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Van der Valk Volendam

3.0 star property

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In-room safe, individually furnished, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Wagenweg 1, Katwoude, 1145 PW
  • Volendam Harbour
    ‪5 min drive‬
  • Dam Square
    ‪21 min drive‬
  • Van Gogh Museum
    ‪22 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪35 min drive‬

Room options

Deluxe Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Van der Valk Volendam

3-star Katwoude hotel with private balconies
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Van der Valk Volendam offers 68 accommodations with espresso makers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished. 50-inch Smart televisions come with satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Katwoude hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 11 meeting rooms are available. This eco-certified hotel also offers a terrace, barbecue grills, and a vending machine. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2025.

Van der Valk Volendam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 3 and younger eat free breakfast.
Martinus - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 21.50 for adults and EUR 13.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Martinus

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Scooter/moped rentals

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to August 7 2025 (dates subject to change):
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
The property will be renovating from September 1 2023 to August 7 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25 per day
Cribs (infant beds) are available for EUR 15 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: EUR 3.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 13.50 for children
  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Van der Valk Volendam
Van der Valk Volendam Hotel
Van der Valk Volendam Katwoude
Van der Valk Volendam Hotel Katwoude

Van der Valk Volendam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 969 reviews
Rating 8 - Good. 372 out of 969 reviews
Rating 6 - Okay. 83 out of 969 reviews
Rating 4 - Poor. 11 out of 969 reviews
Rating 2 - Terrible. 9 out of 969 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Although there was construction at the site it’s well managed and not a hindrance to the stay. Great location and a great stay
Stayed 1 night in Mar 2024

2/10 Terrible

lin

Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Timothy

Stayed 1 night in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
For some reason my room card (room 413) wouldn't work on the 3rd evening, which was a problem as it was after 10.30 in the evening, and i was a single 69 year old traveller. I returned to reception and the card was reset, i returned again to the 4th floor to find it still wasn't working. A member of staff then escorted me to the access door on the 4th floor to ensure it worked the 3rd time.
Stayed 3 nights in Jul 2023

10/10 Excellent

Limor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Paul

Stayed 2 nights in Jun 2023

4/10 Poor

Xiao Yun, Toronto

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was smelled mold, and spayed air freshener which caused even worse. The worst part was no Wi-Fi internet service in our room. We reported the issue the first day after check-in, but no constructional answers for that. No technician came to fix it or no compensation for the inconvenience. The receptionist kept telling me that they can’t do anything because the manager was not there. And no one knew when the manager will reply the emails to address the issue due to the coming weekends. It was absolutely unacceptable no one in the building taking any responsibility to address customer’s requirement. We were very disappointed, and won’t recommend the hotel at all.
Stayed 2 nights in Jun 2023

8/10 Good

Jobst

Stayed 3 nights in May 2023

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Abdelrahman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

miss l t

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Jeannine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Burn up in the rooms over the swimming pool 150-10

No one should ever be given the rooms bed the swimming pool. The rooms were miserably hot and nothing was done. It was terrible and we could not sleep.
Stayed 2 nights in Feb 2023

8/10 Good

KATRINA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Abdelrahman

Stayed 1 night in Oct 2022

10/10 Excellent

avivit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice in Amsterdam area

We stayed there several times in the last12 years. The hotel maintains its good quality of service and comfort. The rooms are large, an excellent breakfast buffet, free parking, and an easy way to go to Amsterdam by public transportation (18 min). Very good restaurant on the premises. We highly recommend it!
Stayed 2 nights in Sep 2022

10/10 Excellent

Perpetua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location nice hotel.

This is a quiet hotel in a good location for sightseeing.The hotel staff were very friendly and helpful. The room was clean and comfortable with a great walk in shower.
Stayed 3 nights in Sep 2022

10/10 Excellent

Andries

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Vaughan

Liked: Staff & service, property conditions & facilities
Bar staff were courteous. Breakfast needs to have more of a selection. Limited with fruit and cereals etc.
Stayed 4 nights in Jul 2022

10/10 Excellent

Richard

Stayed 1 night in Apr 2022

10/10 Excellent

E H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021