8/10 Good
Verified traveler
Traveled with family
Jan 3, 2025
Liked: Staff & service, room comfort
Super cute room but bathroom was moldy
I booked this place for 3 nights because in the photos it look so aesthetic and newly remodeled and wanted to give it a chance. But after staying there, I feel like the property was remodeled for aesthetics over functionality and the housekeeping does not do a good job of cleaning the rooms. Some issues I found:
1) The showers do not have a shower door. Water spills over all over the bathroom causing a huge puddle across the bathroom floor. There is also a lot of mold on the corners of the shower and ground because of this.
2) The sink's turn knobs have mold growing under them that you can see when you turn them
3) When you turn on the faucet, water splashes off the bowl and onto your body
4) There are fingerprint stains on the walls and around high touch areas like light switches and door knobs
5) The floorboards had dust on them
6) There were lipstick/nailpolish stains on my bed sheets
I was close to leaving to another hotel but I checked the mattress and found it was clean. I figured I'm going to be at Disneyland all day anyway and just need a clean bed to sleep on for the night. Plus the bus stop is right in front of the property. So I asked the front desk to deep clean my room for the next day but they just did a regular housekeeping refresh. I didnt push it any further. I feel bad because it's a really cute property and you can tell they spend a lot of money on all the new stuff but they are just not taking good care of cleaning it thoroughly. It's a waste :(
Verified traveler
Stayed 3 nights in Dec 2024