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XO Hotels City Centre

3.0 star property

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Photo gallery for XO Hotels City Centre

Lobby
View from property
Reception
Property entrance
Standard Quadruple Room, Multiple Beds | In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Beursstraat 11 - 19, Amsterdam, 1012JT
  • Dam Square
    ‪6 min walk‬
  • Amsterdam Museum
    ‪10 min walk‬
  • Anne Frank House
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple room souterrain

Triple room souterrain | In-room safe, desk, free WiFi, bed sheets

Triple room souterrain

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Twin Room, 2 Twin Beds

Economy Twin Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room Souterrain

Twin room Souterrain | In-room safe, desk, free WiFi, bed sheets

Twin room Souterrain

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, No Windows

Single Room, No Windows | In-room safe, desk, free WiFi, bed sheets

Single Room, No Windows

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, desk, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

XO Hotels City Centre

3-star hotel in Amsterdam City Centre
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
XO Hotels City Centre offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This Amsterdam hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

XO Hotels City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 55 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Area rugs in room
  • No elevator

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

XO Hotels City Centre Hotel
XO Hotels Hotel
XO Hotels
Tulip Inn Amsterdam Centre Hotel Amsterdam
XO Hotels City Centre Hotel
XO Hotels City Centre Amsterdam
XO Hotels City Centre Hotel Amsterdam

XO Hotels City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 782 reviews
Rating 8 - Good. 252 out of 782 reviews
Rating 6 - Okay. 151 out of 782 reviews
Rating 4 - Poor. 91 out of 782 reviews
Rating 2 - Terrible. 61 out of 782 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chloe

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property for 2 nights and it is nothing like the pictures. Blood speckles on pillows, chunks missing out the walls, walls covered in hand prints, black and grease like marks, hole in the floor covered up by dirty stained carpets (which couldn’t be avoided when walking round the room) cramped rooms, no ventilation as the windows were broken, can hear guests walking round in the room above and it was as though they was going to come through the ceiling, room wasn’t cleaned during our stay either. Upon vacating the room we left our door cards on the reception desk as the staff didn’t pay attention to us therefore we wasn’t asked about our stay, couldn’t complain nor advise on changes that should be made to improve the hotel. Overall this hotel is a 1* at best and wouldn’t stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Safe
Perfect hotel for what I needed which is Clean, comfortable and safe..Easy location from Central Station. Would stay there again for sure. Nothing bad to say about my stay at XO Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasy
Right in the heart of Dam, if you need to sleep and shower come here
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Is well placed for the Red light district and the centre of the city. Be ready to climb as stairs everywhere which is a European thing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel . The staff were incredibly friendly and helpful . The rooms were spacious, spotlessly clean, and thoughtfully equipped with everything I needed for a comfortable stay. The location couldn’t have been better—situated in the heart of the city, everything I wanted to see and do was just a few minutes’ walk away. I highly recommend this hotel for anyone looking for a welcoming, comfortable, and perfectly located place to stay in Amsterdam.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicolas

Budget friendly and close to main attractions
Budget friendly, located in the city center, close to main attractions. You can walk to most attractions.
Stayed 4 nights in Jul 2024

6/10 Okay

Dimitris

Liked: Staff & service, room comfort
Good enough
200m from the central station in to the heart of town Something win and something lose Hotel with carpet to the ground is not acceptable
Stayed 3 nights in Nov 2024

10/10 Excellent

Narina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to everything and everywhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdu

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Carolina was fantastic and all the staff were very friendly. Would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Riki

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel for location, yes its old but its a great deal
Stayed 2 nights in Nov 2024

8/10 Good

Mrs Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Marguili

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, cerca de la estación de tren y de todas las area de visitar
Stayed 3 nights in Oct 2024

10/10 Excellent

Heenal, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and very conveniently located near to the central station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Très bon emplacement Près de tout et central Belle chambre propre, pas de flafla mais très bon séjour
Stayed 3 nights in Oct 2024

2/10 Terrible

Caglar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, sheets haven't changed and when we requested new sheet they couldn't provide because there were no staff but only night guard. This is not a hotel but more like hostel or dormitory style. At photos it seemed very nice, fresh and clean and so I booked. First night I had to check out again and went to another hotel. Thanks to Expedia staff and their help I could manage to get my half money back. Dirty - Sheets unchanged, toilet waste clean, even cloth hangers was dirty I couldn't hang my white shirts. Old - Beside pictures interior was really dark and gloomy. Bad lighting, old pantings, stains at corner of bathroom wall like rust. Staff - Lack of staff and even staff complained to us about how management doesn't care about cleaning or better service because their location is too central and they fully booked easily. I never recommend to anyone this hotel. There are better options at Expedia for same price and close to that location.
Stayed 5 nights in Sep 2024