Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Business Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Triple Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom) | In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room, Ensuite (Open Bathroom)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Van der Valk Hotel Amsterdam Zuidas

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (387)
The price is $160
per night
$194 total
includes taxes & fees
Feb 25 - Feb 26
Van der Valk Hotel Amsterdam Zuidas

About this property

Van der Valk Amsterdam Amstel

4-star hotel in Amsterdam East
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials and body treatments.
In addition to a full-service spa, Van der Valk Amsterdam Amstel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Van der Valk Amsterdam Amstel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Amstelle - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required.
Buffet 't IJ - This buffet restaurant specializes in local and international cuisine and serves dinner only. Open select days.
Bar Moqum - This bar specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Amstelle
  • Bar Moqum
  • Buffet 't IJ

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moses

Stayed 2 nights in Oct 2024

10/10 Excellent

Yurii

Liked: Cleanliness
Wonderful place
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramone, Orlando

Traveled with partner
Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Ma Cristina De Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was breathtaking and loved the bed. Just not a fan of the vanity kit which include 2 cotton and cotton buds….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sujit

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable up market hotel
Lovely clean hotel. Great friendly and helpful staff every time I've visited. Very close to Overamstel metro station. Good views from the upper floors. Spa is nice, would prefer hot tubs over the pool which can be a little cold at times.
Stayed 3 nights in Sep 2024

8/10 Good

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, lovely staff, good breakfast. Very clean rooms. Dinner menu not to my taste but thats a personal choice, others may like that type of food. The free sauna facilities was fabulous as was the outdoor pool with jacuzzi and jet stream buttons.
Stayed 3 nights in Sep 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic view, great rooms, tasty breakfast buffet!
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was miserably hot and sticky. We hardly slept, having to lay on top of covers for 3 straight nights. Made at least 2 requests to address the AC temp, but nothing they did resulted in a cooler room. Other than that, we enjoyed the property and location. Really close to train station. Nice onsite bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel. Second time staying here. Rooms are spacious and stunning decor (altho some wear and tear in the rooms). The jet bath is incredible! The breakfast buffet is also great, lots of choices depending on what you fancy. I do think some of the food could be seasoned better but still good. The train station is a 5 minute walk from the hotel so easy connections to central Amsterdam and other places. Room service pizza is quick and delicious. All in all a fabulous stay and would recommend for couples looking for a romantic getaway and want some peace and quiet but still within distance to the sites!
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid to stay this hotel if you expected a 4 start
My experience at this hotel was extremely disappointing. If it were a 2 star hotel, I might have understood, but this establishment is far from deserving four stars. The hospitality, the quality of the staff—none of it met the standards one would expect from a 4star hotel. This experience reminded me that stars are not just about having facilities. The mineral water provided in the room could not be opened without a bottle opener, yet no opener was provided. When I inquired at the front desk, I was told that they often forget to place them in the rooms due to the high number of rooms, but at that moment, they had none available. As a result, I tried to open the bottle by other means and ended up injuring myself. The staff were unhelpful and lacked any motivation. They did not assist with our luggage, even though we were struggling with back pain. The prices were set high, but the service did not match the cost. Furthermore, the location is far from the central area, and while the proximity to the subway station is highlighted as a plus, the station leading to the city center was closed, forcing us to rely on taxis. Waiting for a taxi took a long time, making it inconvenient for both business and leisure. I chose this hotel because of the advertised sauna and spa, but found only one small, overcrowded sauna in operation. The so-called heated pool was outdoors and too cold to use. Here’s a piece of advice: Always read reviews starting with the negative ones.
Stayed 5 nights in Aug 2024

4/10 Poor

Craig

Disliked: Staff & service, amenities
A really disappointing stay at a hotel I’ve stayed at several times before and never had issues. Long queue to check in due to there not being enough staff. I informed reception my wife was allergic to feathers and they assured me the room contained no feathers. When we got to the room, two of the four pillows contained feathers as did the cushion on the armchair. We called reception to get them removed and replaced immediately but were just on hold for the minutes before someone hung up! Tried contacting reception via WhatsApp and they got back to us eventually. Someone removed the pillows/cushions and have us one strange pillow to replace them. We asked for another but were told there were no other pillows on the property which was bizarre. Nobody bothered to check on the welfare of my wife who had been exposed to feathers. Robe and slippers no longer provided - have to pay extra to rent those now! Went to the spa and two of the steam rooms weren’t working properly. On checkout the receptionist asked how my stay was to which I replied it was ‘OK’ but she didn’t probe to find out why it wasn’t excellent which seems quite a basic requirement. Overall extremely disappointing/dangerous and we won’t be staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

james

Stayed 2 nights in Aug 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property and I would highly recommend it. It was clean, modern and all the staff were very helpful. This hotel is outside of the town centre so we took taxis everyday in just as an FYI I wouldn't let this put you off though it's a stunning hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train into town centre
Stayed 3 nights in Aug 2024

10/10 Excellent

Laia Segovia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la estancia. El personal era amable, el check in, out fue rapido. Pero solo nos dieron una tarjeta para dos personas.
Stayed 1 night in Jun 2024