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The hotel has some real strengths, but unfortunately the overall experience was disappointing. The rooms are modern, spacious, and well maintained, and the pool area with the adjacent water park is excellent. It was definitely the highlight of our stay. The biggest downside is how restrictive and money-oriented the hotel feels. I’ve stayed at many all-inclusive resorts, and this is the first time I’ve received such a long list of extra charges and limitations. If you arrive before check-in or leave after check-out, you’ll have to pay €50 just to receive a wristband for basic services like drinks, meals, or even a pool towel. Even early access to a ready room costs an extra €50. The water park is also disappointing in its policies. Only all-inclusive guests can enter, and even them are not allowed to bring any drinks inside, not even water or baby water. Instead, you’re expected to buy drinks from the bar inside. The food was another weak point. Breakfast had very limited variety, while lunch, dinner, and snacks offered more options but the quality was below average. Most of the meat was dry, and there weren’t enough fresh vegetables or salads. This hotel has great potential thanks to its rooms and pool facilities, but the overly restrictive policies and constant extra charges really hurt the experience. Unless you find it at a significantly lower price than comparable hotels, I’d recommend looking elsewhere.

Could not fault this hotel at all. The food and cocktails were amazing, the rooms were amazing and the Tom Ford perfume outside each room was a lovely touch. We even got an eye mask and scrunchie off the maids one night. The maids were lovely and kept our room super clean and changed our towels constantly! Sense beach bar is a 3 minute walk from the hotel too (lovely place for food and drinks) Special shout out to Joe, the pool attendant who brought cold cloths over to us when it was so hot to cool us down and also cleaning our sunglasses each day :-) Will definitely be coming back!

The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not particularly well catered for - dishes sent back multiple times and lack of appropriate substitutes offered. To their credit, the management team at the hotel were very receptive to our feedback and are already working on certain improvements; for example a new, healthier kids menu in all 3 restaurants is due to launch next week.

Beautiful position overlooking the sea with a private pool. Michael and Eleni were both very helpful and friendly and there was absolutely nothing that we didn't like. Second time we've stayed in this villa.

All perfect.

What an amazing hotel, cannot fault anything about the hotel, location, staff, food, drinks. The All Inclusive package was incredible and we will not hesitate to return.

Generally very clean (especially rooms), only part that was not very clean was the veranda outside (but i get it since its outdoors) and some of the outdoor furniture (for eg 2 out of 4 sunbeds on the veranda were filthy), indoor common areas were also clean again, apart from some outdoor common areas (eg corridor to the room or steps to get to the room, elevator etc that needed a bit of maintenance and cleaning). Breakfast was good however, guests need to be mindful that its very different to a traditional hotel breakfast as the food options are culturally specific (eg vegeterian, vegan, kosher) and guests not used to such choices may find it hard to find a lot to eat. They have eggs, cereal, bread, yoghurts (nuts etc) and some cheeses as the basics but apart from this the rest is very specific. Kids not used to such food or picky eaters may find it particularly hard to find something to eat. Staff very friendly and very helpful with everything and anything that may come up during the stay. Good pool facilities, i especially appreciated the covered kids pools and the upper pool that is a bit quieter if the kids are older. Many going on for kids entertainment wise, they also have bouncing castles and a kids club along with a basketball court and football etc. We really enjoyed our stay and will definitely return!

Wow!!! This was an amazing place to stay. The owners were incredible. I cannot recommend them enough. Beyond helpful, really kind and looked after us so well. I totally recommend this and I am very fussy! The location is perfect. You are a 5 to 10 minute drive from everything. Amazing.