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Hotel Lulu, BW Premier Collection

3.5 star property

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Photo gallery for Hotel Lulu, BW Premier Collection

Bar (on property)
View from room
In-room safe, laptop workspace, blackout drapes, free WiFi
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$151
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
1850 S Harbor Blvd, Anaheim, CA, 92802
  • Place, Anaheim GardenWalk
    ‪5 min walk‬
  • Place, Anaheim Convention Center
    ‪7 min walk‬
  • Place, Disneyland® Resort
    ‪13 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for North Tower Premium King Room with Park View

Combined shower/tub, free toiletries, hair dryer, towels

North Tower Premium King Room with Park View

  • Sleeps 2

North Tower Premium Two Queen Room with Park View

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(14 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(340 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

In-room safe, laptop workspace, blackout drapes, free WiFi

Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

8.4 out of 10
Very good
(12 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

8.6 out of 10
Excellent
(18 reviews)
  • 270 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

9.6 out of 10
Exceptional
(22 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

North Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

View all photos for North Tower Deluxe King Room Upper Floor

In-room safe, laptop workspace, blackout drapes, free WiFi

North Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower Two Queen Room with Roll In Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Mobility Accessible North Tower Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for North Tower Two Queen Room

In-room safe, laptop workspace, blackout drapes, free WiFi

North Tower Two Queen Room

  • Sleeps 4

View all photos for South Tower Deluxe Two Queen Room Upper Floor

In-room safe, laptop workspace, blackout drapes, free WiFi

South Tower Deluxe Two Queen Room Upper Floor

  • Sleeps 4

North Tower Deluxe Two Queen Room with Park View

  • Sleeps 4

View all photos for North Tower Suite

Combined shower/tub, free toiletries, hair dryer, towels

North Tower Suite

  • Sleeps 4

Mobility Accessible North Tower King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible South Tower King Room with Bathtub Upper Floor

  • Sleeps 2

Mobility Accessible North Tower King Room with Bathtub Upper Floor

  • Sleeps 2

View all photos for Mobility Accessible North Tower King Room with Bathtub

In-room safe, laptop workspace, blackout drapes, free WiFi

Mobility Accessible North Tower King Room with Bathtub

  • Sleeps 2

South Tower Deluxe King Room Upper Floor

  • Sleeps 2

View all photos for 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

1 King Bed

  • Sleeps 2

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

2 Queen Beds

  • Sleeps 4

View all photos for 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

2 Queen Beds

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

View all photos for North Tower King Room

In-room safe, laptop workspace, blackout drapes, free WiFi

North Tower King Room

  • Sleeps 2

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Exterior
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About this property

Hotel Lulu, BW Premier Collection

Hotel in Anaheim Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Hotel Lulu, BW Premier Collection offers 308 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Lulu, BW Premier Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 5686 square feet (528 square meters) include conference space. This Anaheim hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Hotel Lulu, BW Premier Collection is a smoke-free property.

Good Yolk - This poolside theme restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 32.50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Good Yolk

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 5,686 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 32.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lulu, Bw Premier Collection
Hotel Lulu, BW Premier Collection Hotel
Hotel Lulu, BW Premier Collection Anaheim
Hotel Lulu, BW Premier Collection Hotel Anaheim

Hotel Lulu, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2376 out of 3849 reviews
Rating 8 - Good. 789 out of 3849 reviews
Rating 6 - Okay. 385 out of 3849 reviews
Rating 4 - Poor. 167 out of 3849 reviews
Rating 2 - Terrible. 132 out of 3849 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular hotel rooms standard
Stayed 1 night in Sep 2025

10/10 Excellent

Roxana

Stayed 2 nights in Oct 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Aldijana

