4/10 Poor
Stephen
Business traveler, Traveled with partner
Nov 5, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed here two times before on two different occasions and it was quite pleasant!
But after this third stay, I will not be returning!
At initial check-in, Donovan was quite pleasant and very attentive and quick!
I asked for a room by the pool (because that was where the ice machine was) and he granted my request.
The room we got was quite smaller than the last time I stayed, but oh well.
As we put away our stuff, I saw the bed was made and the bedding only went a third of the way up on the bed.
Since I am 6-1, I decided to remake the bed.
And lo and behold, when I pulled off the blanket and the top sheet, at the bottom of the fitted sheet there was a clump of long brown hair and two pieces of something that was foreign to me!
YIKES!
YUCK!!!
I flagged down a housekeeper and showed her this despicable malady. She apologized (yeah, right) and I told her to bring me an entire new set of bedding.
She did.
Then with the bedding fresh, new and made, I turn on the TV and all I get is ROKU channels!
No local channels and no ESPN!
I had an event to go to that night so we stayed in that room, but I told Donovan about all the aforementioned and he give me room for the next day.
Great!
So now I go out to the pool area to get ice and the machine is no where to be seen. I see a maintenance man and he tells me I have to bring a bucket from the room to the office and they will give me ice!
Really!?
Is this what prison is like!?
Forget it.
No more 🍋🌳stays for me!
Stephen
Stayed 4 nights in Oct 2025