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Van der Valk Amsterdam Amstel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Van der Valk Amsterdam Amstel

Front of property - evening/night
Comfort Room, Ensuite (Open Bathroom) | In-room safe, desk, iron/ironing board, cribs/infant beds
Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cribs/infant beds
Couples treatment rooms, body treatments, facials, massages
Couples treatment rooms, body treatments, facials, massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    5 min drive
  • RAI Exhibition and Congress Centre
    5 min drive
  • Johan Cruyff Arena
    6 min drive
  • Amsterdam (AMS-Schiphol)
    19 min drive

Room options

View all photos for Penthouse Suite (North)

Penthouse Suite (North) | In-room safe, desk, iron/ironing board, cribs/infant beds

Penthouse Suite (North)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite (South)

Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cribs/infant beds

Penthouse Suite (South)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Suite

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Business Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Business Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Triple Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom) | In-room safe, desk, iron/ironing board, cribs/infant beds

Comfort Room, Ensuite (Open Bathroom)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Van der Valk Hotel Amsterdam Zuidas

Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (337)
Van der Valk Hotel Amsterdam Zuidas

About this property

Van der Valk Amsterdam Amstel

4-star hotel in Amsterdam East
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials and body treatments.
In addition to a full-service spa, Van der Valk Amsterdam Amstel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Van der Valk Amsterdam Amstel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Amstelle - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required.
Buffet 't IJ - This buffet restaurant specializes in local and international cuisine and serves dinner only. Open select days.
Bar Moqum - This bar specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Amstelle
  • Bar Moqum
  • Buffet 't IJ

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.50 for children
  • Self parking fee: EUR 20.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel for a great price. The rooms are a little too dark for me, but the service was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Grit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel ..
Stayed 1 night in Aug 2024

10/10 Excellent

iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff where lovely & went the extra mile always. bar staff especially. very modern and well maintained. good stay :)
Stayed 4 nights in Aug 2024

10/10 Excellent

Precious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Van der Valk Hotel Amsterdam-Amstel was a pleasant and comfortable experience. The hotel features modern, well-maintained rooms that provided us with a restful environment after exploring the city. The staff were attentive and courteous. The location of the hotel is a definite plus, which made getting around Amsterdam straightforward and convenient. In summary, the Van der Valk Hotel Amsterdam-Amstel provided a comfortable and convenient base for our visit to Amsterdam, and we would gladly stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Florin, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly the staff are and I enjoy the breakfast very much! I didn’t like I had to pay for universal plug in! I think naturally they should just provide it and take it back like other hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

helen Claire beeston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not the best. No transfers offered and spa is outsorced. The team at the bar needs cocktail training love their effort and kindness but the basics like a margarita should be a given.
Stayed 3 nights in Jul 2024

8/10 Good

Claudine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Not central but quick and easy to get there by public transport. Spa was lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Bethiana, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Its was a nice hotel and the staff was friendly. Modern hotel
Stayed 3 nights in Jul 2024

8/10 Good

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, location, and facilities are great. TLDR: Some things could've been better specially considering the price of the stay. I'd most likely come back to this hotel. Things to note prior to booking: Facilities lacking an ice machine. Had to go to the bar to get ice and they could not provide me a bucket of ice. Bar only open until midnight so I couldn't get ice from midnight to whenever they open. Requested more coffee pods at 5am as we had to be at the airport for 8am but there was no room service at that time. Slightly disappointing service hours for a 4-star hotel. The beds are very comfortable, bed holds heat well. I prefer sleeping when it's cold so this was not a plus for me. Just my preference, did not affect the rating of the place. Room thermostat resets once a day back to 21 Celsius. Very annoying when you're jetlagged and trying to sleep then it gets hot all of a sudden. FYI: Does not have NA-style electrical outlets. I thought maybe they'd have the combination-style receptacles due to their clientele. Did not affect my rating of the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Moses

Stayed 5 nights in Jul 2024

4/10 Poor

Nicholas

Traveled with family
Disliked: Staff & service
Van der Valk Amsterdam Amstel
The state of bedding and towels was very poor. They were all very old with holes and wasn’t pleasant to use them.
Stayed 4 nights in Jul 2024

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HUMAN FECES ON THE WALLS FILTHY rooms, literally feces on the toilets and walls, see the pictures Staff is useless drones, manager is a complete joke Amsterdam is a beautiful place, don't let somewhere like this ruin your stay. Take your business elsewhere - AVOID!!
Stayed 5 nights in Jun 2024

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Kasper

Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 5 nights in Jul 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Gorgeous hotel with a phenomenal breakfast buffet- one of the very best we have experienced. Admittedly the bar could be better, but it’s a decent offering and the restaurant also worked in a pinch to provide a solid 3-4 dining experience. Location is excellent as this hotel is very drivable, yet also right next to the metro station and it only takes 15 minutes to get to downtown Amsterdam.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert Kayvan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff. Tom on the front desk was exceptional. The wellness centre was great. Different types of saunas and a lovely pool. Good bikes to hire. Easy to get to city centre on bike. Lovely looking restaurant and bar in hotel. Rooms nice. Good size with lovely bathroom.
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called several times before arrival with questions, and in every case we were given incorrect information about dining options in area (were told there were none because it’s in industrial area even though they have a map with 10 places you could walk to), questions about Johan Cruyff arena rules were met with no answer, “I don’t know” or blank stares, and pool was so cold it felt like the North Sea. Horrible experience with Amstel Restaurant and the Modum (sp?) Bar. Checked with 3 staff members including restaurant manager and front desk manager about dining at restaurant for dinner with party of 3. All confirmed reservation not required and that restaurant closed at 11. NO ONE mentioned that Kitchen closed at 10. When we arrived after day of sightseeing at a little before 10, we were turned away. If you can’t order after 10 then that should be communicated. We were then told Bar restaurant was only option in area - food was so greasy and without flavor, and definitely not appropriate for young child in our party. Service was horrible and we couldn’t get glass of wine for first 30 min because there were “no clean glasses”! No matter what question we asked or help we needed, the staff took zero initiative and either couldn’t or wouldn’t assist.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms with bluetooth and modern bathrooms, plus 24 hour pizza! Steps from the train to central station. Would stay again.
Stayed 6 nights in Jun 2024