Stayed 1 night in Sep 2025

8/10 Good

Miles

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Quite, room was clean. The bathroom door wouldn't shut all the way, tried to run the bath and black stuff came up from the drain, the toilet was the loudest thing ever there wasn't water half the day. The elevator stopped working 2nd day in and had the take the stair our last day with all our stuff
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Thuyvan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Hotel was under renovation which was fine but they should have closed off the elevator that was not working. we were scared that we would be stuck. Staff was very nice and I believe the free drinks was to overlook the construction going on. Room was good for the quick stay we had
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo, San Jose

Stayed 3 nights in Sep 2025

8/10 Good

Savanna

Traveled with family and small children
Liked: Staff & service
Everything was pretty good. The only thing I could say is for the amount you pay it could at least include free water and coffee.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff right when i walked in and super helpful also very close to Disneyland.
Stayed 1 night in Oct 2025

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities
Hi [Manager’s Name], Thank you for reaching out and asking about my recent stay. My family and I have stayed at Hotel Lulu every time we visit Disneyland because we’ve always had a great experience in the past. Unfortunately, this most recent stay wasn’t up to the usual standard. We had ants in the bathroom, and the app-controlled features in there weren’t working properly. On top of that, the water was out for a few hours, which made things really inconvenient, especially with kids. I wanted to share this feedback with you since we normally love staying at Hotel Lulu and hope to continue doing so in the future. I trust that these issues were temporary, but I felt it was important to let you know how they impacted our experience this time. Thank you for your time and attention.
Stayed 2 nights in Sep 2025

8/10 Good

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for Disney Vacation. Clean and comfortable
Stayed 4 nights in Sep 2025

10/10 Excellent

Herberth

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
5 stars for the cleaning staff, everything else was a terrible.
Stayed 4 nights in Sep 2025

8/10 Good

Shaun

Stayed 2 nights in Sep 2025

8/10 Good

Carmen, Douglasville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location - a few blocks from Disneyland!
Stayed 7 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean, bathroom also clean. There was two chairs in addition to the beds. Hotel going through some renovations but it did not affect us. Water pressure was very strong, air conditioning worked amazing. Staff including house keeping was super friendly. Appreciate no throw pillows or weird comforters, large tv with lots of channels. No dresser or drawers, just cubbies and a closet. Close enough to walk to Disneyland or the Nextdoor Toy Story parking lot and ride bus in (free!) would stay again
Stayed 4 nights in Sep 2025

2/10 Terrible

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Second time staying at Hotel Lulu and probably my last. So many issues with this hotel. I booked my room prior to the water shut off notice being sent out. It is a huge inconvenience especially when they don’t turn the water on when they say they’re supposed to. The shower water pressure was terrible. And don’t get me started with the slowest elevators I’ve ever encountered. I feel like this hotel has so many renovations going on that it’s inconvenient for guest. I felt like I should’ve got a reduced rate especially if I booked my stay before the water shut off notice was planned. This place has potential but I feel like the employees don’t care or try to accommodate you for the inconvenience. I get it’s not their fault but management needs to do better. I never give feedback or like to complain. But this hotel literally ruined my mood the whole 3 nights I was there. I came back because the 1st stay was amazing. Only thing I recommend is to stay in the separate tower. I believe it’s where the deluxe rooms are. That’s where we had a great experience. Stay away from the main tower.
Stayed 3 nights in Sep 2025

8/10 Good

Julian, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Stayed 1 night in Aug 2025

4/10 Poor

Zulema

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
When arriving the water was shut off so we couldn’t enjoy the pool or even use the bathroom or water in our own room. Staff wasn’t help at all, the bathtub in our room wasn’t draining properly so the water came to our ankles while showering. And on top of that they STILL charged a $32 parking fee besides all the inconveniences. 1 elevator wasn’t working so there was only 1 left. Overall horrible experience we usually always stay when going to Disney but was so disappointed this time.
Stayed 1 night in Sep 2025

6/10 Okay

Bryce

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Water prsssure issues. Ants in the bathroom. Outdated room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, friendly staff. Walk from Disneyland entrance is about 2 blocks away.
Stayed 3 nights in Sep 2025